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Sales Coordinator, Retail Brokerage

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position: Retail Sales Coordinator

Location: Miami office (covering all South Florida)

Reports to: Local Market Operations or Support Team Manager

What this job involves: We are looking for a Retail Sales Coordinator to join our Brokerage Operations team in South Florida, sitting in our Miami office. In this role, you will have the opportunity to engage in a well-rounded list of contributions for the South Florida Retail team, which will include administrative, financial, marketing and operational functions for the business. We offer a fun, fast-paced, collaborative, dynamic and inclusive environment. This role provides a unique opportunity with exposure to all aspects of the business by partnering with brokers, research, marketing, finance, and coordinators to help in the overall success of the office. 

Key Responsibilities

Business Operations:

  • Gather market research information to create client deliverables such as market surveys, tour books, proposals, competitive sets, custom demographics and psychographics
  • Track and maintain lease comp data
  • Assist in the preparation of deal documents including Request for Proposals (RFP), Letters of Intent (LOI), renewal letters, leasing status reports & customer & prospect correspondence, with direction from brokers and/or knowledge of company policies, procedures, and best practices
  • Update & maintain company Contact Relationship Management (CRM) database to track prospects, clients, and deal information
  • Draft Listing Agreements and renewals. Track expiration dates​

Marketing:

  • Create and edit presentations, pitches, and client deliverables for prospect/client meetings
  • Manage listings on CoStar, LoopNet, CREXI and JLL sites (i.e. MarketSphere)
  • Work with design and local vendors to create, order and schedule installation of property signage
  • Execute or coordinate both custom and templated brochures, market surveys, and property flyers
  • Create and track performance for email marketing campaigns for availabilities
  • Assist in planning industry functions, client events and open houses
  • Basic mapping and GIS duties, coordinate projects with mapping specialists as needed
  • Partner with JBS and JLL Graphics teams on custom marketing deliverables

Finance:

  • Track and process broker expense reports according to the JLL T&E Policy
  • Set up new vendor suppliers and manage AP vouchers for property marketing expense

Administrative:

  • General duties such as printing, binding, scheduling meetings, greeting clients, conference room set up, office maintenance, broker IT support, making travel arrangements & front desk coverage as needed 

Required Qualifications:

  • 1+ years relevant experience supporting multiple people preferably in the commercial real estate industry or other professional services organization 
  • Highly proficient in Microsoft Office Suite including, Word, Excel, Power Point, Outlook with ability to learn new software and JLL’s in- house platforms
  • Experienced with Adobe InDesign
  • Knowledge of GIS and ESRI software

Preferred Qualifications:

  • Project management capabilities, including multi-tasking, prioritization, deadline management, & the ability to work both independently & with a team 
  • Resourceful, proactive, detail-oriented, & willing to learn with a positive attitude & a drive for personal growth & development 
  • Able to assert discretion & professionalism when given access to confidential & private information 
  • Strong proofreading and editing abilities 
  • Bilingual with Spanish as a secondary language

Location:

On-site –Miami, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Sales Coordinator, Retail Brokerage, JLL

Join our dynamic team at JLL as a Retail Sales Coordinator in sunny Miami, FL! At JLL, we believe in empowering individuals to shape a brighter future in real estate, combining top-notch services, advisory, and technology to benefit our clients. As a Retail Sales Coordinator, your role will be at the heart of the action, supporting our Brokerage Operations team across South Florida. You’ll get your hands on a mix of administrative, financial, marketing, and operational tasks that are vital to our success. Collaborate closely with brokers, research, marketing, finance, and other coordinators to create client deliverables like market surveys and proposals while managing our CRM database. This role is perfect for those who thrive in a fast-paced, collaborative environment. You'll have a chance to enhance your skills by participating in marketing campaigns, managing listings, and even co-hosting events. With JLL, personal growth is at the forefront of our mission, so whether you’re a seasoned expert or someone looking to dive into a new path, we welcome you to bring your unique talents to our diverse team. So, if you're ready to jumpstart your career in commercial real estate with an inspiring company, apply today and see what the future holds with JLL!

Frequently Asked Questions (FAQs) for Sales Coordinator, Retail Brokerage Role at JLL
What are the key responsibilities of a Sales Coordinator at JLL?

