Sales Development Representative - Enterprise
Join us at a pivotal moment as we expand into the UK! We're seeking a driven Sales Development Representative to be a crucial part of our international growth. In this role, you'll be identifying and engaging potential merchants in the UK market, directly contributing to our expansion goals. You'll play a key role in building our pipeline and establishing Loop's presence in this exciting new territory. This is your chance to make a significant impact and grow alongside a rapidly expanding company.
Loop is a remote first company, with our teams working remotely across the United States and Canada. This role will be fully remote based in the UK, and we have a strong preference for those who are located in London and have a deep background and understanding of logistics in the UK market.
- Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels.
- Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop.
- Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs).
- Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data.
- Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging.
- Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance.
- Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings.
- Achieve (or exceed!) monthly SQO quota.
- Participate in ongoing training and coaching sessions to improve sales skills and product knowledge.
- Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging.
- Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs.
- Attend industry events and trade shows to source and engage new prospects.
- Strong prospecting skills with the ability to identify and qualify potential customers through various channels, such as cold calls, cold emails, social media, and other creative methods.
- Excellent communication skills, both written and verbal, with the ability to engage and persuade prospects through phone, email, and other channels.
- Strong listening skills to understand prospects' needs and pain points and effectively communicate the value proposition of Loop.
- Positive attitude, persistence and resilience in the face of rejection or setbacks, with the ability to maintain motivation and focus on achieving quota.
- You have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas.
- You have a tried and true method to prioritize, stay organized, and handle every detail with care while juggling multiple priorities simultaneously.
- Comfort with using technology and software tools, such as CRMs, email automation platforms, and prospecting tools; experience with (or are excited to learn) Loop’s tools - Salesforce, Slack, Notion, Loom, and Google Suite.
- You know how to effectively collaborate with cross-functional teams, including AEs, marketing, and merchant success.
- Willingness to learn and continuously improve sales skills, including product knowledge, sales processes, and industry trends.
- You can provide examples of how you addressed a customer's concern or hesitation with a product and turned that hesitancy into a win.
- You thrive in rapidly changing, ambiguous, and fast moving environments.
- You have examples to share of how you’re already living Loop’s core values: Be a Human First, Clear is Kind, Go Get Results, Land the Plane, and Make Merchants Successful.
#LI-JG1
Loop Story
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.
We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
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Join Loop as a Sales Development Representative - Enterprise, and be part of our exciting journey as we expand into the UK market! This fully remote role, ideally suited for candidates located in London with a deep understanding of logistics in the UK, will see you at the forefront of identifying and engaging potential merchants. As a crucial part of our international growth, you will conduct outbound prospecting, schedule calls, and help build our pipeline. Your insights into the prospects' business needs will allow you to effectively communicate the value of what Loop has to offer. You'll collaborate with Account Executives to optimize sales processes and achieve monthly quotas, while also engaging with your teammates to provide feedback on marketing campaigns. This is a unique opportunity to significantly impact Loop's presence in a new territory while growing your career in a supportive and dynamic environment. We're proud to be a remote-first company, so you’ll have the flexibility to work from anywhere while being part of a passionate team that prioritizes empathy and wellbeing in the workplace. If you have strong prospecting skills and a results-driven mindset, we want to hear from you!
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