Training & Dev Sr Consultant

The Training & Dev Sr Consultant at CNA is responsible for designing and developing effective training programs tailored for the Underwriting group. This includes creating learning content, conducting skills gap analyses, planning training logistics, and evaluating program effectiveness. Collaboration with various stakeholders to deliver impactful training solutions is essential.

To be considered for the Training & Dev Sr Consultant role at CNA, candidates typically need a Bachelor's degree in a related field and at least 8 years of experience in educational design and development. While insurance industry knowledge is preferred, strong skills in instructional design, eLearning development, and project management are key qualifications.

The Training & Dev Sr Consultant role at CNA plays a vital role in employee development by creating engaging learning experiences to enhance technical underwriting skills. The consultant analyzes skill gaps and designs training programs that empower employees, fostering a culture of continuous improvement and professional growth.

Key skills for the Training & Dev Sr Consultant at CNA include strong knowledge of instructional design principles, proficiency in eLearning tools like Articulate 360, and excellent project management abilities. Strong communication skills and the ability to collaborate with diverse stakeholders are equally important in driving training initiatives.

Yes! The Training & Dev Sr Consultant position at CNA is structured to allow for remote work options, providing flexibility for employees. This enables consultants to collaborate with teams across various locations while maintaining a balanced work-life approach.

To develop a training program for technical underwriters, I would first conduct a thorough needs analysis by collaborating with subject matter experts and stakeholders. Understanding the current competencies and identifying skill gaps would guide the content creation process, ensuring the program meets the specific needs of the underwriters.

I have extensive experience using eLearning tools such as Articulate 360 for course development, along with Learning Management Systems to track user progress. I leverage multimedia content creation tools like Adobe Premiere Pro and Camtasia to create engaging training materials that enhance learning.

In my previous role, I managed several training projects simultaneously by utilizing strong project management skills. I prioritized tasks based on urgency, established clear timelines, and maintained open communication with stakeholders to keep everyone informed, ensuring successful project completions without sacrificing quality.

To measure the effectiveness of a training program, I employ both qualitative and quantitative metrics, such as participant feedback, assessments, and performance metrics post-training. Analyzing these results helps refine the content and delivery methods for future training initiatives.

Effective adult learning incorporates several key components, including relevance, active participation, and practical application. Adults thrive in learning environments that connect to their experiences and allow them to practice skills in real-world scenarios while also providing timely feedback.

I stay current on trends in Learning & Development by engaging with industry publications, attending conferences and webinars, and networking with other professionals. This helps me integrate the latest best practices and innovations into my training programs, ensuring they remain effective and appealing.

To handle resistance to a new training initiative, I would engage stakeholders early in the process. By clearly communicating the benefits, addressing concerns, and encouraging feedback, I can foster buy-in and create a sense of ownership among participants, ultimately leading to a smoother adoption.

I use various strategies to create engaging training content, such as incorporating storytelling elements, multimedia, and interactive activities. I also focus on aligning content with learners’ needs, utilizing scenarios that replicate real-life challenges they might face within their roles.

I actively seek feedback from training participants post-session and use it as a valuable tool for improvement. I analyze feedback to identify common themes and areas for enhancement, ensuring that future programs are tailored to better meet learner needs and expectations.

I am excited about the opportunity to work as a Training & Dev Sr Consultant at CNA because of the company's commitment to employee development and its innovative approach to learning solutions. I am passionate about creating impactful training experiences and contributing to a culture where everyone can thrive and succeed.