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Director of Food & Beverage | Full-Time | Steven Tanger Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Director of Food & Beverage is responsible for overseeing the direction of the kitchen’s daily activities in accordance with OVG policies and objectives to ensure guest satisfaction, profitability and positive, productive and compliant work environment. The Director of Food & Beverage is solely responsible for the effective management and operation of the culinary team including event planning support, scheduling, food preparation and production, food cost control, compliance with food safety and sanitation policies, cleaning, kitchen safety, employee training and supervision. The Director of Food & Beverage must provide a high level of oversight, culinary proficiency and operational/personnel support to ensure the smooth running of all food outlets and events.

 

The Director of Food & Beverage is responsible for ensuring quality food and beverage is served to the guests. The Director of Food & beverage will assist the Executive Chef in preparing and cooking meats, soups and sauces and supervise all other aspects of the food and beverage operations. The Director of Food & Beverage is responsible for the training of all kitchen staff. The Director of Food & Beverage must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required.

 

This role pays an annual salary of $70,000-$75,000.

 

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

 

This position will remain open until June 27, 2025. 

 

 

 

Responsibilities

  • Responsible for coordinating and supervising the work of kitchen staff to include creating a positive work environment for all staff members
  • Displays knowledge of culinary preparation skills and teaches others proper preparation and food presentation
  • Manages the control of food and labor costs through proper scheduling and purchasing
  • Conducts regular inspections to assure cleanliness and maintenance meet company standards
  • Oversees and manages monthly inventory
  • Responsible for providing high quality, fresh food products in a timely manner for delivery to guests
  • Assists Executive Chef in preparing hot and cold foods following portioning requirements
  • Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product
  • Coordinates the storage, maintenance and repair of all kitchen equipment to ensure operational readiness
  • Maintains sanitation, health and safety standards and training in work areas
  • Responsible for observing and testing foods to ensure proper cooking
  • Responsible for portioning, arranging and garnishing food plates for delivery to guests
  • Responsible for consulting with managers to plan menus and estimate expected food consumption
  • Must be a visible presence working on the kitchen floor with staff to ensure quality, efficiency, and overall management of operations

Qualifications

  • MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent jobexperience can be substituted for educational requirements
  • Minimum of 5-7 years experience in the food & beverage industry
  • Must have various experience levels in volume feeding, ala carte, fine dining, catering and purchasing storage and handling
  • Ability to communicate effectively to all levels of staff
  • Demonstrated and verifiable track record of meeting projected costs
  • Professional appearance and presentation required
  • Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
  • Maintains a current Food Handler’s card and alcohol service permit if required by state or local government
  • Working knowledge of employee scheduling in a hospitality environment
  • Must possess excellent organizational and communication skills
  • Well skilled in all technical and sanitary aspects of food preparation and presentation
  • Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods
  • Ability to supervise kitchen staff
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
  • Ability to cost out menus and create new menu items when needed
  • Ability to work well in a team-oriented, fast-paced, event-driven environment
  • Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
  • Ability to work a flexible schedule; able and willing to work nights, weekends and long hours
  • Possess valid food handling certificate if required by state and federal regulations

 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Average salary estimate

$72500 / YEARLY (est.)
min
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$70000K
$75000K

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What You Should Know About Director of Food & Beverage | Full-Time | Steven Tanger Center, Oak View Group

Are you ready to take your culinary career to new heights with Oak View Group as the Director of Food & Beverage at the Steven Tanger Center in Greensboro? In this exciting role, you’ll be in charge of overseeing the kitchen’s daily activities to ensure that everything runs smoothly while delivering an exceptional dining experience for our guests. You’ll lead a talented culinary team, getting hands-on to support everything from event planning and food preparation to cost control and employee training. We believe in providing not just quality food and beverage, but also a positive, productive environment for our staff. You'll collaborate closely with the Executive Chef, helping to craft mouthwatering dishes as you keep an eye on food safety protocols and kitchen cleanliness. We offer a competitive salary range of $70,000 to $75,000 along with awesome benefits including health insurance and a generous 401(k) plan. If you have a knack for culinary excellence and a passion for hospitality, along with 5-7 years of experience in the food and beverage industry, we’d love to see you shine in this pivotal role. Join us in making a difference in the live events sector and help shape exceptional experiences at our venue!

