Fleet Coordinator - NYC

As a Fleet Coordinator at our NYC rental car startup, your primary responsibilities will include overseeing the day-to-day operations of the lot, ensuring the smooth movement of vehicles, and managing a team of drivers known as 'Surfers.' You'll be tasked with delivering and returning cars to customers and repair shops, coordinating vehicle pickups, onboarding new contractors, and troubleshooting any minor maintenance issues that arise. Additionally, you'll maintain the cleanliness of our fleet, install telematics devices, and collaborate with leadership to enhance operations.

To be considered for the Fleet Coordinator position at our NYC rental car startup, candidates must possess a valid driver’s license and be comfortable moving cars around a parking structure. Ideal candidates will have strong time management skills, effective communication abilities, and a readiness to work in a fast-paced environment. While experience in logistics is preferred, individuals from fast-paced industries such as restaurants, maintenance, or gig work are encouraged to apply.

As a Fleet Coordinator at our New York City rental car startup, you can expect a range of comprehensive benefits designed to support your well-being and career growth. We offer flexible scheduling, opportunities for career advancement, and robust training in process building and operations. Additionally, our benefits package includes comprehensive medical, dental, and vision insurance, a 401(k) retirement plan, and paid time off. It's all part of our commitment to nurturing your professional journey.

Absolutely! At our NYC rental car startup, we strongly believe in promoting from within and fostering career advancement opportunities for our employees. As a Fleet Coordinator, you will be encouraged to learn new strategies and take on additional responsibilities. With commitment and performance, there are numerous pathways to grow within the company, either into higher operational roles or into specialized areas of logistics and fleet management.

Being a Fleet Coordinator at our NYC rental car startup will require you to handle various physical tasks, including cleaning vehicles, installing equipment, and occasionally moving cars. To prepare, it's advisable to maintain a level of physical fitness and familiarize yourself with the tools and equipment you’ll be using. Additionally, honing your time management skills will help you balance physical tasks with other responsibilities, ensuring that you can efficiently handle the dynamic demands of the role.

To ensure the smooth operation of the lot as a Fleet Coordinator, I would begin by implementing organized processes for vehicle movements, monitoring daily schedules, and maintaining communication with my team of Surfers. Regular inspections of the vehicles and lot conditions would also be essential to preemptively address any operational issues.

I have experience working in fast-paced environments where I managed workflows and team efficiency. For example, in my previous job in logistics, I coordinated deliveries and handled customer inquiries, which has equipped me with the organizational and communication skills necessary for the Fleet Coordinator role.

When faced with competing priorities in a high-pressure environment, I analyze the urgency of each task and prioritize accordingly. Using organizational tools like checklists and scheduling software helps me manage my time effectively and ensures that critical responsibilities are addressed promptly.

To onboard new contractors effectively, I would develop a structured training program that includes hands-on demonstrations, written guides, and mentorship from experienced team members. This multi-faceted approach helps new contractors feel welcomed and equipped with the knowledge they need to succeed.

Yes! In a previous position, I noticed a recurring issue with vehicle cleanliness that was affecting customer satisfaction. I initiated a feedback mechanism that allowed our team to report cleanliness concerns, then implemented a checklist for cleaning processes. This not only solved the immediate problem but improved overall customer feedback.

My approach to maintaining vehicle cleanliness involves routine checks and a commitment to standards. I would set clear protocols for cleaning procedures and ensure that team members are trained to recognize what’s expected. Regular audits would keep accountability high.

When troubleshooting minor maintenance issues on-site, I first assess the problem to determine if it’s within my skills to fix. If so, I would make the necessary repairs following safety protocols. If the issue is beyond my expertise, I would promptly communicate the problem to our maintenance team for support.

An effective Fleet Coordinator combines strong organizational skills, an ability to communicate clearly, and a hands-on approach to problem-solving. Additionally, being adaptable and open to learning can help navigate the fast-paced nature of the role, allowing for continuous improvements in operations.

I plan to contribute to operational improvements by actively seeking feedback from the team, analyzing performance metrics, and proposing data-driven changes to improve efficiency. Regularly collaborating with leadership to implement new strategies will also be a priority.

I am excited about the opportunity to work as a Fleet Coordinator with your NYC rental car startup because I’m passionate about logistics and operations in a growing industry. The chance to contribute to a dynamic team while helping to improve processes and customer satisfaction is a motivating factor for me.