Job details

Joybird Design Sales Associate

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Joybird is the leading maker of handcrafted, custom-built furniture for the modern home and office. Through an innovative online shopping model, Joybird is transforming the way people purchase furniture by putting the customer at the center of the design process. With hundreds of fabrics, finishes and custom dimensions to choose from, each piece of furniture is as unique as the customer creating it. Inspired by mid-century modern design, LA-based Joybird utilizes responsible sourcing and manufacturing practices and offers a 90-day home trial.

Job Summary:

This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience.

Job Description:

Are you outgoing and energetic?

Are you looking for a place to make a great living AND make a difference?

A career with Joybird may be just what you are looking for! At Joybird we are committed to improving our customers' lives by helping them transform their houses into homes.

As a Joybird Design Sales Associate you will enjoy excellent benefits including:

Health Insurance through Blue Cross/Blue Shield

Dental and Vision Insurance

Paid Time Off

401k with match

Health savings account

MAJOR FURNITURE DISCOUNTS

Our Design and Sales Associate team members bring a wide variety of sales and non-sales-related experience. We have previous high school and college athletes, hotel/restaurant associates and servers, retail managers, stay-at-home parents returning to work and much more. We hire for ambition, attitude and ethics then train for furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them.

Pay: $18 per hr + 2% commission
Location: 767 S. Alameda St. Suite 152, Los Angeles, CA 90021

Employee Rewards:
BRAVO POINTS – save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS!

KEY RESPONSIBILITIES (other duties as assigned):

Responsible for opening and closing the store and performing other duties in the absence of management.
Assigned and are responsible for opening and closing the store with store keys and alarm code
Responsible for daily sales reporting to the retail leadership
Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
Maintaining the showrooms design and visual standards using merchandising guidelines.
Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

SCOPE & IMPACT:
This role supports retail store financial performance. Locations currently have annual targets between $5-8M in annual sales.

MINIMUM REQUIREMENTS:

18 years or older
2+ years retail sales experience with shift supervision experience preferred
Strong interpersonal and customer service skills required
No travel required
Availability to work a flexible schedule including mornings, evenings, weekends, and holidays - we are closed Thanksgiving and Christmas!

PREFERRED REQUIREMENTS:

Passion for driving the customer service experience
As a Key Holder you exhibit an aptitude for managerial responsibilities
Knowledge of furniture industry a plus
Ability to work well both independently and in a collaborative or team setting
Proficiency in Mac operating systems and Microsoft office
Strong leadership and communication skills both written and verbal

SUPERVISORY RESPONSIBILITIES:
No direct reports but is responsible for managing situations when the SL and ASL are not available. This role may serve as a mentor for Part Time Designers.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

Able to routinely move objects weighing over 50 pounds and to understand safety requirements

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

Work Shift:

Joybird Privacy Policy

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.

Average salary estimate

$40320 / YEARLY (est.)

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$37440K

$43200K

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What You Should Know About Joybird Design Sales Associate, La-Z-Boy

If you're looking for an exciting opportunity to join a dynamic team, becoming a Joybird Design Sales Associate in our Los Angeles showroom could be just what you need! At Joybird, we're more than just a furniture store; we are a passionate community dedicated to creating custom-built pieces that transform houses into homes. We pride ourselves on putting the customer at the forefront of our design process, offering a myriad of fabrics, finishes, and dimensions to ensure that each item is uniquely tailored to the customer’s taste. In this role, you'll be responsible for driving sales by providing an exceptional customer experience, helping clients navigate our innovative offerings, and sharing your passion for design. With a starting pay of $18 an hour plus a 2% commission, along with fantastic benefits like health insurance, 401k matching, and generous employee discounts, this position is designed to help you thrive both personally and professionally. We're searching for outgoing and motivated individuals, who can show empathy and creativity in solving customer needs. Join us and be part of shaping a customer’s journey, all while enjoying the support of a collaborative environment that values your input and success. Take the leap with Joybird—where your career can flourish while making a real difference in people’s lives!

Frequently Asked Questions (FAQs) for Joybird Design Sales Associate Role at La-Z-Boy

What are the primary responsibilities of a Joybird Design Sales Associate?

As a Joybird Design Sales Associate, you'll take on various responsibilities that revolve around enhancing the customer experience in our Los Angeles showroom. Your duties include driving sales by engaging customers, understanding their needs, and guiding them through our extensive range of customizable furniture options. You'll also assist in opening and closing the store and perform daily sales reporting, all while maintaining Joybird’s high standards for merchandising and customer service.