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Sr. Healthcare Operations Engineer

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Analyzes all aspects of hospital management and operations for potential improvement opportunities. Conducts moderate to complex operational or financial analysis in the areas of process improvement, productivity standards development, performance monitoring, and resource allocation and scheduling. This position requires a self-starter who has the ability to manage multiple priorities and to work independently on assigned projects and activities. The individual must demonstrate tact and diplomacy in situations of conflict and controversy and must have excellent communication and presentation skills.

 

PRIMARY DUTIES AND RESPONSIBILITIES 

  • Conducts moderate to complex process or operational improvement projects with little assistance as needed. Works with management, departmental and interdepartmental staff in identifying operational problems and inefficiencies, assists in the development and evaluation of alternatives and improvements, and assists in the establishment of implementation plans.
  • Develops and maintains productivity standards for hospital activities to be used in determining and evaluating staffing patterns, personnel utilization, and required costs. Recommends staffing levels and skill mix distribution based on developed standards and comparative information, as appropriate.  Review biweekly and monthly productivity reports within one day of processing for all assigned departments.
  • Reviews, analyzes, and processes assigned position control forms. Reviews departmental budget, productivity standards, and staffing.  Makes recommendations regarding the appropriateness of requests for additions or changes to staff.  Makes appropriate changes to productivity systems.
  • Assists in processing daily, biweekly, or monthly productivity as assigned. Collects all statistics as needed from internal and external sources.  Collects actual hours information from various data sources and loads into productivity system.  Prepares and distributes all assigned reports related to productivity.  Reviews productivity for accuracy and reasonableness.
  • Understands and maintains accuracy of all volumes sources including Charge Level, Manual, Surgery data, Radiology HCPCS, and Census data. Identifies opportunities to improve data sources as part of standards development, as appropriate.
  • Serves as a technical advisor and internal consultant to all hospital management and staff on the use of productivity management tools and techniques, analytical techniques, and statistical applications.
  • Ability to abstract data from productivity management systems in order to complete productivity management projects. Review data for accuracy and reasonableness before presenting to management.
  • Assists with the development of the annual staffing budget for all entities. Reviews budgets for assigned departments. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury-accident to Manager.
  •  

    Qualifications

    REQUIRED 

  • Bachelor's Degree in Industrial Engineering, Health Systems Engineering, Health Care Administration, Organizational Development, a health profession, or other related field.
  • Four (4) to six (6) years of experience in healthcare management engineering or operations improvement, healthcare consulting, or healthcare supervision.
  • Demonstrated knowledge of computers and microcomputer applications.
  • Proficient in the use and application of MS Office (Word, Excel, PowerPoint, Access).
  • Excellent written and verbal communication and presentation skills.
  • Experience in the development and management of complex project plans.
  • Experience in training/educating and supervising others.
  •  

    PREFERRED 

  • Master’s Degree in Industrial Engineering, Health Care Administration, Business Administration, or a health-related field.
  • Working knowledge of other microcomputer applications including:  Access database applications, HRMS, Solucient, and other financial systems.
  • Previous experience in team process development, facilitation, and education.
  • Work Hours:

    8A - 4:30P

    Weekend Requirements:

    No

    On-Call Requirements:

    No

    Average salary estimate

    $105000 / YEARLY (est.)
    min
    max
    $90000K
    $120000K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Sr. Healthcare Operations Engineer, Northside Hospital Inc.

    Northside Hospital is looking for a passionate and talented Sr. Healthcare Operations Engineer to join our dynamic team in Atlanta. In this role, you will play a critical part in analyzing various aspects of healthcare operations to identify improvement opportunities that enhance our service quality. As a self-starter who can navigate complex operational or financial analyses, you'll work on process improvement, staffing patterns, and performance monitoring. You'll collaborate closely with management and staff across departments, providing valuable insights to streamline operations and recommend changes based on productivity standards. If you thrive on tackling challenges with creativity and strong communication skills, this role will be perfect for you. You'll have the chance to develop and maintain productivity standards while also participating in budget evaluations and staffing recommendations. Your analytical capabilities will lead to a more efficient healthcare environment, ensuring we continue to provide exceptional care to our patients. So, if you're eager to make a significant impact in the healthcare industry and work with a team that shares your commitment to excellence, consider applying for the Sr. Healthcare Operations Engineer position at Northside Hospital today!

    Frequently Asked Questions (FAQs) for Sr. Healthcare Operations Engineer Role at Northside Hospital Inc.
    What are the key responsibilities of a Sr. Healthcare Operations Engineer at Northside Hospital?

