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Sales Coordinator

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. 

We use these values to fuel superior results: 

Lock arms 
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. 

Show hustle 

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional. 

Embrace change 
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next. 

Elevate empathy 
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability. 

Never settle 
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. 
  
But enough about us. Let’s talk about you. 

We’re looking for a highly organized and proactive individual to join our sales team as a Sales Coordinator. This role will collaborate across sales, alliances, operations, and enablement to support performance, measurement, and improvements. The ideal candidate will have a strong ability to manage pre-sales requests, coordinate activities, and track key metrics to drive sales performance. This role requires a motivated, organized individual with strong communication skills.

What you’ll do:

  • Monitor and assign intake for pre-sales resource requests
  • Assist in project coordination for sales activities and pursuits
  • Manage input, tracking of, and reporting on the metrics on which our alliance partnerships are measured, including opportunities & associated MDF/ACV; projects & CSAT; and team certifications
  • Assist with communication and guidance around sales processes, tools, resources, and best practices
  • Support reporting efforts by making sure data is clean, reliable, and aligned with team needs. Help maintain the accuracy and completeness of sales data by identifying gaps, flagging inconsistencies, and tracking down missing or incorrect information
  • Support the team in pricing and estimating activities, including assisting with documentation and tracking as needed
  • Support development and maintenance of repeatable processes and artifacts that meet the requirements of the sales teams
  • Assist in the maintenance of organization-wide repository of reusable sales artifacts, case studies, and assets
  • Coordinate, manage, and track relevant training and growth opportunities for sales teams including partner webinars, certifications, internal team knowledge transfer, etc.

Who you are:

  • Experienced with core elements of selling tools including SalesCloud, ZoomInfo, LinkedIn Sales Navigator, etc., and Microsoft Office products
  • Collaborative, proactive, and great at building and nurturing relationships across teams and leadership levels (sales, delivery, operations, etc.)
  • An excellent communicator (written and oral) with great interpersonal skills 

What you bring:

  • 2+ years of experience in a professional work environment
  • Prior pre-sales and sales operations experience is ideal
  • Comfortable managing multiple requests and shifting priorities in a fast-paced environment
  • Proven ability to work across teams that span a variety of disciplines and organizational levels to gather applicable inputs to work products
  • Proven ability to work creatively and analytically in a problem-solving environment 

Benefits:

HZTL offers a wide range of competitive benefits to eligible employees including health, dental, vision, life, retirement plans, paid time off, paid holidays, paid time off to volunteer, paid parental leave, flexible work environment, and more.  

The pay range for this full-time position is $58,000 to $78,000 per year. Our salary ranges are determined by role, level, and location. The range displayed on the posting reflects the minimum and maximum target salary for the position across all US locations as of the date of this posting. Within the range, actual offered compensation is dependent upon the individual’s work location and additional factors including but not limited to job-related skills, experience, relevant education and training, internal equity among the team, and applicable employment laws. Please note the compensation details in the US role posting reflects base salary only and doesn’t include discretionary performance bonus or other incentives (if applicable).  

Keywords: Sales Coordinator, Sales Operations, Sales Support, Business Development Support, Sales Enablement

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

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Average salary estimate

$68000 / YEARLY (est.)
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$58000K
$78000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Coordinator, Horizontal Digital

At Horizontal Digital, we truly believe that you’re only as good as your worst customer experience, and we're looking for a Sales Coordinator to join our dynamic sales team! This role is perfect for someone who possesses strong organizational skills and thrives in a fast-paced environment. As a Sales Coordinator, you'll collaborate across various departments including sales, alliances, operations, and enablement. Your primary focus will be on supporting performance, measurement, and driving improvements to meet our ambitious sales targets. You’ll monitor pre-sales resource requests, assist in project coordination for sales activities, and manage vital metrics that impact our sales performance. We are searching for a proactive communicator who is comfortable managing multiple requests while maintaining high attention to detail. At Horizontal Digital, you won’t just push papers; you’ll play a critical role in supporting our sales team with tools, resources, and best practices, ensuring that our data is precise and actionable. Additionally, you’ll assist in pricing strategies, track training opportunities and maintain important sales documentation. With a fun, flexible work environment and a strong focus on employee growth, you will find countless ways to elevate your career with us. If you have at least 2 years of experience in a professional setting, ideally in pre-sales or sales operations, and a knack for relationship-building, then we would love to see your application for the Sales Coordinator position at Horizontal Digital!

