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Patient Care Technician-Medical Surgical Oncology Full Time Nights image - Rise Careers
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Patient Care Technician-Medical Surgical Oncology Full Time Nights - job 2 of 2

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the supervision of an RN performs basic patient care activities.

Responsibilities:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

Qualifications

Required:

  • High School Diploma or equivalent
  • Nursing students who have completed one clinical rotation
  • Certified Nursing Assistant, Certified Medical Assistant, Emergency Medical Technician, or nursing school students  with one semester of clinical completed
  • CPR – Basic Life Support
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Phlebotomy experience
  • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$45000 / YEARLY (est.)
min
max
$35000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Technician-Medical Surgical Oncology Full Time Nights, Northwestern Memorial Healthcare

Join the dedicated team at Northwestern Medicine as a Patient Care Technician in Medical Surgical Oncology during full-time night shifts. This position embodies our commitment to delivering exceptional patient care and contributing to a positive workplace culture. As a Patient Care Technician, you'll perform essential activities under the supervision of a registered nurse, such as monitoring vital signs, assisting patients with personal care, and reporting any changes in their physical or emotional well-being. Your role will be pivotal in keeping our patient care environment clean and organized, reflecting our values and mission. You'll thrive in a dynamic, fast-paced environment, demonstrating flexibility and an ability to multi-task while managing the unit's workflow. With competitive benefits like tuition reimbursement, loan forgiveness, and a supportive team atmosphere, Northwestern Medicine is an excellent place to grow your career in healthcare. Are you ready to play a crucial role in enhancing the quality of patient care? If you're a certified nursing assistant or a nursing student who has completed a clinical rotation, we want to hear from you! At Northwestern Medicine, every interaction counts, and together, we can make a significant difference in the lives of our patients.

Frequently Asked Questions (FAQs) for Patient Care Technician-Medical Surgical Oncology Full Time Nights Role at Northwestern Memorial Healthcare
What are the responsibilities of a Patient Care Technician at Northwestern Medicine?

The Patient Care Technician at Northwestern Medicine plays an essential role in delivering comprehensive patient care. You will monitor vital signs, assist with personal care activities like bathing and grooming, and maintain an organized environment. You'll also serve as a liaison between patient care units and other departments, ensuring effective communication and support for patients and their families.

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What qualifications are required for the Patient Care Technician role at Northwestern Medicine?

To become a Patient Care Technician at Northwestern Medicine, applicants must possess a high school diploma or equivalent and have completed at least one clinical rotation in nursing school. Certifications such as Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Emergency Medical Technician (EMT) are preferred. Additionally, candidates should have CPR certification in Basic Life Support.

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What skills are important for a Patient Care Technician at Northwestern Medicine?

Successful Patient Care Technicians at Northwestern Medicine should exhibit strong organizational skills, an ability to multitask, and critical thinking skills. Flexibility and composure under pressure are essential, as the environment can be fast-paced and ever-changing. Effective communication is also key as you'll be interacting with patients, families, and healthcare staff regularly.

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How does Northwestern Medicine support its employees in the Patient Care Technician role?

Northwestern Medicine values its employees and offers a range of competitive benefits, including tuition reimbursement, loan forgiveness, and a 401(k) matching plan. These benefits are designed to support your professional growth and financial stability while enabling you to provide excellent patient care as a Patient Care Technician.

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What is the work environment like for Patient Care Technicians at Northwestern Medicine?

The work environment for Patient Care Technicians at Northwestern Medicine is both rewarding and challenging. You'll work closely with nursing staff and patients, ensuring high standards of care are met. Emphasizing a patient-first philosophy, the atmosphere encourages team collaboration while addressing the dynamic needs of patients in the Medical Surgical Oncology unit.

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Common Interview Questions for Patient Care Technician-Medical Surgical Oncology Full Time Nights
How do you prioritize tasks as a Patient Care Technician?

As a Patient Care Technician, it’s crucial to assess the urgency of patient needs and prioritize tasks accordingly. Highlight your ability to stay organized and adaptable, explaining how you use critical thinking to make decisions in a fast-paced environment.

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Can you describe a time when you provided excellent patient care?

Prepare examples that showcase your compassion and responsiveness. Discuss how your actions positively impacted a patient’s experience, reinforcing the importance of listening to patients and addressing their needs effectively.

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How do you handle stress in a busy healthcare environment?

Emphasize your ability to remain calm and collected. Describe strategies you employ, like taking brief breaks when possible, staying focused on the task at hand, and collaborating with team members to ensure efficient patient care.

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What is your experience with monitoring patient vital signs?

Discuss your training and experience with vital signs monitoring. If you have direct experience, share specific instances where you noticed changes in a patient’s condition and how you reported it to nursing staff.

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How do you approach communication with patients and their families?

Explain your commitment to clear and compassionate communication. Discuss the importance of providing updates, listening to concerns, and ensuring that families feel involved in the care process.

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What makes you a good fit for the Patient Care Technician position at Northwestern Medicine?

Reflect on how your values align with those of Northwestern Medicine, emphasizing your passion for patient care and your commitment to continuous learning and professional development in healthcare.

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Describe your experience working as part of a healthcare team.

Share specific examples highlighting your collaboration with nurses, physicians, and other healthcare professionals. Focus on how teamwork improved patient outcomes and fostered a positive work environment.

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What do you find most rewarding about being a Patient Care Technician?

Discuss the meaningful impact of contributing to patient recovery and well-being. Share personal anecdotes that illustrate your passion for helping others and the fulfillment you gain from the role.

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How do you keep patient confidentiality?

Emphasize your understanding of HIPAA regulations and the importance of maintaining patient privacy. Discuss practices you adhere to in your daily work to ensure confidentiality is respected.

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What would you do if you noticed a change in a patient's condition?

Detail the steps you would take, including assessing the situation, notifying the nursing staff immediately, and documenting your findings accurately. Stress the importance of prompt action and clear communication in such scenarios.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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DATE POSTED
March 21, 2025

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