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WIC Educator

Company Description

At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to health and wellness services.

Mission:  To provide accessible holistic patient centered care, to empower our community to achieve the highest quality health and well-being.

Vision: Healthy People in Healthy Communities.

NATIVE HEALTH Benefits and Perks Include:

  • Medical, Vision, and Dental Insurance
  • Retirement Benefits - Up to 5% Matching Contribution
  • Paid Time Off/Sick Leave
  • Paid Holidays (12)
  • Tuition Reimbursement and Educational Leave
  • Employee Recognition Program

Starting Hourly Pay: $18.42

Job Description

The WIC Educator provides services to applicants and clients of the NATIVE HEALTH Special Supplemental Nutrition Program for Women, Infants and Children (WIC). The position is responsible for determining program eligibility, nutrition assessment, and nutrition education. This position functions in a busy clinic setting and coordinates with internal and external health care and social service providers.

RESPONSIBILITIES AND DUTIES:

 

  1. Assesses each client’s nutrition status, assigns the appropriate nutrition risks, and provides nutrition education that addresses the client’s needs using a participant-centered method.
  2. Takes height, weight and hemoglobin measures as needed and records information correctly.
  3. Assesses growth or weight gain during pregnancy accurately and explains to client so it is understandable.
  4. Identifies the need for individual care plans and develops goals and ways to meet goals with clients using a participant-centered approach.
  5. Documents assessment information, food package assignment, referrals, follow-up on referrals, nutrition counseling and other information for each client.
  6. Assigns appropriate food packages and ensures correct documentation when issuing foods and special formulas.
  7. Assesses breastfeeding status, provides education on basic breastfeeding problems within the scope of practice, and promotes and supports breastfeeding as the norm for infant feeding.
  8. Assesses all postpartum clients’ needs for a breast pump, issues breast pumps according to policy, provides education on how to use the breast pump and how to store breastmilk, and follows-up with clients after issuance.
  9. Refers clients to breastfeeding lead, RD, IBCLC or designated breastfeeding expert in the area when an identified breastfeeding problem is beyond scope of practice.
  10. Completes vendor site reviews and documents client vendor complaints according to ITCA policies and procedures.
  11. Provides WIC nutrition classes and food preparation demonstrations to clients.
  12. Performs functions of a certifier.
  13. Maintains current knowledge on nutrition and breastfeeding by attending classes, conferences, workshops, and seminars.
  14. Maintains confidentiality of client and vendor information.
  15. Refers high-risk clients to Registered Dietitian and all clients to applicable health and social services and follows-up on referrals.
  16. Attends civil rights training annually.
  17. Completes assignments and submit reports, logs, and inventory to the WIC Supervisor in a timely manner.
  18. Performs other work-related duties as assigned.

Qualifications

QUALIFICATIONS/EXPERIENCE/REQUIREMENTS:

  1. High school diploma and completes the Inter-Tribal Council of Arizona (ITCA) competency-based training program on performing the duties of a WIC Educator within 60 days of hire and college courses paid by ITCA with passing grades at Central Arizona College Dietetic Education Program within 18 months of hire. Preferred: Dietetic Technician Registered or associate degree in Nutrition and successfully completes the ITCA competency-based training program; or Nutritionist (Master’s or Bachelor’s degree in Nutritional Sciences, Community Nutrition, Clinical Nutrition, Dietetics, Public Health Nutrition or Home Economics with emphasis in Nutrition), Registered Dietitian, Registered Nurse and successfully completes the ITCA competency-based training program within 60 days of hire.
  2. Physical: Lifting and carrying up to 30 lbs.; bending, twisting, reaching, climbing, kneeling, walking, standing, and sitting for long periods of time; Prolonged periods of computer use, writing, and use of other tools necessary to perform duties and complete assignments; Ascending and descending stairs; Talking, hearing, seeing, listening and ability to understand; Repetitive use of hands, fingers, arms and eyes. 
  3. Hours of Work: Vary and are dependent on business needs, requirements, workflow, and assignments. Weekend hours may be required.
  4. Job Location: Work will be performed at NATIVE HEALTH clinics in the Greater Phoenix area.
  5. Must possess a valid and unrestricted Arizona driver’s license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver’s license during employment. Must be insurable under NATIVE HEALTH’s liability auto policy.
  6. Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
  7. Must pass substance abuse testing upon employment and submit to random testing during employment.
  8. Must provide an updated immunization (IZ) record at the time of employment.
  9. Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
  10. Must obtain BLS certification within (90) calendar days of employment and maintain certification during employment.

