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UX Designer

About the Team


The Client Facing Systems team is responsible for building and maintaining the platforms and tools that directly support our clients’ experiences. We focus on delivering seamless, efficient, and user-friendly digital solutions that enable clients to interact with our services and products effortlessly. 
 
About the Role


As a UX Designer within the Client Facing Systems team, you will play a key role in shaping intuitive and engaging experiences that directly impact how our clients interact with our products and services. You will work closely with cross-functional teams—product managers and technical teams—to understand user needs, define user journeys, and translate complex requirements into clear and usable prototypes. 
 

Job Responsibilities 

  • Work with product managers and business owners to identify user requirements and map out user workflows across the various products; 

  • Create high-impact design based on research in the defined timeframe. 

  • Work with development engineers in order to support and validate the correct implementation of design and user experience; 

  • Maintain an up-to-date design and user experience guidelines across a family of externally facing applications for desktop, tablets and mobile devices. 

 
Specific User Experience Responsibilities include but are not limited to: 

  • Assisting in running research sessions. 

  • Write up research notes, perform competitor analysis. 

  • Takes direction from senior team member. 

  • Planning and executing smaller scale research projects, drawing on research from various areas of the business: analytics, client’s feedback, product manager. 

  • Good presentation skills and able to present to senior stakeholders and good stakeholder management skills 

 
Specific User Interface Responsibilities include but are not limited to: 

  • Executing design work consistent with design and brand standards, analytics insight, stakeholders’ feedback. 

  • Takes direction from a Senior team member and requires close guidance to deliver design work effectively. 

  • Delivers design work on programs of any size with minimal oversight. 

  • Effectively negotiates trade-offs with product management and development. 

 

Qualifications 

  • Methodologies - Experienced in research methods - usability testing, stakeholders interview, focus groups. Familiar with contextual studies - card sorting, A/B testing, user story mapping. 

  • Software - Familiar with Figma, Adobe XD, Illustrator, and Photoshop, PowerPoint, Word, Excel. 

  • Desired: Experience in Lean/Agile UX, familiar with any prototyping tool: Figma, Adobe XD, Invision, Axure, etc. 


 Requirements

  • Design - Sketching, concept creation and wire framing, producing sitemaps and user flows, creating clickable prototypes. Working with user research teams to plan usability testing sessions and delivers artifacts for testing. Using user insight, analytics, best practice, competitor analysis to inform design decisions. Shares work to get feedback and iterates their thinking with continual review. 

  • Design Specification - Delivers appropriate level of specification needed to ensure high quality development on time. Collaborates as appropriate on creating user stories to define development tasks. 

  • Best practice and design consistency - Researching and sharing industry trends, competitors, and comparable experiences. Driving and documenting design standards and patterns across channels and products. 

  • Planning - Plans own work executing against deadlines. Finds ways to maximize the efficiency in an agile process. 

  • Working in a team - Collaborating with visual designers, developers, product owners, marketing, and content managers to define product experience and champion the user. 

  • Basic Coding (a plus) – Proficiency with valid, cross-browser HTML & CSS. Experience with SASS or LESS. Experience with Bootstrap. 

  • Three years of industry experience designing/prototyping web applications; 

  • A portfolio demonstrating relevant experience in user-centric design; 

  • Bachelor's degree, preferably in a technical or design-related discipline; 

  • Excellent communication and writing skills. 

  

Morningstar’s hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We’ve found that we’re at our best when we’re purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you’ll have tools and resources to engage meaningfully with your global colleagues.

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Average salary estimate

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What You Should Know About UX Designer, Morningstar

Are you ready to make a real impact as a UX Designer for Sustainalytics SRL in Bucharest? As a valued member of the Client Facing Systems team, you'll have the incredible opportunity to design and enhance the platforms that directly support our clients' experiences. Your expertise will help create seamless and user-friendly solutions that enable our customers to interact with our services effortlessly. You'll collaborate with product managers and technical teams to dive deep into user needs, mapping out user journeys and transforming complex requirements into clear, engaging prototypes. Your responsibilities will include running research sessions, conducting competitor analyses, and drafting meticulous design specifications to ensure high-quality development and a fantastic user experience across desktop, tablet, and mobile platforms. If you’re skilled in tools like Figma and Adobe XD, bring along your three years of industry experience and a killer portfolio showcasing your user-centric designs. In our collaborative hybrid work environment, you’ll work alongside creative minds to push boundaries and set new standards in design. Join us in redefining client interactions and enjoy a flexible work setup that fits your lifestyle while you build fantastic user experiences together with a passionate team!

