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Food and Beverage Coordinator

Located in the nation’s first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city’s expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.

To generate business and handle all inquiries for restaurant parties of less than 40 people and small wedding parties of 20 people or less.  The primary focus is to handle all arrangements from ceremonies, to guestrooms, to booking a restaurant or function room to accommodate the needs of the guest.

Essential Functions and Responsibilities:

  • Handles incoming reservation requests, solicits new business and coordinates vendor’s orders and all other aspects relating to creating a comfortable atmosphere for restaurant patrons
  • Enter schedules into Unifocus by Friday at 2pm
  • Be the keeper of all Private Events for Bank & Bourbon
  • Enter all private events into Open Table and utilize Delphi to block space when required
  • Attend all BEO meetings and keep them current and up to date
  • Work with Chef on any menu changes and updating menus to reflect changes as well as menu descriptions. Update food and beverage menu’s when necessary
  • Check with host stand daily and develop pars for all menus and reprint when necessary
  • Maintain computer file with all menus neatly organized in folders with dates to ensure the most current is being used.
  • Field inquiries and book Bourbon tastings and coordinate details with Beverage Manager
  • Update menus change on OpenTable when needed
  • Upload any special menu’s, floor sheets, and schedules for any special occasion to OpenTable
  • Handle and resolve check disputes and open folio’s
  • Coordinate with Outlets Manager to ensure there is a set schedule for posting to Facebook, Instagram & Twitter, ensuring that they all fall within Loews Guidelines
  • Attend any offsite events for which Bank & Bourbon is participating
  • Regular attendance in conformance with Loews standards
  • Ability to work varying schedules to reflect business needs of the hotel
  • Required to attend all training sessions and meetings

Qualifications:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

Required:

  • Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
  • Must have communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guest

Preferred:

  • Thorough knowledge of the practices and procedures of the food & beverage and hospitality professions
  • Knowledge of the hotel’s policies and procedures and the ability to determine course of action based on these guidelines

Education:  More than two years of post high school education, but less than a degree from a four year college

Experience:  Experience required by position is from one to two full years of employment in a related

position with this company or other organization(s)

Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Food and Beverage Coordinator, Loews Hotels

Join our team at Loews Philadelphia Hotel as a Food and Beverage Coordinator, where history meets modern-day charm! Situated in the nation’s first skyscraper, our hotel is a cornerstone of Philadelphia's vibrant culture. This role is all about creating memorable experiences for our guests by managing restaurant parties for up to 40 people and intimate wedding parties of 20 or fewer. You’ll handle everything from ceremony arrangements to coordinating hotel accommodations, ensuring every detail is taken care of. As a pivotal member of our hospitality team, your responsibilities will include managing reservation requests, working closely with vendors, and keeping our event schedules organized and up to date. You’ll also collaborate with our chefs to adjust menus as needed and oversee all private event bookings through our systems. Your ability to communicate effectively and manage inquiries will be crucial in generating new business and creating a welcoming atmosphere for our guests. We value creativity and attention to detail, so if you’re passionate about hospitality and ready to take charge of our food and beverage coordinating efforts, we’d love to hear from you. Let's work together to make every occasion memorable at Loews!

Frequently Asked Questions (FAQs) for Food and Beverage Coordinator Role at Loews Hotels
What are the responsibilities of a Food and Beverage Coordinator at Loews Philadelphia Hotel?

The Food and Beverage Coordinator at Loews Philadelphia Hotel is responsible for managing all the logistics related to restaurant party bookings and small wedding events. This includes facilitating reservation requests, coordinating vendor orders, updating event menus, and ensuring the needs of guests are met. You'll also work closely with the kitchen staff, manage event schedules, and oversee communications across various platforms, ensuring a smooth operation.

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What qualifications are required for the Food and Beverage Coordinator role at Loews Philadelphia Hotel?

To be successful in the Food and Beverage Coordinator role at Loews Philadelphia Hotel, candidates should ideally have more than two years of post-high-school education, along with one to two years of experience in a related position. Strong communication skills are essential for negotiating and influencing guests and vendors, and a solid understanding of food and beverage practices is preferred.

