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Outside Parts Sales Exec

Description

About Us:

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.


Shift: Monday - Friday 8:00 a.m. - 5:00 p.m.


Job Purpose:

The Outside Parts Sales Executive embarks on a mission to cultivate new accounts, rekindle lost connections, and adeptly manage established relationships. This role is rooted in our core values, where we honor commitments by consistently delivering exceptional parts solutions, fostering positive experiences for our customers through meaningful interactions, and demonstrating a pioneering spirit in expanding our parts business within the region. By embracing lifelong learning, we stay attuned to industry trends and continuously seek growth opportunities, while our commitment to good stewardship ensures ethical and responsible resource management. As an integral part of our team, you will not only service existing accounts but also engage in strategic cold outreach, creating a harmonious blend of trust, reliability, and innovation to propel our business forward.


Essential Duties and Responsibilities:

Honor Commitments:

  • Selling, promoting, and providing exceptional service to new customers to ensure a positive experience with our products.
  • Conducting a minimum of 10 sales cold calls a week within the assigned route to honor our commitment to expanding our customer base.
  • Ensuring prompt and reliable delivery of existing orders for customers, upholding our commitment to honor customer commitments.

Create Positive Experiences:

  • Regularly servicing existing accounts and engaging in open communication with clients to foster lifelong learning about their needs.
  • Following up on orders to guarantee that customers are served promptly and effectively, always seeking to create positive experiences.

Foster Lifelong Learning:

  • Discussing the use and features of various parts with customers, demonstrating a deep understanding of our products.

Exhibit Pioneering Spirit:

  • Developing, implementing, and maintaining comprehensive account-specific growth strategies, displaying a pioneering spirit in growing existing business.

Demonstrate Good Stewardship:

  • Maintaining meticulous documentation in reports, quoting, and other internal communication channels to exhibit good stewardship of information.
  • Providing delivery instructions to the counterperson, ensuring efficient operations.
  • Fulfilling any other duties as assigned, reflecting our commitment to flexibility and teamwork.

Other Duties as Assigned:

  • Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.

The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Competencies:

  • Priority Setting
  • Customer Service
  • Technical Skills

Minimum Qualifications:

  • High school diploma or equivalent
  • 2 or more years of related parts, sales, or service experience required.
  • Excellent communication skills required.
  • Intermediate computer skills are required.
  • Valid driver's license required.
  • Dependable and reliable attendance required.

Employee Benefits:

Insurance:

  • Medical - PPO and HDHP options
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with company match
  • Dental Insurance
  • Vision Insurance
  • Accident & Critical Illness Insurance
  • Group Term Life Insurance (company paid)
  • Short and Long-Term Disability (company paid)

Paid Time Off:

  • Paid Time Off (PTO)
  • Paid Holidays
  • Volunteer Time-Off
  • Paid Maternity/Paternity Leave
  • Bereavement/Funeral

Compensation:

  • 401(k) Retirement Plan with company match
  • Incentive Programs
  • Shift Differential Program
  • Tool Rewards Program
  • Safety shoe and glasses program

Other:

  • Employee Assistance Program (EAP)
  • Wellness incentives
  • Company paid and provided uniforms
  • Training: In-House, Instructor-Led, and Online

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Outside Parts Sales Exec, JX Enterprises

Are you ready to take your sales career to the next level? Join JX Enterprises as an Outside Parts Sales Executive in Indianapolis, Indiana, where we pride ourselves on being more than just a provider in the diesel industry; we are a community driven by our core values. This role is perfect for those who are motivated and career-minded, with a genuine desire to connect with customers and foster long-term relationships. As you grow your knowledge and skills, you'll not only engage with new customers but also revitalize lost accounts while maintaining existing ones. Your days will typically run from Monday to Friday, 8:00 a.m. to 5:00 p.m., allowing for a balanced work life. Your main responsibilities will include making sales calls, delivering exceptional service, and cultivating innovative growth strategies to expand our parts business. Trust and reliability form the foundation of every interaction you have, ensuring every customer feels valued. At JX, we don't just talk about honoring commitments; we live it every day as we provide timely deliveries and unparalleled customer experiences. If you're eager to learn, ready to tackle new challenges, and excited about the chance to contribute to a thriving team, this could be your ideal next step. With benefits that range from comprehensive insurance and paid time off to 401(k) matching and wellness incentives, you’ll be supported every step of the way. Bring your skills and passion to JX Enterprises, and let's grow together!

