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Senior Revenue Operations Analyst - Retention

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We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

Team: The Sales Strategy and Operations group drives baseline reporting, analytics and insight generation to empower the sales team. Stand up baseline reporting to enable revenue generation and tracking for the business, working directly with Sales and Cross-functional stakeholders.

Mission: The mission of the Sales Strategy & Operations group is to maximize business performance by being an objective, trusted partner to the commercial organization. The Revenue Operations Manager acts as a trusted partner to the sales leadership team through operational rigor and strategic projects.

Looking back on your first 12 months at Komodo Health, you will have…

Sales planning and operations: Play a critical role in guiding Commercial leadership in planning, goal setting, expansion planning, and managing the rhythm of the business activities such as periodical business reviews and forecast calls.
Strategic growth: Partner with Commercial leadership to identify actionable insights and use a data-driven approach to own and drive strategic recommendations to grow our business.
Strategic and operational initiatives: Structure and execute on operational and strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses, and developing recommendations.
Analytics and Reporting: Build dashboards, lead ad-hoc analyses, and leverage data to drive insights for the Commercial organization.
Cross-functional partnership: Collaborate with cross functional teams to develop, implement, adopt, and report on business plays and their efficacy.
Operational improvement: Drive continuous operational efficiency by automating, standardizing, and improving processes, tools, and dashboards that scale.

You will accomplish these outcomes through the following responsibilities…

Drive reporting on revenue and attainment to provide Sales & Leadership with realtime figures and proactive insights (40%)
Build Slides & Models for Sales Team and Leadership to showcase insights and presentation skills (20%)
Lead projects across stakeholder teams (Finance, Infra, GTM) to enable better visibility into business performance (20%)
Manipulate data to provide ad-hoc analysis and insight generation to drive efficiencies within the sales team and reporting (20%)

What you bring to Komodo Health:

At least 3-5 years of relevant sales ops/rev ops experience, with direct experience supporting a retention-focused organization
Display proficiency in data manipulation via excel and salesforce reporting
Experience in large scale financial and/or sales planning for commercial organization
Experience leading complex projects, taking ownership, deriving and implementing actionable insights, and presenting recommendations to executive audiences
Experience involving analytical rigor as typically seen in, but not restricted to, functions like sales operations, finance, business operations, etc. or industries like consulting, banking, etc
Program Management and Operations experience working independently, managing multiple concurrent projects and driving initiatives in a cross-functional environment
Problem solving and analysis experience solving ambiguous business problems (commercial, operational, organizational)
Comfortable navigating ambiguity and influencing results cross-functionally to align and solve problems

#LIRemote

The pay range for each job posting reflects a minimum and maximum range of annual base pay that we reasonably expect to pay for this position within the US. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan. This role may also be eligible for equity awards. In addition, this role is eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.

San Francisco Bay Area and New York City:

$116,000—$136,000 USD

All Other US Locations:

$100,000—$118,000 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

Positions may be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Komodo Health Glassdoor Company Review

3.6

Komodo Health DE&I Review

4.7

CEO of Komodo Health

Arif Nathoo

Approve of CEO

Average salary estimate

$118000 / YEARLY (est.)

min

max

$100000K

$136000K

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What You Should Know About Senior Revenue Operations Analyst - Retention, Komodo Health

At Komodo Health, we're on a mission to reduce the global burden of disease, and as a Senior Revenue Operations Analyst focused on retention, you'll play a crucial role in this transformative journey. By leveraging data and analytics, you'll empower our Sales Strategy & Operations group to maximize business performance and support our dedicated sales team. In this position, you will actively participate in key strategic initiatives, collaborating with cross-functional partners to provide insights that directly impact our revenue generation efforts. With a diverse and ambitious team behind you, you'll help shape sales planning, goal setting, and operational efficiencies through insightful reporting and analytics. If you have 3-5 years of experience in sales operations, especially in a retention-focused capacity, you’ll feel right at home. You’ll be responsible for analyzing data to drive meaningful insights, improving sales processes, and presenting your findings to leadership. Here at Komodo, we pride ourselves on our ability to innovate and implement best practices that align with our core values of seeking growth and delivering 'wow.' So, if you're passionate about using data to make a difference in healthcare and thrive in a dynamic and supportive environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Revenue Operations Analyst - Retention Role at Komodo Health

What are the main responsibilities of a Senior Revenue Operations Analyst at Komodo Health?

As a Senior Revenue Operations Analyst at Komodo Health, your primary responsibilities will include driving sales planning and operations, providing analytics and reporting to support revenue generation, and collaborating with cross-functional teams to identify actionable insights. You'll be instrumental in developing dashboards, leading ad-hoc analyses, and ensuring that the sales team has real-time access to important revenue figures.