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Digital Marketing Specialist

Hi! And thanks for stopping by! 

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB. 


About the Team

Our Unified marketing team is here to drive un-believe-able results for the business. They create demand in market for MYOB and engage AU & NZ businesses when it matters most to either acquire or retain them. They’re dedicated to delivering value for our customers by understanding their business pain points, and needs and ensuring we deliver them value at every stage of their journey.


About The Role

Our ideal candidate will understand and be able to execute against digital performance marketing initiatives to drive new & incremental acquisition to continue our growth across MYOB’s product offerings to the SME, Accountants & Partners categories. This role should have strong executionary and technical capabilities across Google/Meta/TikTok platforms. 


This individual will also strategically lead paid digital marketing activities across SEM, display, social and other paid opportunities for relevant business units/stakeholders focused on keeping the customer at the centre and using data to drive decisions. 


Knowledge, Experience & Expertise

-  Proven experience in creating and driving demand in a growth acquisition and performance marketing environment.

-  Strong and hands-on experience with paid search and paid social having created, managed and optimized campaigns.

-  Strong experience with creating, managing and measuring display and video campaigns & re-targeting.

-  Relevant experience with campaign management toolsets (Google Ads, Meta, Tik Tok, DV360...) and web analytics (Google Analytics 4).

-  Developing outcome driven acquisition strategies and operational plans to achieve subscription targets.

-  Planning and managing projects in a cross functional environment

-  Expert knowledge and experience relating to the management and development of online acquisition campaigns utilising relevant performance models – pay per click, cost per trial/acquisition etc.

-  Strong analytical skills to evaluate campaign performance and develop business cases to support new opportunities.

-  Experience working on end-to-end implementation and execution of project initiatives across multiple digital channels.


Our Culture & Benefits 

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.  

🎥 See what it's like to work at MYOB and what we're all about.


🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team! 

🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers 

🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment 

🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more! 

🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution 

🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more. 


We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.  


MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply!  Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB.  So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!

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What You Should Know About Digital Marketing Specialist, MYOB

Hey there! Thanks for checking us out! We’re MYOB, a business management platform that's all about helping businesses in Australia and New Zealand thrive! As a Digital Marketing Specialist here at MYOB, you’ll be part of an amazing Unified marketing team that’s dedicated to creating impactful demand and engaging with our customers when it matters most. Your mission? Drive fresh and incremental acquisition for our growing portfolio of products aimed at SMEs, accountants, and partners. You’ll dive into the world of digital performance marketing, leading paid initiatives across platforms like Google, Meta, and TikTok. Your expertise will shine as you craft and optimize campaigns that resonate with our audience. We’re looking for someone with hands-on experience in paid search and social, someone who can analyze data to inform strategies and project plans that hit our targets. Beyond just numbers, you’ll be able to understand and address customer needs at every stage of their journey. We believe that the best ideas come from diverse perspectives, so if you're someone who thrives in a dynamic and collaborative environment, MYOB is the perfect place to take your career to new heights!

Frequently Asked Questions (FAQs) for Digital Marketing Specialist Role at MYOB
What are the primary responsibilities of a Digital Marketing Specialist at MYOB?

As a Digital Marketing Specialist at MYOB, your key responsibilities include creating and leading paid digital marketing initiatives designed to acquire new customers and retain existing ones. This involves managing campaigns across various platforms like Google Ads, Meta, and TikTok while utilizing web analytics tools like Google Analytics 4 to analyze performance and optimize strategies for growth.

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What qualifications are needed to become a Digital Marketing Specialist at MYOB?

To excel as a Digital Marketing Specialist at MYOB, candidates should have proven experience in digital marketing, particularly in performance marketing environments. Familiarity with campaign management tools such as Google Ads and Meta, and strong analytical skills to assess campaign performance are crucial. Having a strong track record in managing paid search and social campaigns is also important.

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How does MYOB support the professional growth of a Digital Marketing Specialist?

At MYOB, we are committed to fostering a culture of continuous learning for our Digital Marketing Specialists. We provide access to in-house training, conferences, study assistance, and resources such as LinkedIn Learning to help team members stay updated on the latest marketing trends and expand their skill sets for career advancement.

