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Street Team Member | Part-Time | Crown Complex image - Rise Careers
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Street Team Member | Part-Time | Crown Complex

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Crown Complex is seeking individuals to join our street team. Street Team Members are on call event-driven positions for those who are passionate about entertainment and marketing and are looking to enhance the experience and awareness of live events.

This role will pay an hourly rate of $13.00. 

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until June 27, 2025.

About the Venue

Located in the heart of Cumberland County, the Crown Complex is a state-of-the-art, five-venue complex comprised of a 4,500-seat arena, a 9,200-square foot ballroom, a 10,880-seat coliseum, an exposition center with 60,000 square feet of unobstructed space and a 2,440-seat theatre.

 

The Complex is home to the Fayetteville Marksmen hockey team (SPHL) and Fayetteville Fury indoor soccer team (NISL) and hosts a variety of other sporting events, family shows, concerts and special productions year-round.

Responsibilities

  • Assist in promotional marketing activities with third-party partnerships at scheduled promotions
  • Assist with the promotion of upcoming events to the general public
  • Distribute event flyers at various locations
  • Engage with event crowds and interact with attendees in a professional manner
  • Follow event procedures and safety standards
  • Provide excellent customer service assistance to all clients
  • Assist with equipment and signage setup and tear down
  • Assist with guest services and Kulture City services during events
  • Assist in implementing event promotions
  • Perform all other duties as assigned

Qualifications

  • High school diploma or equivalent
  • Must have a valid NC driver’s license
  • Must have demonstrated ability to function in a fast paced, high-pressure environment
  • Customer service experience
  • Exhibits good interpersonal skills; collaborates with others; maintains composure when faced with difficult situations and personalities
  • Ability to lift 50 or more pounds
  • Ability to communicate clearly and concisely in the English language
  • Ability to work both independently and as part of team, remaining flexible in your role
  • Ability to work flexible schedule including long hours, nights, weekends and holidays

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Average salary estimate

$27120 / YEARLY (est.)
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$27120K
$27120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Street Team Member | Part-Time | Crown Complex, Oak View Group

Are you ready to dive into the electrifying world of live events? Join Crown Complex as a Part-Time Street Team Member! We are seeking enthusiastic individuals to become the face of our vibrant venue, adding life to various events happening in Fayetteville. As a Street Team Member, you'll be at the forefront of our promotional marketing efforts, working with exciting third-party partnerships to raise awareness about upcoming events. You’ll be engaging with the crowd, handing out flyers, and serving as a friendly ambassador of the Crown Complex. Don’t worry if you don’t have a ton of experience; what matters is your passion for entertainment and your drive to offer remarkable customer service. The position pays an hourly rate of $13.00, and as a part-timer, you can also enjoy benefits like a 401(k) Savings Plan with matching options! This role requires flexibility in hours, including weekends and holidays, but it’s a fantastic chance to meet new people while working in a fast-paced, fun environment. Your commitment to excellence and professionalism will leave a lasting impression on our guests, enhancing their experience at events. This opportunity will remain open until June 27, 2025, so take that step towards making unforgettable moments at the Crown Complex – your adventure in the dynamic events industry starts here!

Frequently Asked Questions (FAQs) for Street Team Member | Part-Time | Crown Complex Role at Oak View Group
What are the responsibilities of a Street Team Member at Crown Complex?

As a Street Team Member at Crown Complex, you will be involved in various promotional marketing activities. Your responsibilities will include distributing event flyers at select locations, engaging with event crowds, assisting with guest services, and helping with equipment setup and teardown. You'll be the first point of contact for our guests, so providing excellent customer service is key!

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What qualifications do I need to apply for the Street Team Member position at Crown Complex?

To apply for the Street Team Member position at Crown Complex, you will need a high school diploma or equivalent and a valid NC driver’s license. Additionally, previous customer service experience is a plus, as well as the ability to handle a fast-paced environment and work flexibly during evenings and weekends.

Join Rise to see the full answer
How much does the Street Team Member position at Crown Complex pay?

The Street Team Member position at Crown Complex offers an hourly rate of $13.00. Additionally, part-time employees are provided with benefits such as a 401(k) Savings Plan and matching options, making it a rewarding opportunity!

Join Rise to see the full answer
What kind of events will I be involved with as a Street Team Member at Crown Complex?

As a Street Team Member at Crown Complex, you'll be involved in a diverse range of events including concerts, sports, family shows, and special productions. This role offers a unique way to experience the excitement of live entertainment firsthand!

Join Rise to see the full answer
What is the work schedule like for a Street Team Member at Crown Complex?

The work schedule for a Street Team Member at Crown Complex is quite flexible, with shifts typically including evenings, weekends, and some holidays based on event schedules. This is a perfect opportunity for those looking for part-time work with dynamic hours!

Join Rise to see the full answer
Common Interview Questions for Street Team Member | Part-Time | Crown Complex
Can you describe your experience in customer service as a Street Team Member at Crown Complex?

When answering this question, focus on your customer service skills and experiences. Highlight specific scenarios where you successfully resolved issues or assisted guests, demonstrating your ability to remain composed and provide exceptional service under pressure.

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How do you handle working in fast-paced, high-pressure environments as a Street Team Member?

Discuss your strategies for staying organized and maintaining focus during busy events. Provide examples from prior experiences that showcase your ability to multitask and keep a positive attitude, ultimately ensuring a great experience for attendees.

Join Rise to see the full answer
What techniques would you use to engage with an event crowd?

Share your ideas on interaction styles that resonate with audiences, such as approaching attendees with enthusiasm and energy. Mention any past experiences where you successfully connected with a group and how your approach can derive positive responses.

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How would you handle a difficult situation with an event attendee?

Outline a clear approach to conflict resolution. Explain the importance of maintaining professionalism, listening to the attendee, and finding a solution. Use examples from past experiences to underline your conflict management skills.

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What excites you most about being a Street Team Member at Crown Complex?

Express your enthusiasm for live events and the opportunity to be part of the entertainment industry. Discuss how you value the chance to meet new people and create memorable experiences for the attendees, which ultimately energizes your passion for this role.

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Can you provide an example of promotional marketing efforts you've participated in before?

Share a specific instance highlighting your involvement in promotional marketing. Describe the steps taken to promote an event, what your role was, and the outcome, focusing on the lessons learned that you can apply at Crown Complex.

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How flexible is your schedule for working as a Street Team Member?

Be honest about your availability while expressing your willingness to accommodate the event schedule. Mention that you understand the importance of flexibility in this role and how it aligns with your goals for gaining experience in a dynamic environment.

Join Rise to see the full answer
Why do you think teamwork is important for this position?

Emphasize the value of collaboration in creating seamless events. Discuss how diverse skill sets among team members enhance the operations of an event and share instances where you successfully contributed to a team effort, highlighting the positive impact it had.

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How would you stay motivated during long hours or late-night events?

Illustrate your understanding of the demands of the role and share your personal strategies for staying energized and focused. This could include staying hydrated, taking short breaks, and maintaining a positive outlook by connecting with team members and attendees.

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What do you hope to learn or gain from being a Street Team Member at Crown Complex?

Share your aspirations related to the live event industry and how this role can be a stepping stone. Discuss your eagerness to learn about marketing, customer engagement, and the overall production of events, aiming to develop skills that can aid you in future career paths.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 30, 2025

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