Project Partner DACH (fixed term contract)

As a Project Partner DACH at Malt, your main responsibility will be to act as a bridge between clients and freelancers, ensuring the best talent is matched to meet client needs. You'll engage in proactive communication with the sales team, assist clients in crafting effective job briefs, and occasionally conduct qualification interviews to select the right freelancers for specific projects. Additionally, your role involves providing insights to improve the Malt platform and advising freelancers on how to enhance their profiles.

To qualify for the Project Partner DACH position at Malt, you should have a minimum of three years of experience in sales, recruitment, or project management, preferably within a fast-paced B2B environment like SaaS or an agency. Fluency in German and English is essential to navigate client communications effectively. A strong understanding of the freelance market and excellent interpersonal skills will also be crucial for success in this role.

At Malt, we believe in providing strong support for our Project Partners through comprehensive onboarding programs and continuous training. You’ll have the chance to learn about our culture, products, and services, while also engaging with fellow new hires. We offer ongoing professional development through initiatives like access to free books related to your role, coupled with an annual team-building event to foster community within our organization.

The work environment at Malt is dynamic, inclusive, and heavily focused on collaboration. As a Project Partner DACH, you will work alongside a diverse team of talented individuals from various backgrounds, fostering an atmosphere that values varied perspectives. With a commitment to equality and a strong emphasis on personal and professional growth, we ensure that every team member can thrive in their endeavors while contributing meaningfully to the company’s mission.

Working as a Project Partner DACH at Malt comes with a variety of unique benefits, including 30 days of vacation per year, employee stock options, and the opportunity for a sabbatical after three years of service. You’ll also benefit from a supportive onboarding process that includes learning about the company culture and services, as well as annual team-building events designed to strengthen camaraderie among colleagues.

To select the right freelancers for client projects, I engage deeply with both the client and the available freelancers. I focus on understanding the client's needs and project scope, and then I match those with the freelancers’ skills and experiences. I also leverage my knowledge of the freelance market to find candidates who not only have the required skills but also fit the client's culture.

Building relationships with clients involves consistent communication, understanding their needs, and delivering on promises. I prioritize being accessible to clients and encourage open dialogue to foster trust. Additionally, I ensure that I actively seek feedback and use it to refine processes, demonstrating my commitment to their success and satisfaction.

In my previous role, I noticed a bottleneck in the freelancer onboarding process. I gathered feedback from both the internal team and freelancers to identify pain points. Based on this, I proposed and implemented a streamlined digital onboarding process that decreased onboarding time by 30% and improved freelancer satisfaction scores significantly.

What I enjoy the most about working with freelancers and consultants is the diversity of skills and perspectives they bring to projects. It’s fulfilling to connect talented individuals with exciting opportunities and see the positive impact they can have on a client's business.

To maintain high standards of quality in project delivery, I utilize a systematic approach that includes clear communication of expectations, regular check-ins with freelancers, and thorough review processes. Additionally, I encourage freelancers to communicate openly about any challenges they may face, enabling us to address potential issues early on.

Feedback is crucial for my professional growth as it provides insights into my performance and areas for improvement. I actively seek constructive feedback from colleagues and clients, which informs my development and helps me adapt my approach to better meet the needs of those I work with.

Throughout my career, I have managed multiple projects simultaneously, requiring strong organizational skills and the ability to pivot quickly in response to changing needs. My experience has taught me the importance of setting clear goals, coordinating tasks among team members, and ensuring timely delivery while maintaining quality, all of which are essential skills for the Project Partner role.

Handling disagreement with a client or stakeholder requires empathy and strong communication skills. I focus on understanding their perspective and seeking common ground to reach a resolution. I find it essential to maintain professionalism and keep the lines of communication open to ensure that we address the issue constructively.

My passion for being a Project Partner at Malt comes from the company's vision of connecting businesses with the right talent while fostering an inclusive and supportive community. I truly believe in Malt's mission and am excited about the opportunity to empower both clients and freelancers to achieve their goals.

Success in the Project Partner role can be defined by the satisfaction of our clients and freelancers, the quality of matches made, and the overall efficiency of project delivery. Achieving long-term, successful collaborations and creating a positive experience for everyone involved should be my primary indicators of success.