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Fraud Analyst/Investigator

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.                                                

Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring a Fraud Analyst/ Investigator who will support several projects at a federal agency. The position is located in Woodlawn, MD. The qualified candidate should have strong analytical, problem-solving, and communication skills with sharp attention to detail.

Responsibilities:

  • Evaluate system alerts for potentially fraudulent activities
  • Review transactions in multiple systems as well as input from other sources to identify fraud
  • Querying and updating programmatic systems in support of the case analysis
  • Communicates with internal and external sources related to potentially fraudulent activity
  • Provides input on new ways of identifying fraud as well as improving existing fraud models
  • Works with technical staff to test fraud models
  • Refine and update processes, procedures, and best practices needed to certify casework effectively
  • Participates in meetings and events representing the customer and IT Concepts

Location: Hybrid in Woodlawn, MD.

Salary Range: $65,000 - $75,000. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate.

  • Bachelor’s Degree and 5 years of relevant experience, or master’s degree and 3 years of relevant experience, or 9 years of relevant experience in lieu of a degree.
  • 4 years of experience in fraud prevention-related fields, including fraud detection, investigation, forensic accounting, or similar disciplines.
  • 4 years of combined experience in the following:
    • Knowledge of anti-fraud principles
    • Excellent verbal and written communication skills, including preparing management reports and associated metrics.
    • Basic knowledge of mainframe commands
  • Strong analytic skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Ability to understand and monitor fraud trends and present them to upper management.
  • Ability to analyze problems logically and make rational data-driven decisions.
  • 3 years of experience with tools used for fraud identity and verification, authentication, and device authentication.
  • Must possess expertise and knowledge in Cybersecurity Security and Information Security Continuous Monitoring (ISCM)

Preferred:

  • Certified Fraud Examiner (CFE) certification is a plus but not required
  • Prior Federal Government/Government/large-scale corporate working experience
  • General knowledge of cyber security and information security concepts
  • Proven ability to adapt to new technologies and learn skills necessary to complete job

Clearance:

  • Must be US Citizen or US Permanent Resident (Green Card holder)
  • Must be able to obtain and maintain a US Public Trust clearance

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position.  If you need alternative application methods, please email careers@kentro.us and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.  

#itccareers #LI-JG1

Average salary estimate

$70000 / YEARLY (est.)
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$65000K
$75000K

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What You Should Know About Fraud Analyst/Investigator, Kentro

Welcome to Kentro, where we champion innovation and teamwork! We are thrilled to announce that we are looking for a Fraud Analyst/Investigator to join our dynamic team. At Kentro, formerly IT Concepts, we believe in fostering professional growth while advancing our customers' overarching missions. As a Fraud Analyst/Investigator, you will be integral to several exciting projects at a federal agency, where your keen analytical skills will help identify and combat fraudulent activities. Expect to dive deep into evaluating system alerts, reviewing transactions, and collaborating with both internal and external teams on fraud-related initiatives. You'll have the opportunity to develop new strategies and refine existing processes to enhance our fraud detection capabilities. With a competitive salary ranging between $65,000 and $75,000 and a focus on continuous professional development, Kentro is dedicated to your growth. As part of a close-knit, innovative community, we prioritize teamwork and creative problem-solving. Your role might be hybrid, based in Woodlawn, MD, but your impact will be felt both locally and nationally. If you have strong attention to detail, expert communication skills, and a passion for cybersecurity and fraud prevention, we want to hear from you! Join us at Kentro and be part of a work environment that values your input and encourages your journey toward success!

Frequently Asked Questions (FAQs) for Fraud Analyst/Investigator Role at Kentro
What are the responsibilities of a Fraud Analyst/Investigator at Kentro?

As a Fraud Analyst/Investigator at Kentro, your main responsibilities include evaluating system alerts for potential fraudulent activities, reviewing transactions across various systems, and collaborating with internal and external teams to investigate suspicious activities. You'll also provide insights into new fraud detection methods, refine processes, and support the testing of fraud models, contributing significantly to the risk mitigation strategies at Kentro.

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What qualifications do I need to become a Fraud Analyst/Investigator at Kentro?