Frequently Asked Questions (FAQs) for UX Designer Role at Morningstar
What are the key responsibilities of a UX Designer at Sustainalytics SRL?

As a UX Designer at Sustainalytics SRL, your main responsibilities will include collaborating with product managers to identify user requirements, creating impactful designs based on research, executing usability testing, and maintaining design guidelines across various applications. You'll also be tasked with planning and managing smaller-scale research projects while closely working with development teams to ensure the correct implementation of your designs.

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What qualifications do you need to become a UX Designer at Sustainalytics SRL?

To qualify for the UX Designer position at Sustainalytics SRL, candidates should have a Bachelor's degree, preferably in a design or technical field, and a minimum of three years of experience in designing and prototyping web applications. Proficiency in design tools such as Figma, Adobe XD, and wireframing techniques, along with strong communication skills, are essential for success in this role.

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What tools does a UX Designer at Sustainalytics SRL use?

At Sustainalytics SRL, UX Designers commonly utilize tools like Figma, Adobe XD, Illustrator, and Photoshop to create prototypes and design beautiful user interfaces. Familiarity with research and prototyping tools such as InVision or Axure is also desired. Additionally, knowledge of basic coding with HTML, CSS, and frameworks like Bootstrap can be a plus in this role.

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How does the UX Designer collaborate with other teams at Sustainalytics SRL?

Collaboration is a key aspect of the UX Designer role at Sustainalytics SRL. You'll work closely with visual designers, developers, product owners, and stakeholders to champion user experiences. Engaging with cross-functional teams allows you to gather insights that inform your designs and ensures alignment throughout the project lifecycle, from conception to launch.

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What is the work environment like for a UX Designer at Sustainalytics SRL?

The work environment for a UX Designer at Sustainalytics SRL is hybrid, allowing team members to work remotely and in-person. This setup fosters collaboration and creative brainstorming sessions, with the expectation of being together in the office at least three days a week. You'll have the flexibility and resources to engage meaningfully with your colleagues, no matter your location.

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Common Interview Questions for UX Designer
Can you describe your design process as a UX Designer?

When answering this question, highlight your approach to research, user feedback, prototyping, and usability testing. Explain how you incorporate insights from these stages to iterate on designs and create user-centric solutions. Showcase a specific example from your past experience to illustrate your process effectively.

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How do you prioritize user needs in your designs?

To answer this question, discuss your methods for gathering user insights, feedback, and analytics. Explain how you balance user needs with business objectives and technical constraints. Providing an example of a time when you clearly defined user needs and translated them into actionable design requirements will strengthen your response.

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What techniques do you use for usability testing?

Be prepared to elaborate on your familiarity with various usability testing methods, such as A/B testing, user interviews, and scenario-based testing. Share how you've applied these techniques in past projects to gather user feedback, improve designs, and validate solutions effectively.

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Can you walk us through a challenging design project you worked on?

Use this question as an opportunity to highlight your problem-solving skills. Describe the project's challenges, your approach to overcome them, and the end results. Make sure to include how you collaborated with team members and incorporated feedback into your design.

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How do you handle feedback on your designs?

When addressing this question, illustrate your openness to constructive criticism and your process for incorporating feedback into your work. Reference specific examples where you adjusted your designs based on stakeholder input and how it improved the final product.

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What is your experience with design systems?

Discuss your familiarity with creating or working within design systems. Explain how design systems benefit consistency, efficiency, and scalability in projects. If possible, share an example of how you contributed to or utilized a design system in a previous role.

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How do you stay up-to-date with design trends?

Mention your commitment to professional development and how you actively seek out new design trends through blogs, podcasts, online courses, conferences, or design communities. Highlight how you apply these trends to improve your designs and keep your work fresh and relevant.

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What role does collaboration play in your design work?

Emphasize the importance of team collaboration in your design process. Discuss how you engage with cross-functional teams, actively seek input from stakeholders, and incorporate diverse perspectives to create well-rounded user experiences.

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What do you think is the most significant challenge facing UX Designers today?

Share your insights on current challenges, such as rapidly changing technology, user privacy concerns, or the need for accessibility. Discuss how you think UX Designers can address these challenges through innovative design thinking and empathetic user research.

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What makes a great user experience?

Provide your perspective on what constitutes a great user experience – focusing on elements like usability, accessibility, emotional satisfaction, and seamless interaction. Be sure to demonstrate your understanding of user-centric principles by discussing previous work that embodies these attributes.

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DATE POSTED
April 10, 2025

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