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Sales Development Representative - Demand Generation Team

Hi! And thanks for stopping by! 

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB. 


About the Team

Sales is where it’s at. They’re the team that delivers. Every time. Their purpose is to solve the business problems and alleviate pain points of SME and Enterprise businesses. This is the frontline team that truly has an impact on our customers, daily. 


About the Role

We have an exciting role for a Sales Development Representative to generate qualified leads for Enterprise Division products. You'll join a team of hard working sellers in a hybrid working environment to implement best-in-practice sales methodologies and pipeline management processes to deliver quality leads revenue growth.



What you'll be focused on...
  • Utilising a multi channel approach of phone, email and social tools to connect with prospects
  • Research and customise your communication to targets accounts
  • Book in discovery meetings between the prospect and our Sales Associates
  • Maintain both quality and quantity of opportunities crafted
  • Practice good data hygiene so that our database is our single source of truth
  • Use your outstanding time management skills with the ability to define your own day to meet your metrics 


What we'd love to see from you...
  • At least 2 years of business-to-business call centre experience or outbound phone lead generation (essential)
  • Prior sales development, lead generation and / or sales experience in a technology environment selling SaaS solutions (essential)
  • Knowledge or use of ERP and CRM software (desirable)
  • Knowledge of MYOB, EXO Business and standard office software (desirable)
  • Motivation and ambition to develop yourself and build on your career ambitions
  • A high level of energy, motivation and have ambitions to grow your sales career
  • A willingness to be mentored and have a real passion for professional development 


The salary range of this role will be between $70,000-$75,000 AUD plus superannuation and commission.


Our Culture & Benefits 

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.  

🎥 See what it's like to work at MYOB and what we're all about.


🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team! 

🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers 

🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment 

🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more! 

🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution 

🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more. 


We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.  


MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply!  Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB.  So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!

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$70000K
$75000K

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What You Should Know About Sales Development Representative - Demand Generation Team, MYOB

Hi! And thanks for stopping by! We’re MYOB, a dynamic business management platform making waves across Australia and New Zealand! As the original startup, we’ve evolved from our roots in finance and accounting software to become so much more. Here at MYOB, we're on a mission to empower local businesses to Start, Survive, and Succeed by providing them with the essential tools they need—all in one place. We are seeking a passionate Sales Development Representative to join our Demand Generation Team in Melbourne to help generate qualified leads for our Enterprise Division products. You’ll collaborate with our dedicated sales professionals in a hybrid work environment, bringing your creativity and drive to the forefront as you implement industry-best sales methodologies. Your main focus will revolve around using phone, email, and social tools to reach out to prospective clients, customizing your outreach based on thorough research of target accounts. You’ll also be the key player in booking discovery meetings between prospects and our Sales Associates while ensuring the quality and quantity of leads align with our goals. If you have at least two years of B2B call centre or outbound lead generation experience, coupled with motivation and a passion for sales, we want to hear from you! Join us at MYOB and be part of a culture where your ideas are valued and make a real difference.

Frequently Asked Questions (FAQs) for Sales Development Representative - Demand Generation Team Role at MYOB
What are the responsibilities of a Sales Development Representative at MYOB?

As a Sales Development Representative at MYOB, your primary responsibilities include utilizing a multi-channel approach to engage with prospective clients, conducting thorough research on target accounts, booking discovery meetings with Sales Associates, and maintaining the quality and quantity of leads in our system. You'll also practice good data hygiene, ensuring our database remains a reliable source of truth.

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What qualifications do I need to be a Sales Development Representative at MYOB?

To qualify for the Sales Development Representative position at MYOB, candidates must have at least two years of experience in B2B call centre environments or outbound lead generation. Prior experience in sales development or selling SaaS solutions is essential. Knowledge of ERP and CRM software is beneficial, and a motivation for self-development is highly valued.

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What skills are important for a Sales Development Representative at MYOB?

Key skills for a Sales Development Representative at MYOB include excellent communication abilities, outstanding time management, research proficiency, and the capacity to customize outreach effectively. Being driven, energetic, and eager to learn and grow are also crucial to succeeding in this sales role in our tech environment.

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What kind of training and development can I expect as a Sales Development Representative at MYOB?

At MYOB, as a Sales Development Representative, you will have access to various training and development programs. You'll benefit from in-house training, conferences, and platforms like LinkedIn Learning. We foster an environment where leaders encourage continuous learning and professional development, ensuring you have the resources to excel in your role.

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What is the salary range for a Sales Development Representative at MYOB?

The salary range for the Sales Development Representative position at MYOB in Melbourne is between $70,000 and $75,000 AUD plus superannuation and commission. We pride ourselves on offering competitive compensation to drive motivation and success in your sales career.

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Common Interview Questions for Sales Development Representative - Demand Generation Team
How do you generate leads as a Sales Development Representative?

To effectively generate leads, it’s important to utilize a multi-channel approach, incorporating phone calls, emails, and social media. Personalizing outreach based on solid research about the prospect is key. Highlight your experience in connecting with prospects, customizing your messaging, and following up consistently.

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Can you describe your experience with CRM software?

Discuss your familiarity with CRM software by providing examples of how you’ve used it in your previous roles. Explain how maintaining data accuracy and using CRM tools helped you track your leads and overall sales process effectively.

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What techniques do you use for effective time management?

Share specific time management techniques you employ, such as prioritizing tasks, setting daily goals, and utilizing tools or apps that help you stay organized. Emphasize the importance of knowing when to shift focus based on metrics and goals.

Join Rise to see the full answer
How do you handle rejection in sales?

When faced with rejection, it is helpful to maintain a positive mindset. Discuss strategies such as learning from the experience, analyzing feedback, and remaining persistent in your pursuit of new leads. Resilience is a vital trait in sales.

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What motivates you as a Sales Development Representative?

Speak to your intrinsic motivations, such as achieving targets, the thrill of closing deals, or the satisfaction of helping clients. Connecting your motivations to MYOB's mission or values can further demonstrate your alignment with the company culture.

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Why do you want to work for MYOB?

Express genuine interest in MYOB's mission and culture. Illustrate your understanding of what MAKES MYOB different and how their values resonate with your personal and professional beliefs. Highlight aspects such as their commitment to diversity and employee development.

Join Rise to see the full answer
How do you tailor your communications to different prospects?

Explain your research approach to understanding a prospect's business needs. Illustrate how you customize messages based on their industry, challenges they're facing, and potential solutions MYOB can offer. Show that personalization in outreach is crucial for building rapport.

Join Rise to see the full answer
What experience do you have in B2B sales or lead generation?

Discuss your relevant experience in B2B sales or lead generation, focusing on specific metrics or achievements that demonstrate your success. Sharing stories about overcoming challenges and the strategies that worked can be impactful.

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How do you ensure the quality of leads generated?

Talk about the importance of conducting thorough research and maintaining a systematic approach to lead generation. Emphasize practices such as data hygiene, qualification processes, and continuous evaluation of lead quality.

Join Rise to see the full answer
What strategies have you found effective for booking meetings with prospects?

Describe systematic outreach strategies that have worked for you, such as creating compelling email sequences, leveraging social media, or warm introductions. Mention the importance of persistence and tailoring your approach to each prospect’s preferences.

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What do we do? We offer business management solutions. More than 50 of them, to be exact. Everything to help you with accounting, payroll, payments, retail point of sale, CRM and professional tax solutions - and more. We grow with you Once you st...

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Full-time, hybrid
DATE POSTED
March 7, 2025

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