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What type of environment does a Digital Marketing Specialist work in at MYOB?

The environment at MYOB is dynamic and collaborative. As a Digital Marketing Specialist, you will work within a unified marketing team that values diverse perspectives and encourages innovative thinking. Flexibility is important; team members often enjoy remote working options and have the freedom to design their work experiences with our Flexperience program.

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What is the company culture like for a Digital Marketing Specialist at MYOB?

MYOB's culture is centered around inclusivity, collaboration, and valuing each team member's contributions. As a Digital Marketing Specialist, you will be encouraged to bring your unique perspective and ideas to the table. We strive to create an inviting environment where your work truly matters, and where diverse voices contribute positively to our culture.

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Common Interview Questions for Digital Marketing Specialist
What strategies would you implement as a Digital Marketing Specialist to increase online acquisition?

An effective strategy for increasing online acquisition as a Digital Marketing Specialist would involve leveraging data analytics to identify target demographics, optimize campaigns across various platforms, and develop creative content that resonates with potential customers. Additionally, implementing A/B testing on campaigns can help refine messaging and improve engagement.

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How do you measure the success of digital marketing campaigns?

Measuring the success of digital marketing campaigns can involve analyzing key performance indicators (KPIs) such as conversion rates, click-through rates, and return on investment (ROI). Utilizing web analytics tools like Google Analytics 4 helps in tracking user behavior and determining the effectiveness of different marketing channels.

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Can you describe your experience with paid social and search campaigns?

In my previous roles, I managed multiple paid social and search campaigns. I created and optimized strategies based on performance metrics, tailored ad content to specific audience segments, and continuously adjusted bids to improve results. My focus was always on maximizing reach and achieving acquisition goals.

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What tools do you use for campaign management and analytics?

I regularly use tools like Google Ads, Meta Ads Manager, and DV360 for campaign management. For analytics, I rely on Google Analytics 4 and other web analytics tools to gather insights into user behavior and campaign performance, enabling data-driven decisions for future marketing strategies.

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How do you approach content creation for digital marketing?

My approach to content creation for digital marketing begins with understanding the target audience and their pain points. I then create tailored content that addresses these needs while aligning with campaign goals. Utilizing A/B testing helps refine messaging, ensuring the content is engaging and drives action.

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What role does customer data play in your digital marketing strategy?

Customer data plays a pivotal role in shaping my digital marketing strategies. It helps identify trends, segment audiences, and personalize marketing efforts. Insights gathered from data allow for more precise targeting and adjustment of campaigns to enhance the overall customer journey.

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How do you handle a campaign that isn’t performing as expected?

If a campaign isn't performing as expected, I first analyze the data to identify potential issues in targeting, messaging, or placement. Based on my findings, I adjust the campaign parameters, such as refining the ad copy, modifying the audience targeting, or reallocating the budget to more effective channels.

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Describe a successful digital marketing project you managed.

One successful digital marketing project I managed involved launching a comprehensive awareness campaign for a new product. By leveraging multi-channel marketing across Google and social platforms, coupled with targeted content, we exceeded our acquisition targets by 40%. This success was primarily driven by continuous optimization based on real-time analytics.

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How do you stay updated on digital marketing trends?

I stay updated on digital marketing trends through a combination of attending industry webinars, participating in networking events, and subscribing to leading marketing publications and blogs. Engaging with the marketing community on platforms like LinkedIn also helps me keep a pulse on emerging trends and innovations.

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What do you enjoy most about working in digital marketing?

What I enjoy most about working in digital marketing is the dynamic nature of the industry. It's exciting to be part of a field that constantly evolves, allowing me to utilize creativity and analytical skills while seeing measurable results from my campaigns. The opportunity to connect with diverse audiences is also incredibly rewarding.

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What do we do? We offer business management solutions. More than 50 of them, to be exact. Everything to help you with accounting, payroll, payments, retail point of sale, CRM and professional tax solutions - and more. We grow with you Once you st...

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March 22, 2025

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