Lead Facilities Tech - MGM Grand

As a Lead Facilities Tech at MGM Grand, your primary responsibilities include supervising a team of maintenance professionals, overseeing daily maintenance operations, and ensuring high safety and service standards across the property. You will conduct regular inspections, assess the state of equipment, and ensure that work areas remain organized and safe. This role requires you to be proactive in your approach to accident prevention and to continually seek out best practices to enhance team performance.

To apply for the Lead Facilities Tech position at MGM Grand, candidates must be at least 21 years old and possess a high school diploma or equivalent. Additionally, a minimum of 4 years of relevant experience as a maintenance engineer is required, with a preference for candidates who have experience in hotel facilities and electrical installation.

MGM Grand offers a range of benefits for Lead Facilities Tech employees, including wellness incentives, health and income protection programs, employee discounts on hotel stays and dining, free meals in the employee dining room, free parking, and access to professional development opportunities. These benefits are designed to support your overall well-being and career growth.

To prepare for an interview for the Lead Facilities Tech position at MGM Grand, it's essential to research the company’s values, review common maintenance practices, and be ready to discuss your past experiences in facility management. Highlight your leadership skills, safety management abilities, and any specific instances where you improved service quality or team efficiency.

MGM Grand is renowned for its vibrant atmosphere and commitment to excellence in the hospitality industry, making it an exciting place for a Lead Facilities Tech to work. The company fosters a culture of continuous learning and development, providing employees with ample opportunities to enhance their skills and advance their careers while being part of a dynamic and award-winning team.

Discuss your specific roles and responsibilities in previous positions, focusing on your hands-on experience with maintenance operations. Be sure to mention how you managed teams and handled any challenges related to facilities upkeep.

Emphasize your proactive approach to safety, detailing specific protocols you followed in past roles. Discuss your experience with safety training and how you led safety initiatives among your team.

Talk about any facility management software you are familiar with and how you have used it to streamline processes for tracking work orders and maintenance requests, ensuring timely responses.

Explain your method for assessing the urgency of maintenance tasks and how you delegate effectively to your team while ensuring that essential repairs are handled promptly without compromising safety or service.

Share a specific project where you led a maintenance initiative—detailing the objectives, challenges faced, actions taken, and the positive outcome achieved, particularly any metrics or feedback received.

Discuss your leadership style, including how you motivate your team, facilitate communication, and create an environment where every member feels valued and empowered to contribute.

Describe your commitment to ongoing education in facility management, including any courses, certifications, or workshops you've attended and how you've applied this knowledge to improve operations.

Provide a relevant example that illustrates your problem-solving skills, showing how you identified a maintenance issue, implemented a solution, and ensured it did not affect guest experience.

Outline your conflict resolution strategies, focusing on communication techniques, understanding different perspectives, and finding solutions that promote teamwork and cooperation.

Express your enthusiasm for the hospitality industry and how MGM Grand's commitment to exceptional guest experiences aligns with your professional values, emphasizing your desire to contribute to their legacy of excellence.