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Laboratory Specimen Services Coordinator - job 1 of 2

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

  • Maintains responsibility for the effective coordination of Laboratory operations. Evaluates daily activities and makes operational changes necessary to improve service levels.
  • Prepares departmental policies and procedures and updates on a regular basis. Ensures annual review and documentation by Laboratory Medical Director.
  • Develops, implements, and analyzes workflow to maximize productivity and ensure proper techniques and procedures are being followed.
  • Maintains responsibility for creating and posting work schedule for staff and ensuring proper staff coverage. Verifies time and attendance in hospital system.
  • Identifies problematic processes and provides resolution to ensure that no adverse patient outcome occurs.
  • Develops departmental goals and objectives and polices and procedures, in concert with the Manager and Director, which meet the service needs of the department and the organization.
  • Coordinates Materials Management activities to ensure adequate inventories, identifies cost reduction strategies and evaluates and implements new products and systems. Coordinates implementation of new systems with other laboratory sites when applicable.
  • Participates on hospital committees that address operational issues.
  • Supports research studies and clinical trials in conjunction with participating physicians. May develop or assist with developing agreements, procedures, billing and reporting processes to ensure proper implementation of protocols.
  • Creates contract accounts as required. Performs bill resolution and admissions paperwork resolution.
  • Qualifications

    KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

  • B.S. degree in Medical Technology or Chemical, Physical, or Biological science, plus one (1) year experience as a phlebotomist in a hospital based clinical laboratory, OR
  • B.S. or B.A. degree in Education, Business Administration, or other health related specialty, plus two (2) years’ experience as a phlebotomist in a hospital based clinical laboratory, OR

     

    Two (2) year Associate Degree in a health related specialty or Business Administration, plus three (3) years of experience as a phlebotomist in a hospital based clinical laboratory, OR

     

    Four (4) years of experience as a phlebotomist and laboratory data clerk in a hospital based clinical laboratory.

     

          2. Three (3) years of hospital based phlebotomy supervisory experience.

    KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED

  • Possess excellent verbal and written communication, mathematical, and analytical skills.
  • Demonstrate knowledge of information systems, software applications and telecommunication systems.
  • Demonstrate the ability to make decisions, solve problems, and promote laboratory services and organization to physicians and general public.
  • Work Hours:

    6a-2:30p

    Weekend Requirements:

    No

    On-Call Requirements:

    No

    Average salary estimate

    $60000 / YEARLY (est.)
    min
    max
    $50000K
    $70000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Laboratory Specimen Services Coordinator, Northside Hospital Inc.

    Are you ready to step into a crucial role at Northside Hospital as a Laboratory Specimen Services Coordinator? At Northside, we pride ourselves on offering an innovative and caring environment, where your contributions directly enhance the quality of healthcare delivery in Atlanta and beyond. In this exciting position, you'll be the linchpin in ensuring seamless laboratory operations, meaning you’ll be evaluating daily activities and implementing operational changes to continually improve service levels. You will prepare and update departmental policies, ensuring that processes run smoothly for the benefit of both the staff and the patients we serve. Your expertise in developing, implementing, and analyzing workflow will be critical as you identify opportunities to maximize productivity and uphold the highest standards of service and precision. With an emphasis on collaboration, you will work closely with the Manager and Director to set departmental goals and policies. You will also play an essential role in managing staff schedules, verifying time and attendance, and resolving any problematic processes. Plus, your involvement will extend to supporting clinical trials and research studies, further emphasizing Northside’s commitment to excellence in healthcare. If you possess a B.S. in Medical Technology or a related field, alongside supervisory experience in phlebotomy, and are ready to make a meaningful impact, then consider joining us in Cumming at Northside Hospital. This is more than just a job; it's a chance to elevate your career while helping patients receive the best care possible.

    Frequently Asked Questions (FAQs) for Laboratory Specimen Services Coordinator Role at Northside Hospital Inc.
    What are the primary responsibilities of a Laboratory Specimen Services Coordinator at Northside Hospital?

