Public Safety Officer-Public Safety Part Time Rotating

As a Public Safety Officer at Northwestern Medicine, your main responsibilities include patrolling hospital properties, monitoring for unauthorized individuals, responding to safety incidents, investigating complaints, and escorting visitors and staff as needed. You’ll also handle security reports and assist with maintaining order in the hospital environment.

To qualify for the Public Safety Officer position at Northwestern Medicine, you must have a high school diploma and be certified by the International Association for Health Care Security & Safety (IAHSS) after completing the 40-hour Basic Health Care Security Officer Course. Keeping your certification up to date is also crucial.

While prior healthcare security experience is preferred, it is not strictly required to apply for the Public Safety Officer role at Northwestern Medicine. However, demonstrating a solid understanding of civil laws and hospital policies is essential.

Northwestern Medicine offers a competitive benefits package for Public Safety Officers, including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits. These perks are designed to support your professional and personal growth as part of our healthcare team.

As a Public Safety Officer at Northwestern Medicine, you will work part-time with a rotating shift schedule. This typically includes 40 hours per pay period, along with alternating weekends and holidays to ensure comprehensive safety coverage within the hospital.

When faced with difficult situations, it's important to remain calm and professional. Listen to the concerns, assess the situation thoroughly, and involve appropriate staff if necessary. Be empathetic but firm, and always prioritize safety for everyone involved.

Of course! The investigation process involves gathering facts from witnesses, reviewing available CCTV footage, and documenting all findings in an incident report. It's crucial to follow hospital protocols while maintaining confidentiality and professionalism throughout the process.

Effective monitoring involves regular patrols and being alert to any unusual behavior. Utilizing communication tools and alarm systems allows officers to respond quickly to incidents. Building rapport with staff and visitors also enhances overall situational awareness.

To ensure orders are followed in high-stress situations, clear communication is key. Establishing a calm presence can help de-escalate situations, ensuring that directives are understood. Being assertive yet respectful helps maintain control and encourages compliance.

In situations requiring law enforcement engagement, I first assess the situation to determine if it's necessary to involve them. Once it's decided, I provide accurate information to the officers, ensuring they understand the context of the incident to facilitate their response.

In emergency situations, I quickly assess the scene and take lead if needed. Evacuation plans must be activated, and clear communication with staff and emergency services is essential. Prioritizing the safety of patients and visitors by directing them to exits or safe areas is crucial.

Staying updated involves attending ongoing training sessions, reviewing protocol manuals, and participating in department meetings to discuss any changes in regulations. Networking with other professionals in the field also helps gain insights into best practices and new developments.

A successful Public Safety Officer should possess strong communication skills, an ability to remain calm under pressure, and a commitment to professionalism. They should exhibit good judgment, empathy, and an understanding of the importance of patient-centered care in a healthcare setting.

Prioritizing tasks in a busy hospital environment requires effective time management. I would assess the urgency of each task, focusing first on safety-related issues, then delegating or scheduling less critical tasks accordingly to maintain order and ensure prompt resolution.

I want to work as a Public Safety Officer at Northwestern Medicine because I am passionate about creating a safe environment for patients and staff. I resonate with the organization's mission and values and believe this role allows me to contribute positively to healthcare while developing professionally.