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Staff Security Operations Engineer

About Us

Live Oak Bank is a digital bank that serves small business owners across the country.  Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.  At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and its People

As a Staff Security Engineer, you will build security engineering solutions that enhance our detection capabilities while also leading critical incident response activities, ensuring Live Oak Bank can both prevent security threats and effectively respond when incidents occur, protecting our customers, employees, and financial systems.

What You’ll Do at Live Oak

  • Build Custom Security Detection Solutions: Develop custom software solutions to automate threat detection, integrate security tools, and enhance existing monitoring services.
  • Lead Incident Response: Coordinate and execute technical response activities during security incidents, serving as the primary technical responder.
  • Develop Security Automation: Create software solutions that automate security operations tasks, incident response workflows, and post-incident remediation activities.
  • Engineer Crisis Management Tools: Build tools and systems to support crisis communication, stakeholder notifications, and regulatory reporting during security events.
  • Implement Security as Code: Develop security controls that integrate with CI/CD pipelines and align with DevOps practices to enforce security standards programmatically.
  • Design and Execute Simulations: Create and lead realistic security incident exercises to test and improve our response capabilities and technical readiness.
  • Build SecOps Infrastructure: Optimize automation tools and scripts (e.g., in Python, Go) to manage detection workflows, incident playbooks, and security self-service capabilities.
  • Document Incident Procedures: Write high-quality technical documentation for incident response playbooks, investigation techniques, and recovery procedures.
  • Analyze Security Incidents: Perform technical forensic analysis of security events and develop detection improvements to prevent similar incidents.

How You’ll Do It           

  • Respond to Active Threats: Execute technical response procedures during active security incidents, including investigation, containment, and eradication. 
  • Develop Detection Code: Write secure, efficient code to identify threats and anomalies across our cloud infrastructure and application
  • Drive Incident Communications: Articulate complex security information clearly to executive leadership during high-pressure security events.
  • Lead Recovery Operations: Coordinate technical recovery activities following security events and incidents, ensuring systems are secured before returning to production.
  • Collaborate Across Teams: Work closely with engineering, infrastructure, and business teams during both daily operations and security incidents.
  • Implement Automated Controls: Create infrastructure as code modules that enforce security standards and automate policy enforcement.
  • Design Incident Metrics: Develop KPIs and reporting mechanisms to measure and improve incident response effectiveness.
  • Run Post-Incident Reviews: Lead technical post-mortem activities to identify improvements and implement preventative measures.
  • Integrate Security Tools: Build APIs and automation that connect security systems with monitoring, ticketing, and communication platforms.

Required and Preferred Experience

  • Required: 7+ years in security engineering with 3+ years hands-on incident response experience in regulated industries
  • Required: Demonstrated experience leading technical incident response activities during active security events
  • Required: Strong software engineering background with experience developing security detection and response tools
  • Required: Hands-on experience with AWS security tools and infrastructure as code implementation
  • Required: Track record of balancing engineering projects with incident response responsibilities
  • Preferred: Experience leading crisis management activities in financial services organizations
  • Preferred: Background in digital forensics and incident investigation in cloud environments
  • Preferred: Experience implementing security controls in CI/CD pipelines and DevOps environments
  • Preferred: History of developing custom security tools that enhance incident detection and response

Skills

  • Incident response leadership and execution
  • Crisis management and communication
  • Security automation and scripting
  • Infrastructure and security as code
  • Detection engineering
  • Problem-solving under pressure
  • Technical documentation and playbook development
  • Cross-team coordination during incidents 

Certifications

  • GCIH, GCIA, or equivalent incident response certification (preferred)
  • CISSP, CCSP, or equivalent security certification (preferred)
  • AWS Certified Security - Specialty (preferred)
  • GCFA, EnCE, or equivalent forensics certification (preferred)

Education

  • Bachelor’s degree in computer science, Cybersecurity, or related field

Our Values

  • Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

  • Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.

  • Respect: Treat everyone wi.th courtesy, politeness, and kindness.

  • Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

  • Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/

Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at careers@liveoak.bank

EEO is the Law

Commitment to Diversity
Live Oak Bank is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in company policy and the way we do business at Live Oak Bank and is an important principle of sound business management.

The base pay range for this position is $140,000.00 - $200,000.00 per year. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.   

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What You Should Know About Staff Security Operations Engineer, Live Oak Bank

At Live Oak Bank, we're on a mission to serve small business owners all over America, and we're looking for a talented Staff Security Operations Engineer to join our innovative team! In this role, you'll be at the forefront of enhancing our security posture while collaborating with diverse teams. You'll develop custom software solutions and automate our threat detection capabilities, creating an environment where security is second nature. Your expertise will not only help us in preventing security threats, but also in effectively managing incidents as they arise. If you're excited about leveraging your skills in incident response and security automation, this is the role for you. You'll get to lead critical incident response activities and build the tools necessary for crisis management, all while ensuring that communications with stakeholders are clear and effective. By implementing security as code within our CI/CD pipelines, you'll be helping us align with modern DevOps practices, ensuring that our security protocols evolve alongside our technology. Plus, with your experience, you'll direct realistic simulations to constantly improve our response strategies. This isn't just about responding—it's about creating and sustaining a robust security framework that safeguards our customers, employees, and financial systems. Join Live Oak Bank today and be a part of something impactful!

