Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Product Operations Analyst image - Rise Careers
Job details

Product Operations Analyst

Job Description

Product Operations Analyst

Please note:

  • Current work authorization for Canada is required for all openings.
  • This is a regular, full-time role.
  • You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement

Who We Are:

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Role Overview:

Reporting to the Director, Product Operations, the Product Operations Analyst assists in the implementation of new funds and solutions, fund changes and enhancements, and fund mergers and terminations. The Product Operations Analyst will work closely with all stakeholders in Canada, U.S. and global sites, including legal, finance, operations, fund accounting, and portfolio management.

What You Will Do:

Prepare Fund Launch Documentation

  • Collect input data for input for the product brief, a central reference guide used to provide product information to business partners
  • Work with the Project Team Coordinate working committee with Project Manager, including the identification of key stakeholders, feedback on agenda & updates, and problem resolution for product-related issues
  • Working with the Project Team on all product development deliverables, timing, ownership and risks
  • Work with Product Operations and Project Team on issue resolution to support ongoing product launches and product events/restructures

Prepare Fund Event Change Documentation

  • Prepare the required documentation for Benchmark Changes and disseminate to downstream groups once approved by the appropriate committees
  • Prepare the documentation for Portfolio Manager Changes and disseminate to downstream groups once approved
  • Act as a member of the Project Team in the implementation of fund changes ("fund events") including restructures, rebalancing, benchmark changes, mergers, terminations and Portfolio Manager changes

Data Strategy

  • Assist with data strategy for the Product Operations Team

What We Are Looking For:

  • 2+ years of mutual fund/investment industry experience
  • University degree with a Finance focus preferred, or equivalent work experience
  • CFA, CA, PMP is an asset

Internal applicants should submit their application by 4:59 PM on Monday, April 28, 2025.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team
 

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Operations Analyst, Fil

As a Product Operations Analyst at Fidelity in our Toronto Office, you'll dive into the heart of financial innovation while contributing to our mission of helping Canadians build better financial futures. With over 35 years of experience in investment services, Fidelity has a reputation for embracing change and seeking out new ways to enhance client experiences. In this full-time role, you’ll join a vibrant team dedicated to managing the lifecycle of financial products, from new funds and solutions to restructuring and transitions. Your key tasks will include preparing documentation for fund launches and changes, coordinating with various teams like finance and portfolio management, and ensuring the smooth execution of product events. You’ll be the bridge connecting stakeholders in Canada, the U.S., and beyond, making sure everyone is informed and aligned. We’re looking for someone who brings at least 2 years of experience in the mutual fund or investment industry, has a university degree with a finance focus (preferred), and possibly holds certifications like CFA or PMP. At Fidelity, you’ll find an inclusive environment that nurtures your career growth and values your contributions. Together, we strive to innovate and make a significant impact in the financial industry while ensuring our workplace is one where you can thrive both professionally and personally. If you’re excited about the prospect of shaping financial products and helping clients, we invite you to join our team and take on this fulfilling challenge!

Frequently Asked Questions (FAQs) for Product Operations Analyst Role at Fil
What are the main responsibilities of a Product Operations Analyst at Fidelity?

As a Product Operations Analyst at Fidelity, your key responsibilities include preparing fund launch documentation, coordinating with project teams, and managing the implementation of fund events like mergers and terminations. You'll be tasked with ensuring all stakeholders from various departments are aligned on fund development and operational changes. This role plays a critical part in the product lifecycle and involves intricate communication between teams in Canada, the U.S., and globally.

Join Rise to see the full answer
What qualifications are needed for the Product Operations Analyst position at Fidelity?

To qualify for the Product Operations Analyst role at Fidelity, candidates should have 2+ years of experience in the mutual fund or investment industry. A university degree with a focus in finance is preferred, although equivalent work experience is also considered. Additional certifications such as CFA, CA, or PMP can enhance your application, showcasing expertise in finance and project management.

Join Rise to see the full answer
How does Fidelity support the career development of a Product Operations Analyst?

Fidelity is committed to employee growth and provides numerous opportunities for career development for Product Operations Analysts. This includes access to training programs, mentorship from experienced professionals, and participation in diverse projects. Fidelity fosters a dynamic work environment that encourages continuous learning and innovation, allowing you to advance your skills and career in an inclusive setting.

Join Rise to see the full answer
What is the work culture like for a Product Operations Analyst at Fidelity?

At Fidelity, the work culture for a Product Operations Analyst is dynamic, collaborative, and inclusive. Employees are encouraged to share ideas and contribute to projects that shape the future of financial services. With a strong emphasis on work-life balance and a flexible hybrid schedule, you’ll feel supported and valued, enabling you to perform at your best and thrive personally and professionally.

Join Rise to see the full answer
What kind of team will a Product Operations Analyst work with at Fidelity?

As a Product Operations Analyst at Fidelity, you will collaborate with a diverse team of professionals, including legal, finance, operations, and portfolio management experts. This collaborative environment enhances problem-solving and innovation, as you work closely with team members across various departments and locations to implement and manage fund changes effectively.

Join Rise to see the full answer
Common Interview Questions for Product Operations Analyst
How do you approach documentation for fund launches?

When preparing documentation for fund launches, it's vital to gather relevant data and ensure accuracy while keeping clear communication with all stakeholders. Start by creating a checklist of required documents and timelines, collaborating closely with team members to address any potential issues early on.

Join Rise to see the full answer
Can you describe your experience with project management in product operations?