Frequently Asked Questions (FAQs) for Director of Food & Beverage | Full-Time | Steven Tanger Center Role at Oak View Group
What are the main responsibilities of the Director of Food & Beverage at Oak View Group?

The Director of Food & Beverage at Oak View Group oversees daily kitchen operations, ensuring food quality, cost control, and compliance with safety standards. This includes managing the culinary team, event planning, food preparation, and staff training while maintaining a positive and compliant work environment.

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What qualifications are required for the Director of Food & Beverage position at Steven Tanger Center?

To qualify for the Director of Food & Beverage position at Steven Tanger Center, candidates should ideally possess a degree in business or a related field, or equivalent experience, along with 5-7 years in the food & beverage industry. Strong communication and organizational skills are also essential for this role.

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How does the Director of Food & Beverage ensure guest satisfaction at Oak View Group?

Guest satisfaction at Oak View Group is ensured by the Director of Food & Beverage through careful supervision of food quality, presentation, and timely service. By coordinating effectively with kitchen staff, overseeing operational processes, and maintaining high standards, the director plays a critical role in creating memorable dining experiences.

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What type of experience is valued for the Director of Food & Beverage at Oak View Group?

Experience in high-volume feeding, fine dining, catering, and menu development is highly valued for the Director of Food & Beverage at Oak View Group. A proven track record of managing food costs and leading kitchen teams is essential to successfully navigate the demands of this dynamic role.

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What benefits does Oak View Group offer for the Director of Food & Beverage position?

Oak View Group offers a competitive salary between $70,000-$75,000 along with benefits such as health, dental, and vision insurance, a 401(k) savings plan with matching, and paid time off, including vacation days, and holidays for full-time employees.

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Common Interview Questions for Director of Food & Beverage | Full-Time | Steven Tanger Center
What is your leadership style as a Director of Food & Beverage?

A successful Director of Food & Beverage should emphasize collaboration and open communication. Share examples of how you engage your culinary team, encouraging creativity while maintaining operational efficiency to create a productive environment.

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Can you describe your experience with budgeting and cost control?

Highlight your previous roles where you successfully managed food and labor costs. Provide specific examples of how you implemented strategies to optimize costs while still delivering high-quality service to guests.

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How do you prioritize food safety and sanitation in the kitchen?

Discuss your practices related to training staff on safety standards, conducting regular inspections, and creating a culture of accountability where everyone understands the importance of food safety and hygiene in high-pressure environments.

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How do you handle conflicts among kitchen staff?

Outline your conflict resolution process, focusing on open communication. Provide examples of how you facilitated discussions to resolve disputes, ensuring the kitchen remained a cohesive team driven to provide excellent service.

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What innovative menu ideas have you implemented in the past?

Share past experiences where you introduced creative menu items that reflected current food trends or guest preferences. Discuss how you proved their success through increased guest satisfaction or sales.

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How do you ensure that your team delivers consistent food quality?

Explain your methods for training staff, conducting regular tastings, and implementing quality control measures. Mention your commitment to maintaining high standards through continuous feedback and improvement.

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Can you describe a time when you improved operational efficiency in the kitchen?

Encourage candidates to cite specific instances where they implemented new procedures or technologies that streamlined operations, resulting in improved service speed or reduced waste.

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What is your approach to seasonal menu changes?

Discuss how you stay updated on seasonal ingredients and trends, and how you engage your culinary team in brainstorming sessions to create exciting seasonal offerings that enhance guest experiences.

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How would you manage an unexpectedly high volume of guests?

Candidates should describe contingency plans, from staffing strategies to inventory management, illustrating their ability to remain calm under pressure while ensuring all guests receive top-notch service.

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What are your strategies for training new kitchen staff?

Discuss your approach to onboarding new team members, emphasizing hands-on training, mentorship, and the importance of fostering a supportive environment that encourages questions and skill development.

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Full-time, on-site
DATE POSTED
March 31, 2025

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