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Senior Pre-Sales Solutions Architect - job 1 of 2

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

This role can be based in the San Francisco Bay Area.

As an ideal candidate, you will have:

  • Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
  • Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
  • Experience designing with scalable and highly available distributed systems in the cloud and on-prem
  • Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
  • Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. 
  • Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
  • The ability to travel up to 25%
  • A Bachelor’s degree or equivalent work experience

You may also have:

  • Experience selling databases and/or deploying applications with any of the major cloud providers 
  • Experience with database programming and data models 
  • Experience in data engineering or AI/ML projects
  • Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
  • Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
  • A MongoDB Certification
  • A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

  • Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
  • Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
  • Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
  • Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
  • Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
  • Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
  • Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

  • Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
  • Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
  • Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

  • Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
  • Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

  • Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
  • Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

  • Effective Communication: Master presentations, demonstrations, and whiteboarding
  • Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

  • Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID #225106

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:
$91,000$178,000 USD

Average salary estimate

$134500 / YEARLY (est.)
min
max
$91000K
$178000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Pre-Sales Solutions Architect, MongoDB

Are you ready to step into the world of cutting-edge technology at MongoDB as a Senior Pre-Sales Solutions Architect? Based in San Francisco, you'll be essential in empowering innovators to leverage our powerful data platform, MongoDB Atlas, to transform and disrupt their industries. In this role, you’ll work collaboratively with our talented sales team and be the go-to expert for understanding customer needs and architectural challenges. Your primary responsibility will be to design and architect scalable systems, guiding clients through the complexities of modern applications. But it’s not all technical! You'll engage with clients, articulate the value of MongoDB, and ensure their success, from startups to industry giants. With an ideal background of 8-11 years in a customer-facing role and experience in pre-sales for enterprise software, your skills in modern scripting languages and knowledge of distributed systems will shine. You’ll also need to possess fantastic communication skills; it's crucial to convey intricate technical and business concepts effectively. Plus, you’ll get the opportunity to continually learn and grow with the MongoDB product suite while fostering strong relationships with our clients. If you’re passionate about technology and customer success, this role at MongoDB could be your next big career move!

Frequently Asked Questions (FAQs) for Senior Pre-Sales Solutions Architect Role at MongoDB
What are the key responsibilities of a Senior Pre-Sales Solutions Architect at MongoDB?

As a Senior Pre-Sales Solutions Architect at MongoDB, you’ll engage with customers to design and architect scalable and reliable systems, leveraging the MongoDB platform. You'll collaborate with sales to drive account success, aid in technical discovery, provide demos, and articulate the business value of our solutions. You'll also generate demand through self-driven initiatives and ensure customer satisfaction.

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What qualifications are required for the Senior Pre-Sales Solutions Architect position at MongoDB?

To qualify for the Senior Pre-Sales Solutions Architect role at MongoDB, candidates should have ideally 8-11 years of experience in a customer-facing position, including 5-7 years in pre-sales for enterprise software. Proficiency in modern scripting languages like Python and experience with distributed systems are also essential. Strong communication skills and the ability to strategize with sales teams are necessary, along with a Bachelor’s degree or equivalent work experience.

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How does the Senior Pre-Sales Solutions Architect contribute to customer success at MongoDB?

The Senior Pre-Sales Solutions Architect plays a crucial role in ensuring customer success at MongoDB by guiding customers through the design and architecture of their software systems. By providing technical insights and optimizations, you help clients harness the full potential of MongoDB’s services, ultimately enhancing their product offerings and driving their success.

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What technical skills are necessary for a Senior Pre-Sales Solutions Architect at MongoDB?

For the Senior Pre-Sales Solutions Architect position at MongoDB, candidates should have a strong understanding of modern scripting languages such as Python or Node.js, experience in programming languages like Java or C++, and familiarity with designing scalable systems in both cloud and on-prem environments. Experience with databases, data models, and a grasp of cloud provider services will also prove beneficial.

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What career growth opportunities exist for Senior Pre-Sales Solutions Architects at MongoDB?

MongoDB provides numerous career growth opportunities for Senior Pre-Sales Solutions Architects including personal development through ongoing training and mastering the MongoDB product suite. Engaging in cross-functional projects and collaborating with diverse teams can further enhance your skills and open paths for leadership roles within the organization.

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Common Interview Questions for Senior Pre-Sales Solutions Architect
How do you approach understanding a customer's needs in the pre-sales process?

In the pre-sales process, I prioritize building relationships with customers to understand their specific challenges and requirements. I ask insightful questions to uncover their pain points and goals, ensuring that I present MongoDB solutions that not only meet their technical needs but also align with their business objectives.

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Can you explain a time you successfully overcame a technical objection from a client?

Absolutely! During a recent client engagement, a customer expressed concerns about the scalability of our database solution. I addressed this by presenting detailed case studies of similar businesses successfully scaling with MongoDB, supported by data metrics that highlighted our platform's capabilities, ultimately alleviating their concerns and securing the deal.

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What experience do you have with cloud-based architectures?

I have extensive experience in designing and deploying cloud architectures, utilizing major providers like AWS and Azure. I've worked on projects that involved migrations and implementations of distributed systems, ensuring high availability and performance, which has equipped me with the knowledge to advise clients effectively on these technologies.

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How would you present complex technical information to non-technical stakeholders?

To present complex technical information to non-technical stakeholders, I aim to distill the information into relatable concepts using analogies and examples. I focus on the business value and real-world implications rather than technical jargon, ensuring clarity and engagement from all parties involved.

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What strategies do you use to prioritize multiple opportunities in your pipeline?

I prioritize opportunities based on strategic alignment, potential revenue impact, and urgency. I maintain a well-organized pipeline that includes a detailed assessment of each opportunity, helping me focus on those with the highest likelihood of conversion while ensuring that all prospects feel valued.

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How do you stay updated with industry trends and new technologies?

I actively engage with industry publications, attend webinars, and participate in technical conferences. I also maintain a network of industry peers with whom I exchange insights and trends, enabling me to stay informed about the latest developments that impact our solutions and strategy.

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Explain your experience with customer relationship management tools.

I have utilized various CRM tools such as Salesforce to manage customer interactions and track sales progress. This has helped me analyze customer data, streamline communications, and develop targeted strategies to nurture leads effectively throughout the sales cycle.

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What role does collaboration play in your pre-sales process?

Collaboration is vital in the pre-sales process. I work closely with sales, technical teams, and even marketing to align our strategies and deliver a cohesive message to clients. This teamwork helps ensure that we provide comprehensive solutions tailored to customer needs effectively.

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Can you describe a project where you successfully implemented MongoDB solutions?

In a recent project, I assisted a large retail client in migrating their existing database to MongoDB. Through thorough analysis and strategic planning, we implemented a robust solution that improved their data access times by 30%, showcasing the platform's scalability and performance benefits.

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What do you believe is the biggest challenge facing customers in adopting new technologies?

One of the biggest challenges customers face when adopting new technologies is the fear of disruption to their existing systems and processes. I focus on mitigating this by showcasing our proven methodologies, providing step-by-step support, and emphasizing the long-term benefits of transitioning to modern, scalable solutions.

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Medical Insurance
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Vision Insurance
Mental Health Resources
Learning & Development
Equity
Paid Holidays
Paid Time-Off
WFH Reimbursements
Child Care stipend
Maternity Leave
Paternity Leave

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.

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Full-time, hybrid
DATE POSTED
March 26, 2025

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