KNOWLEDGE, SKILLS, AND ABILITIES:

 

  1. Knowledge of nutrition during pregnancy, infancy, and early childhood.
  2. Knowledge of the authorized WIC foods and food packages. Proficiency in nutrition assessment and counseling skills.
  3. Knowledge of WIC and other federal nutrition programs and American Indian/Alaskan Native tribal governments.
  4. Knowledge of health and social services programs in the community.
  5. Knowledge of cultural values and beliefs of the population that affect nutrition status.
  6. Knowledge of common infant formulas and their use.
  7. Knowledge of common health conditions and nutrition implications.
  8. Knowledge of WIC certification and eligibility requirements.
  9. Knowledge and skill in breastfeeding promotion, identification of problems, counseling of mothers and support of mothers.
  10. Excellent organizational and time management skills.
  11. Excellent oral, written, and interpersonal skills.
  12. High proficiency and skill in Microsoft Word, Excel, PowerPoint, Outlook, Explorer, and ability to learn other software applications as needed.
  13. Willingness to work independently and as part of a team.
  14. Ability to use Participant-Centered Services Skills such as rapport building, affirmations, open-ended questions, reflections and summarizing in counseling and tools provided.
  15. Ability to adapt to new situations, policies, and procedures.
  16. Ability to understand, interpret and explain read growth grids and weight gain grids.
  17. Strong ability to speak clearly, concisely, and effectively one-on-one and in groups.
  18. Ability to work in a fast-paced, stressful environment. Demonstrated ability to develop goals and ways to meet goals with clients.
  19. Ability to conduct effective group discussions and classes.
  20. Ability to pay close attention to detail and maintain comprehensive records.
  21. Demonstrated ability to critically think.

Additional Information

Native Health is an EEOC, Employment-At-Will, and Native American Preference employer.  A Drug Free and Commercial Smoke-Free work environment.

Average salary estimate

$38349 / YEARLY (est.)
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$38349K

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What You Should Know About WIC Educator, NATIVE HEALTH

Join the dedicated team at NATIVE HEALTH as a WIC Educator, where you'll play a vital role in promoting health and wellness for urban American Indians, Alaska Natives, and others facing barriers to care. In this dynamic position, you’ll be empowered to provide innovative nutrition assessments, education, and support to women, infants, and children in a bustling clinic environment located at 777 W Southern Ave, Mesa, AZ. Your tasks will include assessing clients' nutrition status, providing tailored nutrition education, and coordinating care with various health and social service providers. You'll be an advocate for healthy practices, assisting families in navigating their unique nutritional needs and supporting breastfeeding among new mothers. After undergoing a comprehensive training program, your responsibilities may range from documenting client information to leading engaging nutrition classes and food demonstrations. At NATIVE HEALTH, we value your professional growth and are committed to providing you with the tools you need to succeed, including various benefits such as medical insurance, retirement contributions, and paid time off. If you're passionate about nutrition, strong in interpersonal skills, and ready to take on challenges with a smile, this could be the perfect fit for you. Come make a difference and join a mission-driven organization focused on achieving healthy communities!

Frequently Asked Questions (FAQs) for WIC Educator Role at NATIVE HEALTH
What are the responsibilities of a WIC Educator at NATIVE HEALTH?

As a WIC Educator at NATIVE HEALTH, you'll be responsible for conducting nutrition assessments, determining program eligibility, and providing individualized nutrition education. Your duties will also include documenting client information, assessing breastfeeding practices, creating tailored care plans, and collaborating with health and social service providers to ensure clients receive comprehensive support.

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What qualifications do I need to become a WIC Educator at NATIVE HEALTH?

