Direct Sales Agent (Ikeja)

As a Direct Sales Agent at Kuda, your main responsibilities include prospecting and generating leads through various means such as cold calling, networking, and referrals. You will market Kuda’s financial products, help clients understand the benefits of transitioning to digital banking, and ensure compliance with regulatory requirements. Additionally, you’ll conduct product presentations, negotiate sales terms, and maintain accurate records of your interactions with clients, all while aiming to achieve monthly sales targets.

To be considered for the Direct Sales Agent position at Kuda, you should ideally have a Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field. Previous experience in sales or customer service, particularly within the banking or financial services sector, is highly preferred. Strong communication, interpersonal, and negotiation skills are crucial for success in this role.

Kuda is committed to the growth and development of its Direct Sales Agents by offering comprehensive training during the probation period and ongoing career development opportunities. You'll participate in training sessions designed to enhance your sales skills and product knowledge, ensuring that you're well-equipped to meet customer needs and exceed sales targets.

Direct Sales Agents at Kuda can expect to earn attractive incentives and bonuses based on their performance in meeting or exceeding sales targets. Kuda also values employees' contributions and provides additional rewards for surpassing performance goals and maintaining high levels of customer satisfaction, making your hard work truly rewarding.

The work culture at Kuda is vibrant, inclusive, and supportive, reflecting a diverse team passionate about transforming the financial services landscape in Africa. As a Direct Sales Agent, you will enjoy a great work environment, opportunities for collaboration, and a strong emphasis on work-life balance, which includes a hybrid working model and a comprehensive welfare package.

In my role as a Direct Sales Agent at Kuda, I would utilize multiple strategies, including thorough market research to understand customer needs, creating tailored presentations, and leveraging networking opportunities to make initial connections, ensuring that the approach resonates with each prospective client.

I plan to stay compliant with KYC and AML regulations by thoroughly familiarizing myself with Kuda's policies. I would ensure that every client interaction is guided by these regulations, effectively communicating necessary documentation requirements, and taking steps to educate clients on the importance of compliance.

Certainly! In a previous role, I faced a challenging customer who had issues with trust. By actively listening and understanding their concerns, I provided them with information on our secure banking processes, built a personal connection, and showed how our products align with their needs, ultimately leading to a successful close.

Meeting sales targets at Kuda will involve setting clear personal goals, actively tracking progress, and adjusting my sales strategies based on what works. Additionally, I’ll engage with the marketing and product teams for insights, facilitating more effective outreach and closing methods.

I would use a combination of personalized presentations, clear demonstrations of the app functionalities, and one-on-one consultations to educate clients on Kuda's digital banking services. Sharing success stories and testimonials will also help build trust and alleviate any apprehensions they may have.

Handling objections requires a balanced approach of empathy and information. I would listen carefully to each customer's concerns, acknowledge their feelings, and respond with relevant data and examples that address their objections, thereby guiding them peacefully through their hesitation.

In my last role, I exceeded my sales target by 30% within a quarter by identifying a specific market gap. By tailoring our offerings to meet the needs of this demographic, I was able to make compelling presentations that convinced numerous clients to switch, proving that with dedication and strategy, targets are achieveable.

I utilize CRM software as my primary tool for tracking sales activities. This allows me to record interactions, capture important notes, and manage my follow-ups efficiently. Additionally, I maintain a personal calendar for organizing my daily tasks and meetings, ensuring nothing slips through the cracks.

At local events, I would set up engaging booths featuring interactive demonstrations of Kuda’s services. Offering exclusive promotions for event participants, conducting live product demonstrations, and having informative brochures on hand will help attract potential clients effectively while raising brand awareness.

I am excited about the opportunity to work as a Direct Sales Agent at Kuda because I genuinely believe in the mission of making financial services accessible to all Africans. The chance to contribute to financial inclusion in such a dynamic and innovative environment aligns with my personal values and career aspirations.