Frequently Asked Questions (FAQs) for Staff Security Operations Engineer Role at Live Oak Bank
What are the main responsibilities of the Staff Security Operations Engineer at Live Oak Bank?

The Staff Security Operations Engineer at Live Oak Bank is primarily responsible for building custom security detection solutions, leading incident response activities, and developing automation for security operations. This role includes analyzing security incidents, coordinating crisis management tools, and collaborating across teams to ensure a seamless response to security threats.

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What qualifications do I need to apply for the Staff Security Operations Engineer position at Live Oak Bank?

To apply for the Staff Security Operations Engineer position at Live Oak Bank, candidates should have at least 7 years of experience in security engineering and over 3 years in hands-on incident response, particularly in regulated industries. Proficiency in AWS security tools, software engineering, and incident response leadership is key, along with relevant certifications such as GCIH or CISSP.

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Does Live Oak Bank provide training for the Staff Security Operations Engineer role?

Yes, at Live Oak Bank, training and professional development are highly valued. The Staff Security Operations Engineer will have opportunities to enhance their skills through various training programs, workshops, and the chance to participate in advanced simulations, ensuring they stay at the forefront of security technology and practices.

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What type of work environment can a Staff Security Operations Engineer expect at Live Oak Bank?

The work environment for a Staff Security Operations Engineer at Live Oak Bank is collaborative, innovative, and supportive. With a commitment to blending technology with quality service, you will be part of a team that fosters creativity and welcomes new ideas while focusing on the shared mission of empowering small businesses.

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What is the salary range for the Staff Security Operations Engineer at Live Oak Bank?

The salary range for the Staff Security Operations Engineer position at Live Oak Bank is between $140,000 and $200,000 per year. Compensation may also include bonuses and long-term incentives depending on performance and company policy, offering a competitive package for skilled professionals.

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Common Interview Questions for Staff Security Operations Engineer
Can you describe your experience with incident response and how it relates to this role?

When discussing your experience in incident response, focus on specific instances where you led an investigation or managed a security event, outlining the steps you took and the outcome. Emphasize your ability to think critically under pressure and coordinate effectively with different teams.

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How do you approach building custom security detection solutions?

For building custom security detection solutions, explain your methodology, whether it involves identifying gaps in current systems, developing new prompts to trigger alerts, or tailoring solutions to specific threats faced by the organization. Highlight any frameworks or tools you prefer to use.

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What security automation tools have you implemented in the past?

When talking about security automation tools, specify your hands-on experience with programming languages like Python or Go and discuss how these tools improved incident response times or operational efficiency. Mention any frameworks that integrate security into CI/CD pipelines.

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Describe a challenging security incident you managed and how you resolved it.

In answering this question, illustrate a specific security incident you faced, detailing the steps you took to manage the situation, the technology you employed, and how collaboration with teams led to a resolution. Be prepared to discuss lessons learned from the experience.

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How do you ensure clear communication during a crisis?

Effective communication is critical during a crisis. Share examples of strategies you've used to convey complex information simply and succinctly, ensuring that all stakeholders understand their roles and the current situation. Discuss any tools you utilize for real-time updates.

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What experience do you have with compliance standards relevant to security operations?

Discuss your familiarity with compliance standards such as PCI DSS, HIPAA, or GDPR, explaining how you’ve ensured adherence to these standards in past roles. Share any specific successes or strategies you utilized to maintain compliance while driving security initiatives.

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Can you explain your approach to designing and executing security simulations?

When discussing simulations, elaborate on how you design realistic scenarios that test response effectiveness and technical readiness. Share your process for incorporating feedback into future exercises and how you measure the results of these simulations.

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How do you keep up with the latest security threats and trends?

Staying updated on the latest threats is essential for any Staff Security Operations Engineer. Discuss your routine for following industry news, attending conferences, participating in online forums, or taking courses to ensure your knowledge is current and relevant.

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What role does documentation play in your security operations?

In your response, emphasize the importance of high-quality documentation in security operations. Mention how thorough documentation aids incident response, provides clarity for team members, and serves as a knowledge base for future reference.

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Why do you want to work for Live Oak Bank as a Staff Security Operations Engineer?

This is your chance to express your enthusiasm for Live Oak Bank’s mission and its impact on small businesses. Share what specifically attracted you to this role, such as the commitment to innovation, the focus on security, and the collaborative work environment.

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