Kurdish Sorani - Remote Telephonic Interpreters

As a Kurdish Sorani Telephonic Interpreter at Language Services Associates, you're responsible for providing effective remote interpreting during inbound calls. Your duties include facilitating conversations across diverse sectors such as medical and legal fields, ensuring clear communication for the Limited English Proficient community. Additionally, you will need to maintain confidentiality, adhere to professional standards, and continuously enhance your skills through training and monitoring.

To qualify for the Kurdish Sorani Telephonic Interpreter position at Language Services Associates, candidates should possess full fluency in both English and Kurdish Sorani, along with at least 2 years of professional interpreting experience. Candidates with industry-specific certifications and training, such as CMI or CCHI, as well as proof of a 40+ hour medical interpreting course are preferred. It's also essential to have access to a landline phone and a quiet interpreting space free of distractions.

Interested candidates can apply for the Kurdish Sorani Telephonic Interpreters role at Language Services Associates by submitting their resume, which should emphasize relevant interpreting experience. Be sure to highlight your fluency in both Kurdish Sorani and English, along with any certifications you hold. Applications can typically be submitted through the company’s website or application portal.

Language Services Associates offers ongoing training for Kurdish Sorani Telephonic Interpreters to ensure adherence to best practices and professional standards. New interpreters may be required to complete specific courses such as medical interpreting training, and continuous quality assurance monitoring helps maintain high service levels and interpreters' skills.

Language Services Associates values the professional growth of its interpreters. As a Kurdish Sorani Telephonic Interpreter, you'll have access to ongoing training and development opportunities, which can lead to advancement within the organization. With increased experience and additional certifications, there may also be chances to take on more specialized roles within the company.

When answering about your experience as a telephonic interpreter, highlight specific situations where you successfully facilitated communication between parties. Mention any challenges you faced and how you overcame them. This shows your problem-solving abilities and practical knowledge in a telephonic setting.

To effectively answer this question, emphasize your understanding of the ethical responsibilities of an interpreter. You can describe the practices you follow to maintain confidentiality, such as not sharing information outside of calls and upholding a professional demeanor at all times.

In your response, detail your preparation routine, which may include reviewing relevant vocabulary, ensuring your interpretation space is free from distractions, and familiarizing yourself with specific industry terminology prior to the call. This illustrates your commitment to providing high-quality service.

When discussing handling difficult conversations, share examples of past experiences where you've navigated sensitive topics. Emphasize your ability to remain neutral, stay composed, and ensure both parties understand the message without injecting personal bias or emotion.

Explain that communication is key; if you encounter something you don’t understand, it's your responsibility to seek clarification. Discuss how you'd professionally ask one of the parties to repeat or rephrase what was said, ensuring that the integrity of the interpretation is maintained.

Outline your proactive strategies for staying current, such as participating in workshops, online training, and how you utilize resources like professional associations. This demonstrates your dedication to continued learning and professional development within the interpreting field.

Choose a specific example from your interpreting experiences; describe the challenge in detail and the steps you took to resolve it effectively. Highlighting your problem-solving skills and adaptability showcases your capabilities as an interpreter.

Talk about your familiarity with various platforms used for telephonic interpreting and any personal preferences you have based on user experience. Discuss how comfortable you are with technical issues and how you handle them when they arise during calls.

In your response, convey your passion for helping the LEP community and how interpreting has a profound impact on individual lives. Express how LSA's mission aligns with your personal values, making it a meaningful opportunity for you.

Demonstrate your organizational skills by explaining how you manage time in a fast-paced interpreting role. Discuss strategies like staying focused, prioritizing calls based on urgency, and how you maintain a calm demeanor under pressure.