Manager: Professional Skills Training (US)

Overview

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Learning and Development department in our New York office, as a Manager: Professional Skills Trainings (US).

The Manager: Professional Skills Training (US) is responsible for collaborating with the Assistant Director: Professional Skills Training on the design, delivery, facilitation, and evaluation of professional skills programs for lawyers and business services.  This role focuses on fostering excellence in client service, communication, leadership, and other key competencies necessary for success in a fast-paced legal environment.  The Manager will work together with internal stakeholders and external consultants to create innovative and impactful learning experiences. 

Responsibilities

Key Responsibilities:    

Professional Skills Training

• Collaborate on design and development of professional skills training curricula for lawyers and business services, tailored to different career stages.
• Coordinate workshops, seminars, and e-learning modules on topics such as communication, client relationship management, leadership, time management, and team collaboration.
• Assess the training needs of the firm’s workforce and develop programs to address identified gaps.
• Manage relationships with external training providers and consultants, ensuring quality and relevance of programs.
• Collaborate with practice group leaders and business services leaders to align training initiatives with the firm’s strategic goals.
• Liaise with Global Learning & Development, US Diversity & Inclusion, US Well-Being, US HR team members on development and delivery of professional skills programming.
• Oversee the evaluation process for training programs, collecting feedback, and measuring outcomes to ensure continuous improvement.
• Monitor industry trends and identify new opportunities for professional development.

Development Centers and Conferences

• Collaborate on logistics, planning, scheduling, communications, and hosting for development centers for junior, mid, and senior associates and new partners and other senior lawyers.
• Collaborate on developing and implementing training programs for first-year lawyers and lateral hires.

Additional Responsibilities

• Refresh & upkeep Learning & Development brochures and intranet pages
• Support mentoring and coaching initiatives and programs

Qualifications

Education/Training/Certifications: 

• Bachelor’s degree in a related field. Master’s degree or JD, preferred

Professional Experience: 

• Minimum of five years of experience in training or law firm/professional services professional development, required
• Prior experience as a teacher/presenter; curriculum development experience, preferred

Technical Skills: 

• Proficiency in Microsoft Office products, WebEx, and Zoom, required
• Experience with e-learning program design and delivery tools and processes, such as Poll Everywhere and Microsoft Forms, preferred

Performance Traits:    

• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Strong attention to detail, organizational skills, and the ability to handle multiple projects
• Ability to work under pressure, meet deadlines with shifting priorities
• Must be a self-starter with a high level of initiative
• Strong customer service skills, able to anticipate needs and exercise independent judgment
• Maintains confidentiality and exercises discretion
• Exercises solid strategic thinking and problem-solving skills

The typical pay scale for this position is between $150,000 and $180,000, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified. 

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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