To qualify for the Fraud Analyst/Investigator position at Kentro, you should ideally hold a Bachelor's degree along with 5 years of relevant experience, or a Master's degree alongside 3 years of experience. Alternatively, 9 years of relevant experience can substitute for a degree. Expertise in fraud detection or similar fields, strong analytic skills, and communication capabilities are essential.

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What is the salary range for a Fraud Analyst/Investigator at Kentro?

The salary range for a Fraud Analyst/Investigator at Kentro is between $65,000 and $75,000. This compensation reflects the individual's skills, education, experience, and market demand in the location where the position is based – in this case, Woodlawn, MD. Kentro is committed to providing competitive remuneration for its employees.

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What benefits do employees receive at Kentro as a Fraud Analyst/Investigator?

Kentro offers a comprehensive benefits package for employees, including paid time off, health care benefits, 401k with employer matching, and avenues for professional growth such as education reimbursement programs. Kentro is dedicated to supporting continuous learning and offers a vibrant workplace culture that includes various team-building and wellness activities.

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What makes Kentro an ideal workplace for a Fraud Analyst/Investigator?

Kentro is an ideal workplace for a Fraud Analyst/Investigator due to its commitment to personal and professional development, supportive community, and emphasis on teamwork. With an inclusive culture focused on innovation, you'll have a significant impact on fraud prevention while thriving in a dynamic environment that fosters creativity and collaboration.

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Common Interview Questions for Fraud Analyst/Investigator
How do you evaluate system alerts for potential fraudulent activities?

To effectively evaluate system alerts, I would leverage my analytical skills to review patterns and inconsistencies in data. It's important to systematically investigate each alert, prioritize based on risk, and understand the underlying technologies to provide context to the findings.

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Can you provide an example of a time you identified a fraudulent activity?

Certainly! In my previous role, I once noticed irregularities in transaction data which led me to conduct an in-depth review. I collaborated with the technical team to trace the fraud trail, ultimately preventing significant losses by acting swiftly on the findings.

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What tools do you use for fraud detection and identity verification?

I have experience with several tools tailored for fraud detection, such as advanced analytics software and machine learning algorithms. Implementing these tools effectively requires a clear understanding of both the technology and the nuances of potential fraud schemes.

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How do you keep abreast of fraud trends and tactics?

I stay updated on industry trends through continuous education, attending workshops, and networking with other professionals. Additionally, I regularly review publications from cybersecurity organizations and engage with online forums focused on fraud prevention.

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What metrics do you believe are most important in measuring fraud prevention success?

Key metrics include the number of fraud cases detected versus those that slip through, the average response time to alerts, and the success rate of investigations leading to resolutions. Tracking these metrics helps in assessing and enhancing fraud prevention strategies.

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What experience do you have with process improvements in fraud detection?

I have led process improvement initiatives where I reviewed existing fraud detection procedures, resulting in the development of more robust protocols. By gathering feedback from cross-functional teams, we revised our approach, which subsequently improved our detection rates.

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How do you handle communication during a fraud investigation?

Effective communication is critical during investigations. I ensure clear, consistent updates to stakeholders while maintaining confidentiality. I also prepare detailed reports to present findings and recommend actions to enhance our fraud prevention strategies.

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Describe your knowledge of anti-fraud principles.

My knowledge of anti-fraud principles encompasses understanding behavioral indicators of fraud, the importance of robust controls, and the necessity of continuous monitoring. This foundation enables me to identify vulnerabilities and build stronger defenses against potential fraud.

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How do you adapt to new fraud-related technologies?

Adaptability is essential in this field. I prioritize ongoing training and hands-on experience with the latest technologies. Collaborating with peer experts and engaging in relevant workshops helps me stay proficient in new tools and techniques for combating fraud.

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Why do you want to work as a Fraud Analyst/Investigator at Kentro?

I am excited about the opportunity to contribute to Kentro's mission in a meaningful way. The company’s commitment to innovation and professional growth aligns perfectly with my career aspirations, and I believe my passion for cybersecurity and fraud prevention will make a positive impact at Kentro.

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