Job details

PART TIME Front End Service Team Member

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Store - VALDOSTA, GA

Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

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Average salary estimate

$27500 / YEARLY (est.)

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$25000K

$30000K

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What You Should Know About PART TIME Front End Service Team Member, Michaels Stores

Are you someone who loves interacting with people and making them smile? The Michaels Companies is looking for a Part Time Front End Service Team Member in Valdosta, GA! In this role, you’ll be key to creating a fantastic shopping experience for our customers. You’ll help customers find their favorite arts and crafts supplies while providing friendly and knowledgeable service. Your responsibilities will include everything from quick and efficient cash handling at the checkout to aiding customers in navigating the aisles for the perfect products. We also need your creativity for assisting with our engagement programs like the Rewards program and private label credit cards. You’ll play a significant part in our store, participating in merchandising duties, and ensuring everything looks great and well-stocked! If you’re the go-to person for making others feel welcome and appreciated, we want you to join our team. We offer flexible hours to accommodate your schedule, but be ready to work nights, weekends, and early mornings as we bring joy to our customers. At Michaels, we pride ourselves on being a creative destination and are excited to have you as part of our team, where your contributions truly make a difference!

Frequently Asked Questions (FAQs) for PART TIME Front End Service Team Member Role at Michaels Stores

What are the main responsibilities of a Part Time Front End Service Team Member at Michaels?

As a Part Time Front End Service Team Member at Michaels, your key responsibilities will include delivering exceptional customer service, ensuring a speedy and friendly checkout experience, assisting customers in locating products, and promoting our Rewards program. You'll also handle tasks related to merchandising, stock organization, and maintaining store standards to ensure a well-presented shopping environment.