Associate Director, Product Management

As an Associate Director of Product Management at IQVIA, your primary responsibilities include defining and executing the product strategy for our Pharmacovigilance SaaS offerings. You will bridge technical and business requirements, oversee the product development process, and ensure successful launch and ongoing enhancements. Collaborating with cross-functional teams, you'll gather actionable requirements and manage product themes to deliver timely business outcomes.

To apply for the Associate Director, Product Management at IQVIA, candidates should possess a Bachelor’s/Master’s degree in Computer Science or Engineering, with an MBA preferred. You should have 13-18 years of IT experience, including 6-8 years in the Pharmacovigilance domain. Strong product management experience in software development and excellent communication skills are essential, as well as familiarity with Agile methodologies.

At IQVIA, we support the product development process by employing Agile methodologies that allow for iterative design, implementation, and testing. As an Associate Director, you’ll lead the prioritization of product themes and features, coordinate sprints with development teams, and ensure all requirements are met efficiently. Collaboration with internal and external stakeholders helps us innovate and refine our SaaS offerings continuously.

Success as an Associate Director of Product Management at IQVIA relies on strong analytical and problem-solving skills to translate complex business needs into actionable product requirements. Excellent oral and written communication skills are necessary to advocate for solutions effectively, along with a solid understanding of the Pharmacovigilance domain. Experience with Agile development practices and a passion for continuous improvement are also critical.

The Associate Director role at IQVIA is incredibly impactful as you will help shape the next generation of Pharmacovigilance solutions that ultimately enhance patient safety and outcomes. By bridging technology and business, your work will directly influence how healthcare providers manage drug safety, improving strategies that affect the lives of millions of patients globally.

When discussing your experience in Product Management within Pharmacovigilance, highlight specific projects where you defined product strategies, collaborated with engineering teams, and successfully launched SaaS solutions. Detail your direct involvement in gathering requirements from stakeholders and managing product backlogs to ensure alignment with business needs.

In prioritizing features and enhancements, it's essential to balance business value, user impact, and technical feasibility. You might use methods such as the MoSCoW framework or Scoring models to evaluate each feature's potential impact and align with stakeholder priorities. Be sure to illustrate your approach with an example to make your answer credible.

To gather requirements effectively, I employ various strategies, such as conducting interviews, surveys, or collaborative workshops with stakeholders. I also value continuous feedback loops through Agile ceremonies to ensure we capture evolving needs. Sharing a real-world example will help reinforce your narrative.

Handling conflicts in product teams involves active listening and communication. I approach disagreements by identifying the root cause and encouraging open dialogue to explore different perspectives. Focusing on finding common ground and aligning with business objectives usually leads to constructive resolutions.

In your response, cite a specific instance where data analytics informed your product decisions. This could include utilizing user behavior data to refine a feature, examining market research to validate a new product direction, or using KPIs to assess the success of a product launch. Be ready to discuss the outcome and what you learned.

Discuss your experience with Agile methodologies, such as Scrum or Kanban, and your involvement in ceremonies like Sprint Planning, Reviews, or Retrospectives. Mention how you collaborated with development teams to create product backlogs, manage sprints, and iterate based on user feedback, emphasizing the importance of adaptability.

Product Managers play a crucial role in ensuring product quality by establishing clear requirements, setting acceptance criteria, and prioritizing user testing before launch. Their collaboration with QA and development teams helps to ensure that the final product meets user expectations and delivers on functional specifications.

Keeping the team focused on the product vision involves regular communication of goals and objectives, celebrating milestones, and ensuring all team members understand how their work contributes to the overall mission. Associating everyday tasks with the big picture can enhance team motivation and clarity.

For product training and documentation, I believe in delivering clear, concise, and user-friendly materials. Utilizing a mixed media approach often helps cater to varied learning preferences. I encourage team involvement in creating documentation to ensure comprehensive coverage and accuracy.

Identifying innovation opportunities involves staying updated on industry trends, soliciting feedback from clients, and analyzing competitor offerings. I actively seek to explore use cases that can be distilled into product requirements, fostering a culture of creativity and continuous improvement within the team.