    As a Sr. Healthcare Operations Engineer at Northside Hospital, you will oversee various operational improvement projects, analyze hospital management facets, and recommend enhancements to efficiency. You'll work collaboratively with management and teams to identify problems, develop evaluation strategies, and implement solutions for better resource allocation and staffing levels.

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    What qualifications are required for the Sr. Healthcare Operations Engineer position at Northside Hospital?

    To qualify for the Sr. Healthcare Operations Engineer position at Northside Hospital, candidates should hold a Bachelor's Degree in Industrial Engineering, Health Systems Engineering, or a similar field. Additionally, you should have four to six years of relevant experience in healthcare management or operations improvement, with proficiency in MS Office applications and strong communication skills being essential.

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    What experience is preferred for candidates applying for the Sr. Healthcare Operations Engineer role at Northside Hospital?

    The preferred qualifications for the Sr. Healthcare Operations Engineer role at Northside Hospital include a Master's Degree in a related field and a solid understanding of various microcomputer applications and financial systems. Experience in team processes and training others is also highly valued.

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    What is the work schedule for the Sr. Healthcare Operations Engineer at Northside Hospital?

    The work schedule for the Sr. Healthcare Operations Engineer position at Northside Hospital is from 8 AM to 4:30 PM, with no weekend or on-call requirements, making this role quite accommodating for work-life balance.

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    How does the Sr. Healthcare Operations Engineer impact patient care at Northside Hospital?

    The Sr. Healthcare Operations Engineer directly impacts patient care at Northside Hospital by identifying process inefficiencies and recommending improvements. By optimizing staffing patterns and resource allocation, you contribute to maintaining high-quality patient care and operational excellence.

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    Common Interview Questions for Sr. Healthcare Operations Engineer
    Can you explain your experience with operational improvement in a healthcare setting as it relates to the Sr. Healthcare Operations Engineer role?

    When answering this question, highlight specific projects where you drove operational improvements. Discuss methodologies you employed and the measurable outcomes achieved, emphasizing your experience in a healthcare context.

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    How do you prioritize multiple projects simultaneously as a Sr. Healthcare Operations Engineer?

    Discuss your techniques for prioritizing tasks, such as setting project milestones, using project management tools, and collaborating with stakeholders to align on priorities. Provide examples of past situations where you successfully managed competing deadlines.

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    What analytical tools are you proficient in and how have you used them in your previous roles?

    Mention specific analytical tools and software you are comfortable with, like MS Excel or Access. Share a case where these tools helped you analyze data or drive decisions in a healthcare environment.

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    Describe a challenging operational issue you faced in your previous role and how you resolved it.

    Choose a relevant example that showcases your problem-solving skills. Outline the steps you took to analyze the issue, the solutions you proposed, and the positive outcomes that resulted from your intervention.

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    What methods do you use to communicate complex data to non-technical stakeholders?

    Emphasize your ability to simplify complex information through visual aids, charts, or straightforward language. Providing an example of a successful presentation can demonstrate your communication prowess effectively.

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    How familiar are you with productivity management tools, and can you share your experience with them?

    Discuss the specific productivity management tools you've utilized and how they relate to healthcare operations. Provide examples of how you leveraged these tools to enhance efficiency or streamline processes in your previous positions.

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    What is your approach to developing and managing complex project plans?

    Outline your strategy for project management, including defining project scopes, setting timelines, and monitoring progress. Discuss tools or methodologies you use, such as Agile or Kanban, to ensure successful project execution.

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    How do you stay updated on the latest trends and technologies in healthcare operations?

    Share your strategies for professional development, such as attending conferences, webinars, or online courses. Mention specific resources or networks you engage with to keep your knowledge current in healthcare operations.

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    How do you approach conflict resolution within a team setting?

    Discuss your techniques for conflict resolution, such as active listening, empathy, and collaborative problem-solving. Providing an example of a time you successfully mediated a conflict can highlight your capabilities.

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    What are your long-term career goals as a Sr. Healthcare Operations Engineer?

    Identify career aspirations that align with the responsibilities of the Sr. Healthcare Operations Engineer position. Express your desire to grow within healthcare operations and contribute to impactful innovations in patient care delivery.

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    MATCH
    VIEW MATCH
    FUNDING
    DEPARTMENTS
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    No info
    HQ LOCATION
    No info
    EMPLOYMENT TYPE
    Full-time, on-site
    DATE POSTED
    March 29, 2025

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