Exp-Triway Sales Associate - Lockport, NY

As an Exp-Triway Sales Associate at Crosby's, you'll be responsible for providing exceptional customer service, maintaining a welcoming environment, assisting customers in finding products, keeping shelves organized, and contributing to the overall safety and operation of the store. Your role is crucial in ensuring customers leave with a smile!

While a high school diploma or equivalent is preferred, the Exp-Triway Sales Associate role at Crosby's values energy and a willingness to learn above all. Being at least 18 years of age is preferred, and prior experience is a plus but not required. We believe passion and enthusiasm can make all the difference!

At Crosby's, we offer a variety of benefits to our Exp-Triway Sales Associates, including a 20% employee discount, paid time off, a 401K plan, and a referral bonus. Additionally, we provide company-sponsored employee assistance programs to support your well-being.

The work environment for an Exp-Triway Sales Associate at Crosby's is lively and community-focused! You will be part of a close-knit team where collaboration and support are at the forefront. You'll be engaging with customers daily, which makes for an exciting and rewarding atmosphere.

To stand out as a candidate for the Exp-Triway Sales Associate role at Crosby's, showcase your enthusiasm for customer service and your eagerness to learn. Highlight any experiences where you successfully contributed to a team environment or provided excellent customer interactions, even in informal settings!

Excellent customer service as an Exp-Triway Sales Associate means actively listening to customers, addressing their needs quickly and efficiently, and creating a positive shopping experience that keeps them coming back.

Handling a difficult customer involves staying calm, listening to their concerns, and working towards a solution. By empathizing with their feelings and addressing their needs, I would aim to turn their experience into a positive one.

I want to work at Crosby's because I admire its commitment to community and teamwork. I believe I can contribute positively to the team while growing my skills in customer service and building meaningful relationships with customers.

Certainly! I once assisted a customer who was having trouble finding a specific product. I not only found it for them but also offered suggestions for related items, ensuring they left with exactly what they needed and more.

To keep the store organized and stocked, I would prioritize regular inventory checks, ensure proper signage and labeling, and collaborate with my teammates to address any gaps before they affect customer experience.

During busy periods, I focus on assessing immediate customer needs first, quickly addressing them to ensure everyone is attended to, and then delegating tasks among team members to maintain efficiency.

I believe the most important quality for an Exp-Triway Sales Associate is a genuine enthusiasm for helping others. Connecting with customers and being passionate about their experience makes a significant impact.

I would contribute to a positive team culture at Crosby's by celebrating my teammates' successes, offering support when needed, and maintaining open communication to foster a friendly and collaborative work environment.

Yes, I am comfortable working in cooler temperatures as required. I understand it’s part of the job, and I will dress appropriately to ensure I can perform my duties efficiently.

Safety guidelines are crucial for ensuring a safe working environment. I believe it's essential to follow these guidelines diligently to protect both myself and our customers while maintaining smooth daily operations.