Software Product Owner

As a Software Product Owner at NCR VOYIX, your primary responsibilities will include serving as the voice of both internal and external clients, collaborating with stakeholders on product roadmaps, and defining and prioritizing backlog items. You’ll be responsible for ensuring that products align with customer needs and meet high-quality standards, while also resolving product-related challenges swiftly. Engaging with stakeholders throughout various development phases will be essential, as will your ability to utilize data for informed decision-making.

To qualify for the Software Product Owner position at NCR VOYIX, candidates typically need experience in product management with a proven track record of delivering successful products. Familiarity with Agile methodologies is a must, as well as excellent interpersonal and communication skills. Skills in strategic thinking, time management, and proficiency in the Atlassian stack, including Jira and Jira Align, will be highly beneficial. Additionally, understanding the financial services payments industry can set candidates apart in this role.

NCR VOYIX is committed to supporting the professional development of its employees, including Software Product Owners, through internal training programs and access to resources that promote continuous learning. The company fosters a culture of collaboration and innovation, which enables team members to grow their skill sets and advance their careers while actively contributing to the success of the organization. Engaging in industry trends, attending workshops, and taking part in mentoring initiatives can further aid in your professional growth.

At NCR VOYIX, the company culture is inclusive, innovative, and focused on collaboration. Employees are encouraged to contribute diverse perspectives and work together towards common objectives. As a Software Product Owner, you'll find a supportive environment that values your insights and expertise, allowing you to take ownership of your projects in a fulfilling way. The organization prides itself on promoting a sense of belonging and encouraging individual growth while delivering exceptional consumer experiences.

A Software Product Owner at NCR VOYIX should have a basic understanding of technologies used in product development, particularly within the SaaS business model. Familiarity with Azure or GCP Public Cloud Technologies is advantageous, as is competence in Agile frameworks like Scrum and Kanban. Additionally, proficiency with the Atlassian tools, including Jira and Jira Align, will be critical for managing the product lifecycle effectively.

When discussing your experience with Agile methodologies, emphasize specific projects where you implemented Agile practices successfully. Mention any roles you held, the Agile frameworks you employed, and how your approach led to effective product delivery. Highlight examples of iterative cycles you facilitated and how they enhanced collaboration and product quality.

To answer this question, outline your process for product feature prioritization. Discuss using customer feedback, data analysis, and strategic alignment to inform your decisions. You might mention employing frameworks such as MoSCoW or prioritization matrices to balance stakeholder interests and business needs while delivering the highest value features first.

Provide a specific example of a challenge you faced as a Software Product Owner. Describe the context, actions you took to address the issue, and the outcome. Focus on how you utilized data-driven insights, stakeholder collaboration, and project management skills to ensure the product remained on track and met user expectations.

When asked this, share strategies you’ve found effective for stakeholder engagement. Discuss regular communication, obtaining feedback through surveys or meetings, and leveraging visual tools like roadmaps to foster collaboration. Emphasize the importance of building relationships to ensure alignment on project goals and generating buy-in for product decisions.

Demonstrate your problem-solving skills by outlining your approach to resolving conflicts. Explain how you would facilitate discussions to understand each stakeholder’s perspective, use data to guide priority decisions, and, if necessary, negotiate compromises that align with overall business objectives while keeping the user experience at the forefront.

Discuss various methods for conducting market research, such as competitor analysis, user interviews, and surveys. Highlight how these methods can uncover industry trends, consumer needs, and pain points that inform product decisions. Illustrate your ability to analyze this data to create actionable insights for your product roadmap.

In your answer, mention key performance indicators (KPIs) that you track as a Software Product Owner, such as user adoption rates, customer satisfaction scores, and revenue metrics. Explain how you collect and analyze data post-launch and use this information to make informed decisions for future iterations of the product.

Emphasize the critical nature of communication in your role. Discuss how you ensure clear and concise communication with both your team and stakeholders. Illustrate the importance of regular updates, transparent reporting, and active listening to build trust and collaborate effectively throughout the product development lifecycle.

Explain your commitment to staying informed about industry trends by discussing subscriptions to relevant publications, participation in professional networks, attending conferences, and following market leaders on social media. This reflects your proactive approach to understanding the landscape and your ability to leverage new insights for product development.

In answering this question, reflect on your admiration for NCR VOYIX’s commitment to innovation and its leadership in digital commerce solutions. Combine this with a genuine passion for driving customer success and improving consumer experiences. Highlight how your skills and cultural alignment position you to contribute positively to NCR VOYIX’s mission.