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Rehabilitation Consultant (New Employment Services)

Company Description

As one of the largest providers of workplace rehabilitation in Australia, IPAR is dedicated to creating the best health, wellbeing and employment solutions that support people to move forward. IPAR is just one of the purpose-built, industry leading brands in the global MedHealth network.

Job Description

Kickstart 2025 with an exciting new opportunity for Rehabilitation Counsellors!

Join a dynamic, passionate and highly skilled Melbourne team. You will make a valuable contribution as a Rehabilitation Consultant.

Help people living with illness, disability, or injury return to work or obtain new employment and live the best life they can! 

  • Work collaboratively with injured workers, potential employers, and your internal team of allied health professionals to provide safe, sustainable opportunities for workers to re-enter the workforce;
  • Provide vocational counselling services to support injured workers utilising your motivational interviewing skills.
  • Contribute to injured workers ability to achieve return to work goals through job skills development, confidence building and promoting independence;
  • Apply and deliver customer service in employment services and job placement;
  • Empower clients to effectively present their skills and abilities when seeking employment;
  • Broker new employment opportunities in the Melbourne Metropolitan area and surrounds, which in turn provide a swift re-engagement into employment for workers who have been detached from the workplace due to a workplace injury (physical and/or psychological);
  • Build strong relationships with local employers and organisations; 
  • Complete written progress and various other reports on a regular basis.

    Qualifications

    • Associate or Full ASORC Membership or eligibility to obtain
    • Experience in Occupational and/ or Vocational Rehabilitation is highly desirable
    • Strong resume writing skills with an understanding of local labour market;
    • A passion for assisting people to gain employment and enhance their careers;
    • The ability to grow our services and build strong relationships with key customers;
    • Current driver licence and motor vehicle.

    New team members are matched up with a buddy and enjoy comprehensive induction and employee assistance programs combined by ongoing workplace mentoring. Clearly defined career development pathways are aligned with a competitive remuneration package, including bonus and incentive schemes and salary packaging options are available.

    We have a robust "promote from within" culture and secondment opportunities keep life interesting and challenging for our employees. If social events and activities are your thing, we have plenty to choose from too!

    Additional Information

    Every day, we seek better together, for our clients, our customers, our community and each other.

    Here at IPAR, we have three simple but powerful values that drive every decision we make as a business and as a team. Our values have been created by our people and reflect the incredible team that work here, and what is important to them.

    Great People - To be an IPARian means being caring, collaborative and inclusive. We’re accountable, approachable and authentic, lifting ourselves and others to be the best we can be each and every day.

    Big Hearts - We’re here to make a positive difference for our clients, our customers, our team and our community. We believe in making meaningful connections as we support people in their time of need.

    Bold Ideas - Is there a better way? Let’s find it. We show curiosity and courage in the face of challenge or change and draw on experts, insights and evidence to continually deliver the highest quality solutions.

    If you would like to have a confidential discussion about the role [quoting REF6900S] or if you want to express your interest in a career with IPAR, please contact our Talent Acquisition Lead, Grant Devlin on 0474 740 466.

    You are welcome here.

    Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

    We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

    We are happy to adjust our recruitment process to support accessibility needs.
     

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    What You Should Know About Rehabilitation Consultant (New Employment Services), Medhealth

    IPAR is on the lookout for passionate Rehabilitation Consultants to join our dynamic team in Melbourne! Your role will be pivotal in transforming the lives of individuals facing challenges due to illness, injury, or disability. As a Rehabilitation Consultant at IPAR, you will collaborate with injured workers and potential employers to create sustainable employment opportunities that allow people to thrive. Utilizing your expertise in vocational counseling and motivational interviewing, you will help clients build confidence and develop the necessary job skills to secure their desired positions. You'll have the chance to foster relationships within the local job market, guiding your clients to present their best selves during job searches. Reporting on progress and adapting strategies is part of the routine, and your insights will guide injured individuals toward achieving their return-to-work goals. At IPAR, we believe in empowering people and making a meaningful difference. That’s why we provide new team members with ample support through buddy systems, comprehensive induction programs, and continuous workplace mentoring. Experience a culture that prioritizes career growth, with competitive remuneration options, bonuses, and a variety of fulfilling social events. Join us at IPAR, where you can truly be part of creating a positive impact, every single day!

    Frequently Asked Questions (FAQs) for Rehabilitation Consultant (New Employment Services) Role at Medhealth
    What responsibilities does a Rehabilitation Consultant have at IPAR?

    As a Rehabilitation Consultant at IPAR, your main responsibilities will include working closely with injured workers and potential employers to facilitate safe re-entry into the workforce. You'll conduct vocational counseling, build job skills, foster independence, and broker employment opportunities. Your role is critical in supporting individuals to achieve their return-to-work goals through a holistic approach that encompasses empathy, problem-solving, and effective communication.