In product operations, successful project management hinges on effective communication and teamwork. I ensure that I have a solid plan in place from the beginning, define roles, and regularly update all stakeholders to keep everyone aligned and on track throughout the project lifecycle.

Join Rise to see the full answer
How do you handle conflicts between team members during product development?

In situations of conflict, I prioritize open communication. I encourage team members to express their concerns, facilitating a discussion to find common ground and resolve issues effectively. By focusing on shared goals and fostering a collaborative environment, we can often turn conflicts into opportunities for innovation.

Join Rise to see the full answer
What techniques do you use to ensure data accuracy in fund documentation?

To ensure data accuracy in fund documentation, I emphasize meticulous attention to detail. Regular audits, checklists, and cross-referencing with other teams ensure that the data fed into documentation is both current and accurate, catering to all compliance requirements.

Join Rise to see the full answer
Describe a time when you had to manage multiple deadlines simultaneously.

When faced with multiple deadlines, I prioritize tasks based on urgency and importance. I create a detailed schedule that breaks each task into manageable steps and allocate time for each accordingly. This method allows me to maintain quality while ensuring timely submissions.

Join Rise to see the full answer
What role do you think a Product Operations Analyst plays in fund performance monitoring?

A Product Operations Analyst plays a critical role in monitoring fund performance by providing insights and analytical support. By analyzing trends and ensuring data integrity, I contribute to making informed decisions regarding fund strategies and identifying opportunities for enhancements.

Join Rise to see the full answer
How would you approach cross-departmental collaboration for fund changes?

Effective cross-departmental collaboration starts with clear communication. I would initiate meetings with key stakeholders from each department to discuss the objectives and outline responsibilities, thereby fostering an environment of teamwork and accountability throughout the fund change process.

Join Rise to see the full answer
What specific metrics do you track or analyze in your role?

In my role, I track metrics such as fund launch timelines, performance benchmarks, and stakeholder feedback on product events. These metrics help to gauge the success of launches and identify areas for improvement in our operational processes.

Join Rise to see the full answer
How do you stay current with trends in the investment industry?

Staying current in the investment industry involves regularly reading industry publications, attending webinars, and participating in professional networks. Engaging with other professionals can provide valuable insights into emerging trends and best practices that can enhance product operations.

Join Rise to see the full answer
Why do you want to work as a Product Operations Analyst at Fidelity?

I am drawn to the Product Operations Analyst role at Fidelity because of the company's commitment to innovation and client-focused solutions. I believe that my skills and experiences align perfectly with the values of Fidelity, and I am eager to contribute to a team that makes a difference in clients' financial futures.

Join Rise to see the full answer
Similar Jobs
Fil Remote Toronto Office
Posted 2 hours ago

Fidelity Canada seeks a dedicated Software Developer to enhance their innovative financial services solutions while working remotely.

Posted 9 days ago

Join Fidelity Investments Canada as a Processing Representative to grow your career in a supportive and collaborative environment.

Photo of the Rise User
Posted 10 days ago

As an Assistant Manager at CHANEL, you'll lead a dynamic team in delivering extraordinary client experiences and driving product success at our King of Prussia location.

Photo of the Rise User
Posted 17 hours ago

Join CVS Health as a Senior Product Manager, where you’ll drive product innovation for health equity and member experiences in the healthcare sector.

Posted 12 days ago

Join Continua as a Product and Growth Manager, driving the launch and growth of a cutting-edge AI product that simplifies user interactions.

Photo of the Rise User

Chainlink Labs is on the lookout for a Product Operations Lead to enhance operational efficiency within their remote team, focusing on strategy and cross-functional collaboration.

Join Lumion as a Product Manager focused on strategic partnerships and product execution across their cutting-edge platform.

Photo of the Rise User
Autodesk Remote Massachusetts, USA - Remote
Posted 11 days ago

As Chief of Staff for Autodesk's APM team, you'll provide strategic direction and operational excellence while working remotely within the U.S.

MUFG seeks a bilingual Japanese/English Product Manager to enhance transaction banking services.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 23, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Germantown just viewed Staff Accountant at GoodLeap
Photo of the Rise User
22 people applied to Product Manager, Music at Spotify
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director of Growth Marketing at TeamSnap
Photo of the Rise User
Someone from OH, Cincinnati just viewed Growth Lead at io.net
Photo of the Rise User
Someone from OH, Cincinnati just viewed VP, Demand Generation at Ontic
R
Someone from OH, Cleveland just viewed Influencers Affiliates Team Lead at RISK
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Analyst at Anchorage Digital
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Analytics Analyst at 10x Genomics
Photo of the Rise User
Someone from OH, Columbus just viewed Sr Specialist Quality & Regulatory Compliance at bioMérieux
Photo of the Rise User
Someone from OH, Cincinnati just viewed Jr. Graphics Designer at NBCUniversal
o
Someone from OH, Cleveland just viewed Nike Marketing Coordinator at osu
Photo of the Rise User
Someone from OH, Columbus just viewed Project Manager at Promise
Photo of the Rise User
Someone from OH, Lima just viewed Program/Project Manager I at SRI International
G
Someone from OH, Mount Orab just viewed Backend Developer at GATEWAY CAREERS
Photo of the Rise User
Someone from OH, Alliance just viewed Editor, Music Editorial (Fixed-Term Contract) at Spotify
Photo of the Rise User
Someone from OH, Cleveland just viewed IoT Engineer Intern (Batam) at Bosch Group
Photo of the Rise User
6 people applied to Product Manager at Twilio
Photo of the Rise User
17 people applied to Product Analytics Intern at Braze