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Order Fulfillment Representative

Our team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best.

Blackline Safety is currently hiring a Order Fulfillment Representative to play a key role in supporting Blackline’s fulfillment operations. As an Order Fulfillment Representative, you will be responsible for picking and packing Blackline’s world class devices, ensuring our customers receive their life-saving devices on time, and in the highest quality condition. This role reports to our facility in Webster, Texas and is not remote.

Qualifications:

  • Preference will be given to applicants with previous Order Fulfillment/Warehouse experience.
  • Minimum of a High School Diploma, with preference given to those with a relevant Technical Diploma
  • Minimum 2 to 5 years’ experience in an Order Fulfillment - Packaging environment
  • Good written and spoken English skills.
  • Moderate experience in Microsoft Excel and Word

Responsibilities:

  • Read Sales orders to determine quantity and type of product
  • Locate product in Blackline’s warehouse
  • Load, unload, sort and move product manually and using material handling equipment
  • Perform device gas calibrations using automated dock stations
  • Pack the merchandise as per Standard Operating Procedures
  • Deliver the packed items to the shipping area
  • Inspect the merchandise for damage, flaws, and irregularities.
  • Ensure a quality product is packaged and shipped to our customers.
  • Ensure work areas are kept clean, neat, and well-organized.
  • Adhere to health & safety policies and quality standards.
  • Perform other general warehouse duties as needed.
  • Manual handling of incoming and outgoing product
  • Standing for extended periods
  • Operating hand tools, dollies, and lift tables
  • Wearing PPE as required
  • Repetitive lifting and moving of goods weighing approximately 50lbs

Safety Footwear:

Candidates are required to wear certified ASTM standards to prevent injury from specific hazards. At minimum, safety footwear in Blackline US Facilities must be 1/75 and C30 unless otherwise specified. Applicants must have access to a pair of the right safety footwear prior to starting employment.

About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit www.blacklinesafety.com

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

Disclaimer:

Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.

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CEO of Blackline Safety
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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Order Fulfillment Representative, Blackline Safety

Our team at Blackline Safety is expanding, and we're on the lookout for a dedicated Order Fulfillment Representative! At Blackline Safety, we pride ourselves on being a people-driven technology company with a mission to ensure that every worker returns home safely. As an Order Fulfillment Representative, you'll play a crucial role in maintaining our fulfillment operations, diving into activities like picking and packing our cutting-edge, life-saving devices. This is an exciting chance for individuals who love hands-on work and have a keen eye for detail. Your responsibilities will include reading sales orders to determine product types and quantities, locating items in our warehouse, and ensuring that everything is packed and shipped out in pristine condition. We also value safety and cleanliness, so you'll help keep our work areas organized and compliant with health and safety standards. Although this position is based at our Webster, Texas facility, your effort helps us bring peace of mind to countless customers across the globe. At Blackline Safety, we prioritize employee growth and empowerment, making this much more than just a job. If you have at least 2-5 years of experience in order fulfillment/packaging, are comfortable using Microsoft Office tools, and are committed to delivering quality products, we'd love to hear from you. Finally, we require our team members to wear safety footwear that meets ASTM standards to ensure everyone's safety on-site. Join us to contribute to a smarter, safer world!

Frequently Asked Questions (FAQs) for Order Fulfillment Representative Role at Blackline Safety
What responsibilities does the Order Fulfillment Representative at Blackline Safety have?

As an Order Fulfillment Representative at Blackline Safety, your primary responsibilities will include reading sales orders to determine product quantities, locating products in the warehouse, and packing items according to established Standard Operating Procedures. Additionally, you'll perform quality inspections to ensure that all products shipped meet our high standards, handle manual loading and unloading of items, and maintain cleanliness in work areas.

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What qualifications are needed for the Order Fulfillment Representative position at Blackline Safety?

To excel as an Order Fulfillment Representative at Blackline Safety, candidates should ideally have 2-5 years of experience in an order fulfillment or packaging environment. A minimum of a high school diploma is required, with preference given to those holding a relevant technical diploma. Effective communication skills in English, coupled with moderate proficiency in Microsoft Excel and Word, will be beneficial in this role.

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Is this Order Fulfillment Representative job at Blackline Safety remote?

No, the Order Fulfillment Representative position at Blackline Safety is not remote. This role requires working on-site at our facility in Webster, Texas, ensuring that team members are actively involved in the packaging and shipping process of our life-saving devices.

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What safety protocols should be followed as an Order Fulfillment Representative at Blackline Safety?

As an Order Fulfillment Representative at Blackline Safety, it's essential to adhere to health and safety policies. This includes wearing safety footwear that meets ASTM standards, maintaining a clean workspace, and following proper lifting techniques to prevent injury. Safety is our top priority, and by following these measures, you help ensure a secure working environment.

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How does Blackline Safety support employee growth in the Order Fulfillment team?

Blackline Safety is committed to empowering its employees and fostering professional growth. As an Order Fulfillment Representative, you will have the chance to develop your skills in a supportive work environment, receive ongoing training, and participate in initiatives that promote your career advancement while contributing to our mission of safety and innovation.

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Common Interview Questions for Order Fulfillment Representative
Can you describe your experience with order fulfillment processes?

When answering this question, highlight specific roles you have held in order fulfillment, emphasizing tasks such as picking, packing, and shipping items. Discuss any systems or software you used and how you ensured accuracy and quality during the process.

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How do you prioritize tasks in a fast-paced warehouse setting?

Share your approach to time management and organization. Mention methods you use to keep track of orders, manage deadlines, and how you communicate with team members to prioritize tasks effectively.

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What safety protocols do you follow while handling warehouse products?

Talk about your knowledge of safety regulations and your personal experiences in maintaining a safe workplace. Mention the importance of wearing appropriate PPE, following standard operating procedures, and ensuring that your work area is clean and organized.

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How do you handle discrepancies in orders or quality issues?

Describe your problem-solving approach. Discuss specific steps you take when identifying discrepancies, such as cross-checking against sales orders, communicating with team members, and taking appropriate actions to rectify any issues promptly.

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What role does teamwork play in successful order fulfillment?

Explain that team collaboration is paramount in an order fulfillment setting. Share experiences where you collaborated with colleagues to optimize workflows, resolve challenges, or support each other to meet deadlines.

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Can you discuss your experience with operating material handling equipment?

If applicable, provide details about the specific material handling equipment you have used, such as forklifts or pallet jacks. Emphasize your safety training and comfort level operating such tools while adhering to safety guidelines.

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Can you give an example of how you've improved efficiency in a previous role?

Share a specific instance where you identified a bottleneck in the order fulfillment process and took steps to improve it. Provide metrics or feedback to show the positive impact of your actions.

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How do you ensure the accuracy of your packing processes?

Discuss your methods for ensuring accuracy, such as double-checking items against orders, utilizing packing lists effectively, and implementing quality control checks before sealing boxes.

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Why do you want to work for Blackline Safety as an Order Fulfillment Representative?

This is your chance to convey your passion for the company's mission of safety and innovation. Talk about how your values align with Blackline Safety’s goals and your eagerness to contribute to a team dedicated to saving lives.

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What do you think is the most critical aspect of order fulfillment?

Reflect on the significance of accuracy and timeliness in order fulfillment. Discuss how delivering quality products on time can impact customer satisfaction and business reputation.

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Full-time, on-site
DATE POSTED
March 25, 2025

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