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    What qualifications do I need to be a Rehabilitation Consultant at IPAR?

    To qualify as a Rehabilitation Consultant at IPAR, you typically need Associate or Full ASORC Membership or be eligible to obtain it. While experience in Occupational or Vocational Rehabilitation is highly desirable, strong resume writing skills and a passion for assisting people in gaining employment are crucial. Moreover, having a valid driver's license and a vehicle are essential for this role.

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    How does IPAR support professional development for Rehabilitation Consultants?

    At IPAR, we greatly value the growth of our staff, and this is reflected in our robust career development pathways. New Rehabilitation Consultants benefit from dedicated mentoring programs and buddy systems. Additionally, we have a 'promote from within' culture, ensuring that employees are rewarded with opportunities for advancement and continuous learning, aligning your career aspirations with our organizational needs.

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    What is the work environment like for a Rehabilitation Consultant at IPAR?

    Working as a Rehabilitation Consultant at IPAR means being part of a caring, collaborative, and inclusive team that genuinely strives to make a positive impact. Our diverse workforce brings a wide array of experiences and perspectives, creating a vibrant atmosphere. Plus, with our ongoing social activities and focus on team cohesion, you’ll find yourself surrounded by supportive colleagues who are as passionate about helping others as you are.

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    What qualities should a successful Rehabilitation Consultant possess at IPAR?

    A successful Rehabilitation Consultant at IPAR should possess strong interpersonal skills, empathy, and a genuine desire to help individuals overcome challenges. The ability to communicate effectively, build relationships with local employers, and adapt strategies to meet clients' needs are key. Additionally, possessing problem-solving skills and a proactive mindset will enable you to advocate for your clients effectively.

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    Common Interview Questions for Rehabilitation Consultant (New Employment Services)
    How do you approach working with injured workers as a Rehabilitation Consultant?

    When approaching work with injured workers, I prioritize building rapport and trust. I listen actively to their concerns and motivations, ensuring that they feel heard and supported. I then collaborate with them to set realistic return-to-work goals and develop a personalized plan that emphasizes their strengths and abilities, fostering a sense of independence and empowerment.

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    Can you describe your experience with motivational interviewing?

    My experience with motivational interviewing involves utilizing strategic questioning and active listening to help clients explore their feelings and motivations related to re-entering the workforce. By fostering an open and non-judgmental environment, I guide them through identifying their barriers and building their confidence to take the necessary steps toward achieving their employment goals.

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    What strategies would you use to build relationships with local employers?

    To cultivate relationships with local employers, I would initiate direct communication to understand their workforce needs and the specific skills they value. Additionally, I would attend networking events and workshops to establish connections, while consistently following up with prospective employers to encourage collaboration and advocacy for my clients.

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    How do you determine the effectiveness of your rehabilitation services?

    To determine the effectiveness of rehabilitation services, I analyze key performance indicators such as client job placements, feedback from clients, and outcomes related to their return-to-work goals. I also gather qualitative data through regular check-ins with clients to understand their experience and make necessary adjustments to our strategies.

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    What do you consider the biggest challenge in rehabilitation services?

    One of the biggest challenges in rehabilitation services is addressing the psychological barriers that clients face. Often, clients may struggle with feelings of inadequacy or fear about returning to work. It's crucial to approach these challenges with empathy, providing emotional support and practical strategies to help clients rebuild their confidence.

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    How do you keep yourself updated on industry trends in rehabilitation?

    To stay updated on industry trends in rehabilitation, I regularly attend professional development workshops, webinars, and conferences. I also read industry publications and follow relevant organizations on social media to keep abreast of new research, best practices, and innovative strategies that can enhance my service delivery.

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    In your opinion, what is the role of empathy in this position?

    Empathy is central to the role of a Rehabilitation Consultant. It allows me to connect with clients on a personal level, understanding their unique circumstances and challenges while fostering trust. This emotional connection can significantly enhance the client's engagement in the rehabilitation process, leading to more effective outcomes.

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    How do you handle conflicts with clients or employers?

    When handling conflicts, I prioritize open communication. I take the time to listen to the concerns of both the client and the employer, seeking to understand their perspectives. I then work towards a solution that respects both parties’ needs while keeping the client's best interest at heart.

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    What tools or software do you feel are essential for a Rehabilitation Consultant?

    Essential tools for a Rehabilitation Consultant include case management software for tracking client progress, communication tools for maintaining contact with clients and employers, and assessment tools that help evaluate clients' needs. Familiarity with these resources enables me to enhance service delivery and streamline administrative tasks.

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    What motivates you to work in rehabilitation services?

    My motivation to work in rehabilitation services stems from my personal belief in the transformative power of employment. Witnessing clients overcome challenges and regain their independence is incredibly rewarding. I am passionate about facilitating their journeys toward meaningful work and helping them realize their potential.

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