Electronic Resources & Assessment Librarian

About North Park

Founded in 1891, North Park University is a Christian university affiliated with the Evangelical Covenant Church of over 3,200 students from around the country and the world.

North Park University is located in the Albany Park neighborhood of Chicago, one of the most ethnically diverse zip codes in the United States. It is nine miles from downtown Chicago. The North Park campus has often been referred to as an oasis in the heart of the city – a place where students from urban, rural, and suburban backgrounds alike can call home. And all of this within the major metropolitan backdrop of Chicago: one of the world’s largest and most diversified economies, renowned for its museums and music, and voted best large city in the U.S. for four years in a row by Condé Nast Traveler.

Mission

The mission of North Park University is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology.

Vision

Building on our core institutional identity—Christian, city-centered, intercultural—our vision is to create a university of uncommon character and enduring excellence, where faith, learning, and service meet.

Position Summary
The Electronic Resources & Assessment Librarian provides strategic oversight and technical support for mission critical library resources and platforms. Key responsibilities include overseeing the library’s subscription budget, maintain an electronic resources portfolio that supports the curriculum of North Park, providing technical support to library patrons, and improving the user experience of the library’s website and discovery system. This works with the Library Director to implement an assessment strategy that provides timely access to key metrics on the library’s effectiveness across all departments.

Duties and Responsibilities

• Manage the library’s databases, e-books, e-journals, streaming media, and other web-based content by configuring and assessing trials, activating, customizing, and renewing/canceling, all the above.
• Oversee the library’s subscription budget line to ensure the money is spent strategically to support the full range of NPU programs
• Troubleshoot and resolve electronic resource access issues in a timely manner
• Monitor compliance of all library licenses and contracts for digital information
• Administer the various parts of the library’s digital infrastructure including the integrated library system, the resource sharing systems, and the patron authentication system
• Run statistical reports for the library and analyzes data for digital collections
• Work with University Marketing and Communications to develop and support the library’s web presence and ensure all external resources successfully integrate with it
• Proactively seek to improve the user experience of library patrons using library platforms
• Manage the library’s assessment and ticketing systems to ensure patrons receive responses in a timely manner, transaction and teaching data are collected properly, and library administrators have access to performance dashboards
• Participate in the library’s efforts to provide effective reference services to students, faculty, and staff at their point of need
• Assist with non-digital collection projects including cataloging, weeding, and inventory projects
• Performs other duties as assigned

• An MLIS degree or equivalent from an ALA-accredited school.
• Personal commitment to North Park’s mission of Christian higher education.
• Ability to master evolving computer systems and improve workflows.
• Experience working with diverse university students; academic library experience preferred.
• Strong interpersonal and communication skills.
• Ability to work independently with attention to detail and manage multiple tasks.
• Excellent writing and editing skills

Desired

• Experience managing electronic resources in an academic library
• Experience with website design and development
• Experience with budget management

• Medical Insurance
• Dental Insurance
• Prescription Plan
• Flexible Spending Account
• Commuter Benefit
• Life Insurance
• Disability Insurance
• Retirement Plan
• Tuition Remission
• Helwig Recreation Center