Frequently Asked Questions (FAQs) for Outside Parts Sales Exec Role at JX Enterprises
What are the responsibilities of an Outside Parts Sales Executive at JX Enterprises?

The Outside Parts Sales Executive at JX Enterprises is responsible for cultivating new accounts, reconnecting with lost clients, and managing existing relationships. This includes making a minimum of 10 sales cold calls each week, providing excellent customer service, following up on orders, and developing growth strategies for accounts in your territory.

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What qualifications are required for the Outside Parts Sales Executive role at JX?

JX Enterprises requires at least a high school diploma, with 2 or more years of related experience in parts sales or service. Excellent communication skills, intermediate computer skills, and a valid driver's license are also essential for this role to ensure effective customer interaction and logistics management.

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What does a typical day look like for an Outside Parts Sales Executive at JX?

A typical day for an Outside Parts Sales Executive at JX includes making sales calls, conducting client follow-ups, and engaging with existing accounts. You'll also spend time training on new products, ensuring deliveries are made promptly and accurately, and working on strategies to grow business within your assigned routes.

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What benefits does JX Enterprises offer to its Outside Parts Sales Executives?

JX Enterprises provides a comprehensive benefits package that includes medical and dental insurance, flexible spending accounts, a company-matched retirement plan, paid time off, volunteer time-off, maternity/paternity leave, and various wellness programs designed to support overall employee well-being.

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How does JX Enterprises foster a positive work environment for Outside Parts Sales Executives?

At JX Enterprises, fostering a positive work environment means embracing core values like Honoring Commitments and Fostering Lifelong Learning. This includes regular communication, supportive management practices, opportunities for professional development, and encouraging teamwork and flexibility within the role to meet the evolving needs of the business.

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Common Interview Questions for Outside Parts Sales Exec
How do you handle objections from potential customers?

When faced with objections, it's vital to listen actively to the customer’s concerns, empathize with their situation, and provide informed responses. Highlight how your product meets their needs and share success stories from similar clients to build credibility.

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Can you describe a time when you lost an account and how you handled it?

In such situations, it's important to analyze what went wrong. Acknowledge any mistakes, contact the former client for feedback, and learn from the experience. It’s also helpful to create a plan for re-engagement that shows your commitment to improvement.

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What strategies do you use to generate new leads?

Generating new leads involves a mix of networking, utilizing social media, and participating in industry events. I also believe in the power of cold calling and following up with warm leads from previous interactions to ensure consistent outreach.

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How do you prioritize your sales activities?

I prioritize my sales activities based on the potential impact of each account, urgency of needs, and timeline for delivery. I create a weekly plan that focuses on high-value prospects while ensuring I maintain relationships with current customers.

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Tell us about a successful deal you've closed.

I would share how I understood the client's requirements, tailored our offerings to their needs, and nurtured the relationship through consistent communication. Closing the deal was a culmination of building trust and demonstrating our product's value.

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What do you know about JX Enterprises and its products?

Before the interview, I researched JX Enterprises and found that it’s renowned for quality in the diesel industry. Familiarizing myself with the products will help me engage customers more effectively and facilitate genuine discussions regarding their needs.

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How do you maintain effective communication with your clients?

Effective communication is built on regular check-ins, prompt responses to queries, and sharing relevant information. I also prioritize listening to their feedback and being transparent about any issues that arise.

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Describe how you stay updated on industry trends.

I stay updated on industry trends by reading market reports, networking with peers, attending seminars, and following industry leaders on social media. Continuous learning is crucial to provide clients with the best advice and solutions.

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How would you handle a missed delivery date?

I would reach out to the affected customer immediately, providing them with the reason for the delay and an updated timeline. Open communication helps maintain trust and shows that we value their time and business.

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What motivates you in a sales role?

I’m motivated by the opportunity to solve problems for clients, achieve targets, and build lasting relationships. Recognizing the impact of my work on the company and customer satisfaction drives me to excel in my role.

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JX Enterprises is a family owned and operated group of full-service truck dealerships located throughout the Midwest. For five decades it has always been about more than just trucks. At JX, we find solutions, create opportunities, serve our comm...

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DATE POSTED
April 16, 2025

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