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How does the Food and Beverage Coordinator contribute to guest experiences at Loews Philadelphia Hotel?

The Food and Beverage Coordinator at Loews Philadelphia Hotel plays a crucial role in enhancing guest experiences by ensuring that every detail of their events is carefully managed. From coordinating menu selections to handling reservations and guest inquiries, this position ensures that all aspects of food and beverage services are executed flawlessly, resulting in memorable events for guests.

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What tools and systems will a Food and Beverage Coordinator use at Loews Philadelphia Hotel?

As a Food and Beverage Coordinator at Loews Philadelphia Hotel, you will utilize various tools and systems, such as Unifocus for scheduling, OpenTable for managing restaurant reservations, and Delphi for event space planning. Familiarity with social media tools for event promotion may also be required, as you will coordinate updates in line with Loews' guidelines.

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What kind of work environment can a Food and Beverage Coordinator expect at Loews Philadelphia Hotel?

The work environment at Loews Philadelphia Hotel is dynamic and collaborative. As a Food and Beverage Coordinator, you’ll engage with various departments, work alongside talented chefs, and interact closely with guests. This role allows for creativity in event planning while adhering to the hotel's standards of excellence in hospitality.

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Common Interview Questions for Food and Beverage Coordinator
Can you describe your experience coordinating events in the food and beverage industry?

When answering this question, focus on specific examples from your previous roles. Discuss the types of events you coordinated, the size of the events, and any challenges you overcame. Highlight your organizational skills and your ability to work with a team to ensure successful execution.

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How do you handle last-minute changes or requests from clients?

Demonstrate your problem-solving skills by sharing an example of a time when you successfully accommodated a last-minute change. Explain your approach to remaining calm, communicating effectively with the client and your team, and ensuring that the quality of service is maintained.

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What strategies do you use for effective communication with the kitchen and vendors?

Effective communication is key in this role. Discuss the importance of clear and concise communication, regular meetings, and using technology to stay organized. Share examples of how you’ve established strong working relationships with kitchen staff and vendors to streamline operations.

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How do you prioritize your tasks when managing multiple events?

Outline your strategy for prioritization, such as listing tasks by deadlines, using scheduling software, and regularly checking in with team members. Emphasize your ability to adapt to changes and stay organized amidst competing priorities.

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What do you know about the food and beverage offerings at Loews Philadelphia Hotel?

Researching and knowing the menu highlights and unique offerings at Loews Philadelphia Hotel will help you respond confidently. Discuss specific dishes or beverage options, especially those sourced locally or that showcase the hotel’s commitment to quality.

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Can you provide an example of how you handled a difficult guest situation?

Share a real-life situation where you handled a difficult guest elegantly. Talk about the steps you took to resolve the issue while maintaining professionalism and ensuring the guest felt heard and appreciated. This reflects your customer service skills.

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Why do you want to work as a Food and Beverage Coordinator at Loews Philadelphia Hotel?

Express enthusiasm for the role at Loews Philadelphia Hotel, emphasizing your passion for creating memorable guest experiences and contributing to a renowned hotel. Mention the appeal of working in a historical setting while collaborating with a talented team.

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How do you stay updated with trends in food and beverage?

Emphasize your commitment to continuous learning by mentioning resources like industry publications, attending workshops, and networking with professionals. Showing a proactive approach to staying informed reflects well on your dedication to excellence.

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What tools or software are you familiar with that could help in this position?

Discuss your familiarity with tools and software relevant to scheduling, reservation management, and menu planning. Mention any experience with systems like Unifocus, OpenTable, or Delphi, highlighting how you've used them to enhance efficiency in your prior roles.

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How would you promote an event using social media?

Highlight your understanding of various social media platforms and discuss your approach to crafting engaging content that resonates with audiences. Talk about strategies for creating a buzz around events, such as utilizing eye-catching visuals, compelling hashtags, and timely posts.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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