Frequently Asked Questions (FAQs) for Sales Coordinator Role at Horizontal Digital
What are the main responsibilities of a Sales Coordinator at Horizontal Digital?

A Sales Coordinator at Horizontal Digital plays a vital role in monitoring pre-sales resource requests, coordinating sales activities, and managing key performance metrics. This includes assisting communication around sales processes and supporting data management, ensuring that all information is clean and reliable to drive sales performance.

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What qualifications do I need to be a Sales Coordinator at Horizontal Digital?

To qualify for the Sales Coordinator role at Horizontal Digital, candidates should have at least 2 years of experience in a professional work environment, ideally with prior exposure to pre-sales or sales operations. Strong communication skills and the ability to manage multiple requests in a fast-paced setting are also essential.

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How does a Sales Coordinator contribute to team success at Horizontal Digital?

As a Sales Coordinator at Horizontal Digital, you'll be instrumental in implementing best practices and maintaining organized data which helps the team make informed decisions. By supporting project coordination and tracking important metrics, you’ll directly contribute to the team's overall sales success.

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What tools do Sales Coordinators at Horizontal Digital work with?

Sales Coordinators at Horizontal Digital utilize various tools including SalesCloud, ZoomInfo, and LinkedIn Sales Navigator, along with Microsoft Office products. Familiarity with these tools enhances the ability to manage sales data and supports efficient communication and project coordination.

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What is the work environment like for a Sales Coordinator at Horizontal Digital?

The work environment at Horizontal Digital for a Sales Coordinator is collaborative and fast-paced. With a focus on teamwork and continuous improvement, employees are encouraged to share ideas and embrace change while maintaining a flexible work schedule that supports both professional and personal growth.

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Common Interview Questions for Sales Coordinator
How do you prioritize multiple requests in a fast-paced environment as a Sales Coordinator?

In a fast-paced environment, prioritizing requests starts with assessing the urgency and impact of each task. I utilize a task management system or to-do list to organize my workload. Communication with team members also plays a key role in ensuring that I address high-priority items first.

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What sales tools are you familiar with and how have you used them?

I am familiar with tools like SalesCloud and LinkedIn Sales Navigator. I have used SalesCloud to manage client data, track sales opportunities, and generate reports which helped the sales team in strategizing effectively.

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Can you describe your experience with communicating sales processes and best practices?

I've regularly communicated sales processes by developing training materials and conducting workshops for new team members. This ensured that everyone had a clear understanding of our standards and best practices, which improved overall efficiency.

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Describe a time when you improved a sales process or metric.

In a previous role, I identified a gap in how we tracked customer interactions. I implemented a new tracking system that not only streamlined our reports but also improved our closing rates by providing better insights into customer engagement.

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How do you ensure the accuracy of sales data?

I ensure data accuracy by implementing regular audits and checks within our dataset. Consistent communication with teams about data entry protocols also helps reduce errors and keeps everything aligned.

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How would you handle a difficult client or sales partner?

I believe in the importance of empathy and active listening. By understanding their concerns and maintaining open lines of communication, I would aim to resolve issues collaboratively, focusing on finding a solution that meets both parties’ needs.

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What experience do you have in project coordination as it relates to sales?

I have coordinated several sales initiatives by scheduling meetings, tracking project timelines, and aligning resources effectively. I believe strong project coordination keeps the sales team organized and ensures everything runs smoothly.

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What do you think is the most important quality for a Sales Coordinator?

The most important quality for a Sales Coordinator is the ability to be organized and proactive. This role requires juggling multiple responsibilities and having a constant awareness of what each team needs to succeed.

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Explain how you build relationships with different teams.

Building relationships with different teams requires active engagement and collaboration. I make it a point to participate in inter-department meetings, offer support where I can, and show appreciation for their efforts, which fosters mutual respect and cooperation.

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Why do you want to work as a Sales Coordinator at Horizontal Digital?

I am drawn to the Sales Coordinator role at Horizontal Digital because I admire its commitment to exceptional customer experiences and teamwork. I believe I can contribute positively to the sales team while growing professionally in such an innovative environment.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 2, 2025

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