As a Sales Coordinator at JLL, you will engage in numerous key responsibilities that cover business operations, marketing, finance, and administration. This includes gathering market research for client deliverables, maintaining databases, creating presentations, managing property listings, processing expense reports, and ensuring smooth daily operations in the Miami office. Exposure to various aspects of the business will make this role both vibrant and diverse.

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What qualifications are required to apply for the Sales Coordinator position at JLL?

To be considered for the Sales Coordinator role at JLL, candidates should have at least 1 year of relevant experience in supporting multiple individuals in a professional environment, ideally within commercial real estate. Proficiency in Microsoft Office Suite, Adobe InDesign, and knowledge of GIS and ESRI software are preferred, along with strong organizational abilities, attention to detail, and a proactive attitude.

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What benefits does JLL offer to Sales Coordinators?

JLL offers a comprehensive benefits package to its Sales Coordinators, which includes a 401(k) plan with company matching contributions, comprehensive medical, dental, and vision care, paid parental leave, and generous paid time off. Moreover, JLL prioritizes the mental, physical, and emotional well-being of its employees, ensuring a supportive workplace culture.

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How does JLL foster personal growth for its Sales Coordinators?

At JLL, personal growth is a cornerstone of our culture. We encourage our Sales Coordinators to develop their skills through varied tasks across administrative, financial, and marketing functions, and to engage in collaborative projects with various departments. Our supportive environment facilitates continuous learning and professional development opportunities for all team members.

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What is the work environment like for a Sales Coordinator at JLL in Miami?

The work environment for a Sales Coordinator at JLL in Miami is fast-paced, collaborative, and inclusive. You'll find yourself working closely with a talented team in a dynamic office setting that encourages creativity and teamwork. JLL promotes a fun atmosphere where employees feel comfortable sharing ideas and contributing to shared success.

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Common Interview Questions for Sales Coordinator, Retail Brokerage
Can you describe your previous experience that makes you a good fit for the Sales Coordinator role at JLL?

When answering this question, highlight relevant experiences that align with the key responsibilities of the Sales Coordinator role. Be specific about any related job duties you've handled, such as managing teams, handling marketing tasks, or supporting operations in a fast-paced environment.

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How do you prioritize your tasks when faced with multiple deadlines as a Sales Coordinator?

Discuss your approach to prioritization, including how you assess urgency, importance, and resource availability. Talk about tools or systems you utilize to keep track of your duties and ensure that key responsibilities are met on time.

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What software or tools are you proficient in that would help you succeed as a Sales Coordinator at JLL?

Mention your proficiency in tools like Microsoft Office Suite, CRM systems, and any experience with Adobe InDesign or GIS software. Be prepared to provide examples of how using these tools has positively impacted your previous roles.

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How do you handle constructive criticism in a team-oriented environment?

Explain that you view constructive criticism as an opportunity for improvement. Share an example of a time when you received feedback and how it helped you to enhance your skills or work performance.

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Have you had experience with client-facing communications? How do you manage client expectations?

Share your experiences managing client communications. Discuss how you set clear expectations from the start, maintain open lines of communication, and proactively address any challenges that may arise, ensuring a positive client relationship.

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What marketing strategies would you consider effective for promoting retail properties?

Talk about various marketing strategies such as creating compelling property brochures, utilizing social media platforms, conducting email marketing campaigns, and collaborating with local vendors for events. Stress the importance of understanding the target audience and crafting tailored messages.

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How would you approach researching market trends that impact retail brokerage?

Discuss your methodical approach to gathering and analyzing data related to market trends. Talk about how you'd leverage resources, such as online databases, market reports, and competitor analysis, to create insightful client deliverables.

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Can you provide an example of a successful project you managed or contributed to?

Give an example of a specific project where your role was pivotal. Outline what your contributions were, the challenges faced, how they were overcome, and the final outcome, emphasizing any positive feedback received or lessons learned.

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How do you ensure accuracy and attention to detail in your work?

Discuss your strategies for maintaining accuracy, such as double-checking work, implementing checklists, or reviewing documents with colleagues. Highlight the importance of detail in the real estate industry and how it affects overall operations.

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Why do you want to work at JLL as a Sales Coordinator?

Articulate your enthusiasm for joining JLL by referencing their reputation in the real estate industry, the supportive culture they promote, and how you align with their values. Mention your aspirations and how this role will help you achieve your career goals.

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We’re JLL. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communit...

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