General Interest - Student Services - job 1 of 3

The General Interest - Student Services position at Hiawatha Academies involves managing student academic records, ensuring compliance with state regulations, overseeing high school scheduling, and handling attendance systems. As the Dean of Registration and Systems Support, you will be the go-to person for registrar inquiries, including but not limited to transcript management and enrollment adjustments. You will also provide first-line technology support to students and staff, optimizing platforms like Infinite Campus to enhance operations and improve data accuracy.

Candidates for the General Interest - Student Services role at Hiawatha Academies should possess strong organizational skills, attention to detail, and a background in managing student data systems. Preferred qualifications may include experience in educational administration, knowledge of relevant regulations, and proficiency in technology platforms used for academic record management. A commitment to equity and inclusiveness in education is essential, aligned with Hiawatha's core values.

Hiawatha Academies is dedicated to the professional growth of its staff, including those in the General Interest - Student Services role. Professional development sessions are scheduled throughout the year, allowing staff members the opportunity to collaborate, share best practices, and celebrate successes together. This emphasis on continual learning ensures that our team remains innovative and effective in their roles and committed to providing the best educational experiences for students.

The General Interest - Student Services role at Hiawatha Academies operates within a structured schedule. The school day runs from 8:45 AM to 3:45 PM, Monday through Thursday, and 8:45 AM to 2:00 PM on Fridays. Staff members are expected to be present from 8:15 AM to 4:15 PM, Monday through Friday, or until all tasks for the following day are complete. This ensures that the staff is fully available to support students and the school community.

The organizational culture at Hiawatha Academies is infused with a commitment to inclusivity, collaboration, and a deep passion for education. As part of the General Interest - Student Services team, you will work within a supportive environment that encourages bold thinking, optimism, and a focus on continuous improvement. With a core belief that children are at the center of everything we do, you will find a place where your contributions are valued, and where creating a positive impact is a shared goal.

In my previous role, I implemented a systematic approach to handling student records by organizing them digitally and regularly updating compliant documentation. I stayed informed about state and district regulations to ensure that my processes met those requirements. Additionally, I conducted regular audits to verify accuracy and compliance, which directly supports maintaining the integrity of the academic process.

I have extensive experience working with Infinite Campus, where I utilized the system for data entry, record maintenance, and generating reports. I am familiar with troubleshooting common issues and providing support to both students and staff to ensure efficient use of the platform. My comfort with technology allows me to optimize our systems for better user experience.

I believe in proactive communication and fostering an open-door policy, where students and staff feel comfortable asking for help. By providing training sessions on using technology effectively, along with creating support materials, I empower everyone to troubleshoot minor issues independently. This approach builds confidence and enhances overall efficiency within the academic environment.

Handling discrepancies in student records requires a deliberate approach. I typically start by investigating the issue promptly, gathering all relevant information, and communicating with the concerned parties to understand their perspectives. By focusing on collaboration and openness, I strive to resolve the conflict through discussion, ensuring that policy compliance is also maintained.

Prioritization stems from understanding the urgency and importance of each task. I use tools like a priority matrix to evaluate what needs immediate attention and what can be addressed later. This organizational method allows me to maintain productivity and ensure that I effectively support students and staff throughout busy days.

My motivation comes from my passion for creating equitable education opportunities for all students. Hiawatha Academies’ mission deeply resonates with my own beliefs, and I want to contribute my skills in student services to help empower scholars along their educational journey. Being part of a team that prioritizes inclusion and equity is incredibly exciting for me.

One successful initiative I led was the implementation of a new digital enrollment system that streamlined the registration process for students and families. I gathered feedback from stakeholders and utilized it to enhance user experience, resulting in a 30% increase in timely enrollments. This project not only saved time but also established a sense of confidence in our registration processes.

I prioritize empathy and understanding in my communication with families of diverse backgrounds. When addressing their concerns, I ensure that I provide information in clear, simple language and offer translation services when needed. Establishing rapport is crucial, and I always follow up to ensure that families feel heard and valued in the educational process.

Equity in education means providing every student with the resources and support they need to succeed, regardless of their background. My work is guided by this concept, as I strive to identify barriers that might hinder a student's academic journey and work collaboratively to eliminate those obstacles. I believe that every scholar deserves an opportunity to thrive, and I dedicate my efforts to that mission.

Professional development is vital for personal and team growth. I actively seek out workshops, training sessions, and discussions to enhance my skills and share those learnings with my team. Moreover, I encourage team members to identify areas for their growth as well, and together we create a plan that fosters a culture of continuous learning, ultimately benefiting our school community.