To qualify for the WIC Educator position at NATIVE HEALTH, you need at least a high school diploma and must complete the Inter-Tribal Council of Arizona competency-based training program within 60 days of hire. Preferred qualifications include an associate degree in Nutrition or Dietetics or being a Registered Dietitian. Additional skills like good organizational abilities and effective communication are also highly valued.

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How does NATIVE HEALTH support professional development for WIC Educators?

NATIVE HEALTH is committed to the continuous professional development of its WIC Educators by offering tuition reimbursement for relevant college courses, opportunities to attend workshops and seminars, and providing access to updates in nutritional science and practices to ensure ongoing learning and skill enhancement.

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What does the work environment look like for a WIC Educator at NATIVE HEALTH?

Working as a WIC Educator at NATIVE HEALTH involves a collaborative and bustling clinic setting. The role entails interacting closely with clients and fellow health professionals, making no two days the same. Flexibility is essential, as your hours and duties can vary based on clinic needs and client schedules.

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Are there any physical requirements for the WIC Educator role at NATIVE HEALTH?

Yes, the WIC Educator position at NATIVE HEALTH does have some physical requirements. This role may involve lifting and carrying up to 30 lbs, as well as activities like bending, kneeling, and prolonged periods of standing or sitting. Additionally, competency in using computer systems for documentation is necessary.

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Common Interview Questions for WIC Educator
Can you describe your experience with nutrition assessments as a WIC Educator?

Discuss your relevant experiences in conducting nutrition assessments, including the methods and tools you used, and how you calibrated your approach based on diverse client needs. Highlight any successes you've had in achieving positive outcomes for families through tailored nutrition education.

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How would you handle a situation where a client is resistant to following dietary recommendations?

Explain that it's important to approach the situation with empathy and active listening. Share techniques you might use to understand the client’s perspective and work collaboratively on setting achievable nutrition goals that respect their preferences and circumstances.

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What strategies do you use to promote breastfeeding among new mothers?

Articulate your knowledge of breastfeeding guidelines and share specific strategies you have implemented or plan to implement, such as providing resources, education on breastfeeding techniques, and offering support through follow-up consultations and peer support groups.

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Discuss a time you collaborated with other health care providers as a WIC Educator.

Provide a specific example of a successful collaboration with healthcare or social service providers. Focus on your role in the interdisciplinary team, how you communicated client needs, and the positive impact it had on the client’s health outcomes.

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How do you stay updated on changes in nutrition guidelines and WIC programs?

Share your commitment to lifelong learning, highlighting resources you utilize such as professional journals, webinars, workshops, and conferences. Discuss any relevant courses or seminars you've attended recently to stay informed about best practices in nutrition and health.

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What are your key strategies for engaging clients in group nutrition classes?

Discuss your approach to interactive learning methods that foster client participation, such as using real-life scenarios, engaging activities, or food demonstrations. Emphasize the importance of creating a comfortable environment that encourages questions and discussion.

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Can you explain how you document client information and reporting requirements?

Detail your process for accurate and timely documentation, explaining the systems you've used for keeping track of client assessments and follow-ups. Highlight your understanding of privacy requirements and the importance of maintaining confidentiality.

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What makes you a great fit for the WIC Educator position at NATIVE HEALTH?

This is your chance to align your personal values with NATIVE HEALTH’s mission. Discuss your passion for community health and nutrition, coupled with your educational background and practical experiences that have prepared you for this rewarding role in supporting underserved populations.

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How do you assess and address the unique nutritional needs of your clients?

Explain your participant-centered approach, emphasizing how you assess each client individually considering cultural, economic, and personal factors. Share examples of developing customized care plans and adjusting them based on client feedback and progress.

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Describe how you handle stress in a fast-paced clinic environment.

Illustrate your techniques for managing stress, such as prioritizing tasks, effective time management, and practicing self-care strategies. Mention the importance of teamwork and communication in creating a supportive work atmosphere to cope with busy periods.

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Native American Health Center, Inc. operates as a non-profit organization. The Organization provides community health care and prevention, primary medical and dental care, family guidance, counseling, women's care, infants and children's health, g...

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Full-time, on-site
DATE POSTED
January 1, 2025

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