Director, Enterprise Resource Planning

As the Director of Enterprise Resource Planning at Mozilla, your primary responsibilities include overseeing the implementation, maintenance, and optimization of ERP systems. You will lead a team of ERP specialists, collaborate with various departments to understand their needs, establish a long-term ERP strategy, and ensure alignment with business goals. Your role will also involve sharing insights and progress with senior leadership and evaluating opportunities to improve our ERP systems.

To apply for the Director of Enterprise Resource Planning position at Mozilla, you should have at least 10 years of relevant experience in ERP systems implementation and operations, along with 3-5 years of leadership experience. Hands-on expertise in ERP applications such as Workday and Netsuite is essential, as well as a strong understanding of development tools and compliance requirements. Excellent communication skills and a strategic mindset are also critical for success in this role.

The Director of ERP at Mozilla plays a vital role in furthering our mission by optimizing business operations and ensuring that our resources are managed effectively. By implementing and refining ERP systems, you ensure that all departments function seamlessly, allowing us to focus on innovation and improving the web experience for users. Your strategic decisions will directly influence operational efficiency and contribute to creating a healthier, user-focused internet.

A typical day for the Director of Enterprise Resource Planning at Mozilla involves meetings with cross-functional teams to gather insights on their ERP needs, strategizing with your team to implement system upgrades, and analyzing data to measure the success of operational processes. You'll also spend time mentoring team members, collaborating with senior leadership, and ensuring smooth communication between IT and business units to drive our initiatives forward.

As the Director of Enterprise Resource Planning at Mozilla, you can expect a competitive salary package that includes generous performance-based bonuses, comprehensive medical, dental, and vision coverage, and retirement contributions with immediate vesting. You will also enjoy several wellness days, ongoing professional development opportunities, and a chance to be part of an organization deeply committed to diversity and making a positive impact on the web.

When answering this question, provide specific examples of ERP applications you've worked with, such as Workday or Netsuite. Discuss the roles you played in implementing or optimizing these systems and the impact of your contributions on your previous organizations. Highlight any challenges you faced and how you overcame them.

To effectively answer this question, share your leadership philosophy, emphasizing the importance of mentoring and collaboration. Discuss how you foster a positive team culture, encourage professional development, and manage performance while ensuring the team's objectives align with the company's goals.

When addressing this question, focus on your approach to gathering requirements from stakeholders across departments. Provide examples of how you've translated these needs into actionable ERP system enhancements, ensuring that they contribute to operational efficiency and business success.

In response to this question, choose a specific project that had measurable outcomes. Explain the goals, the steps you took, the challenges faced, and the results of the optimization, such as improved efficiency or reduced costs. This will showcase your project management skills and your ability to drive tangible improvements.

When answering this, describe your organizational skills and any tools or methodologies you use to manage tasks, such as agile or project management software. Emphasize your ability to delegate effectively and prioritize tasks based on their strategic importance.

Discuss your familiarity with data analytics tools and your experience using data to inform decision-making processes within ERP systems. Provide examples of how you've used data to improve operations, measure success, or influence strategic initiatives.

Your response should highlight your understanding of compliance standards relevant to ERP systems and the procedures you put in place to ensure they are met. Discuss your experience with implementing security measures and how you keep up to date with changing regulations.

Articulate your approach to communicating effectively with leadership, such as presenting data-driven insights and progress updates. Emphasize your ability to simplify complex information and provide clear recommendations to help guide their decision-making.

In answering this question, align your values and interests with Mozilla's mission. Discuss how you are passionate about contributing to a healthier internet and how your skills as a Director of ERP can effectively support this initiative. Showing a genuine interest in their work will make a strong impression.

To effectively address this question, highlight your awareness of trends such as AI integration, increased mobility, and automated workflows in ERP systems. Discuss how you envision these trends impacting business operations and how you would adapt to leverage these changes within your role.