    As a Laboratory Specimen Services Coordinator at Northside Hospital, your primary responsibilities include coordinating laboratory operations, evaluating daily activities, and making improvements to service levels. You'll also prepare departmental policies, manage staff schedules, and develop workflow processes to enhance productivity in the lab.

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    What qualifications are required for the Laboratory Specimen Services Coordinator position at Northside Hospital?

    To qualify for the Laboratory Specimen Services Coordinator role at Northside Hospital, candidates should hold a B.S. degree in Medical Technology or a related field, along with experience as a phlebotomist in a hospital-based clinical laboratory. Supervisory experience in phlebotomy is also required, along with excellent communication and analytical skills.

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    How does the Laboratory Specimen Services Coordinator contribute to patient care at Northside Hospital?

    The Laboratory Specimen Services Coordinator significantly contributes to patient care at Northside Hospital by ensuring accurate and timely laboratory results, which are vital for diagnoses and treatment plans. By improving laboratory processes and addressing problematic workflows, you help prevent adverse patient outcomes, facilitating better health results.

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    What types of systems or software will the Laboratory Specimen Services Coordinator use at Northside Hospital?

    In the role of a Laboratory Specimen Services Coordinator at Northside Hospital, you will utilize various information systems and software applications related to laboratory operations and information management, ensuring that all data is accurately recorded and accessible for decision-making and reporting.

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    What work hours and schedule can a Laboratory Specimen Services Coordinator expect at Northside Hospital?

    A Laboratory Specimen Services Coordinator at Northside Hospital typically works from 6 a.m. to 2:30 p.m., and there are no weekend or on-call requirements, providing a balanced work-life routine while contributing to essential healthcare services.

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    Common Interview Questions for Laboratory Specimen Services Coordinator
    What experience do you have in coordinating laboratory operations?

    When answering this question, you can highlight specific instances where you successfully managed lab operations, details about the processes you evaluated, and how your actions improved efficiency. Focus on quantifiable results, if possible.

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    Can you describe your experience with phlebotomy and laboratory procedures?

    In answering this, consider detailing the scope and depth of your phlebotomy experience, any certifications you hold, and your familiarity with laboratory protocols and regulations that ensure patient safety and care quality.

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    How do you handle conflicts or issues that arise within a team?

    Share an example of a conflict you encountered and how you resolved it through effective communication and decision-making skills. Emphasize your collaborative approach and commitment to maintaining a positive working environment.

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    What strategies do you use to improve workflow and productivity in a laboratory setting?

    Discuss specific methodologies or technologies you've employed to evaluate and enhance laboratory workflows, including any data analysis you performed to identify bottlenecks and streamline processes for maximum efficiency.

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    How do you ensure compliance with laboratory policies and regulations?

    Highlight your knowledge of relevant regulatory requirements and your proactive approach to keeping up with changes. Mention how you advocate for adherence to policies through staff training and regular audits.

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    What role does communication play in your position as a Laboratory Specimen Services Coordinator?

    Illustrate the importance of clear and effective communication in your role, both within the laboratory team and with other departments. Emphasize how it facilitates better collaboration, enhances service delivery, and ultimately impacts patient care positively.

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    Describe a situation where you had to implement a new system or technology in the laboratory.

    Provide an example that demonstrates your project management skills, including steps you took for planning, execution, and training. Emphasize the challenges you faced and how you overcame them while ensuring a smooth transition.

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    Can you explain how you prioritize your tasks during a busy day?

    Discuss your approach to time management, such as making use of digital tools or to-do lists, assessing urgency and importance, and being prepared to adapt to changing priorities in a fast-paced environment.

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    How do you support research studies and clinical trials as Coordinator?

    Detail your experience working with research protocols. Talk about how you ensure compliance through meticulous documentation and coordination with other healthcare professionals to facilitate research objectives effectively.

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    What motivates you to work in laboratory services coordination?

    Connect your personal passion for healthcare to your desire to make a difference through effective laboratory coordination. Share anecdotes that illustrate your enjoyment in supporting patient care and the healthcare team.

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    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    April 7, 2025

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