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Director of Channel Development

The role is responsible for managing and closing New ACV Booking Quota, participant’s Goal Sheet & Sales Bonus Incentive Compensation Plan, and Schedule, Omilia Bonus Compensation Plan and Sales Booking Policy Terms. You will focus on execution of our global sales strategy, focusing on closing new sales to propel revenue growth to new heights.

  • Develop and grow Omilia Reseller and Referral Partner bookings and sales opportunities
  • Generate Partner-led sales opportunity funnel and deals through companies such as Cisco, Accenture, ConvergeOne, and other Omilia Reseller and Referral Partners that will be assigned to the Director of Channel Sales.
  • Use knowledge of Omilia solutions to articulate “Why Omilia” key differentiators and product use cases from the customer perspective
  • Nurture and expand Partner network of reps for Omilia sales team
  • Partner and Reseller coordination with Omilia Sales
  • Identify and train partners in Omilia Sales process and Customer Journey  process
  • Pricing alignment and training for partners
  • Facilitate Cross-Marketing items for partner channels
  • Assist in definition of internal processes aligned to VAR / CIP process
  • Onboard new hire AEs that will sell to Channel Opportunities
  • Collaborate with Partner Enablement team
  • Run Sales Training and Evangelism programs for educating partner sales teams Partner
  • Coordinate and deliver training and onboarding programs for Key Solution Partners to ensure sales enablement of the partner channel
  • Manage weekly Partner outreach to ensure Omilia is top of mind
  • Identify, establish, penetrate, and strengthen key relationships in the Key Solution Partner community to position the company for new sales opportunities
  • Strengthen relationships with Key Solution Partners, ensuring a positive Partner experience
  • Support the success of the Omilia Sales reps by developing strategic go-to-market campaigns that align with and maximize each Key Solution Partner’s go-to-market messaging
  • Facilitate funnel development via hands on approach on strategic deals, day-to-day activities, including preparation of customer presentations and price quotes
  • Support event planning activities, including participation level, agenda, required attendees, content to be delivered, marketing collateral requirements, and scheduling key meetings
  • Participate in industry events where Omilia has a presence
  • Accurately forecast Sales & Revenue expectations as a result of activities
  • Provide timely, detailed and accurate reporting to internal and external audiences (forecasts, prospects, funnels, schedules, expense reports, etc.)
  • Facilitate document creation and coordination to other sales representatives
  • Coordinate with pre-sales on new template definitions for new program
  • Gather valuable field data and product feedback from each customer engagement, and working directly with Product Management to facilitate ideas for the long term technical direction and development of the Omilia software platform.
  • Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product.
  • Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects.
  • This position may require significant travel up to 20% of the time, including overnight travel.
  • Competitive compensation;
  • Long-term employment with the working days vacation;
  • Development in professional growth (courses, training, etc);
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry;
  • Proficient and fun-to-work-with colleagues;
  • Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

What You Should Know About Director of Channel Development, Omilia

Join Omilia as the Director of Channel Development, a vibrant role where your strategic mindset will help drive our global sales strategy to new heights. Here, you'll be responsible for managing and closing our New ACV Booking Quota while ensuring seamless execution of sales bonus plans and policies. Your primary focus will be developing relationships with our Reseller and Referral Partners like Cisco and Accenture, generating valuable sales opportunities, and articulating the unique advantages of Omilia solutions. You'll also nurture our partner network, coordinate training sessions, and assist our sales team in understanding customer journeys and pricing alignment. Plus, you'll have the chance to conduct partner outreach and foster key relationships within the community to further expand sales opportunities. A vital part of your role will involve collaborating with the Partner Enablement team to improve processes, facilitate cross-marketing, and support event planning. We value continuous feedback, and you'll work directly with Product Management to enhance our software platform effectively. Embrace the chance to travel, partake in a supportive environment, and work with colleagues who are just as passionate about technology as you. With competitive compensation and opportunities for professional growth, this position is perfect for someone eager to leave a global impact in the service industry while being a crucial part of an innovative team. If you're seeking a dynamic place to thrive, look no further than Omilia!

Frequently Asked Questions (FAQs) for Director of Channel Development Role at Omilia
What are the main responsibilities of the Director of Channel Development at Omilia?

The Director of Channel Development at Omilia is primarily responsible for driving new sales opportunities through our Reseller and Referral Partners. This includes managing the New ACV Booking Quota, developing sales strategies, collaborating with various partners like Cisco and Accenture, and ensuring the success of both the sales team and partners through training and enablement initiatives.

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What qualifications are required for the Director of Channel Development position at Omilia?

Candidates for the Director of Channel Development role at Omilia should possess comprehensive sales experience, specifically in channel development and partner management. A strong understanding of sales processes and customer journeys, excellent communication skills, and the ability to build meaningful relationships are vital. Experience in technology or software sales is highly desirable.

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How will the Director of Channel Development contribute to sales growth at Omilia?

This role will significantly contribute to Omilia's sales growth by developing strategic partnerships, generating sales opportunities, and executing targeted campaigns. By effectively collaborating with partners and the sales team, the Director will ensure that our unique services are presented compellingly, leading to increased bookings and revenue.

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What kind of training and support is available for the Director of Channel Development at Omilia?

At Omilia, the Director of Channel Development will have access to various training and professional development opportunities, including sales training programs and onboarding for new hires. Collaborating with the Partner Enablement team will ensure ongoing support in terms of knowledge transfer and sales process enhancement.

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Is remote work an option for the Director of Channel Development role at Omilia?

While the Director of Channel Development position may require some travel (up to 20%), the specific work environment can be flexible, as Omilia values outcomes over traditional office presence. This allows the director to balance work and travel effectively while staying connected with partners and team members.

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Common Interview Questions for Director of Channel Development
Can you describe your experience with channel partnerships in a technology environment?

In response to this question, highlight specific partnerships you've managed, detailing your role and how you fostered relationships that led to successful sales outcomes. Emphasize any metrics or results to showcase your impact in channel development.

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How do you ensure alignment between partner and internal sales strategies?

Discuss your approach to maintaining consistent communication, collaboration on joint marketing efforts, and training initiatives that keep both partners and internal teams aligned. Provide examples of successful alignment strategies you've implemented in the past.

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What methods do you use to assess the effectiveness of partner training programs?

Here you could mention tools and metrics you use to evaluate training success, such as feedback surveys, sales performance data post-training, and regular check-ins with partners. Present specific examples that illustrate how these methods led to improved partner performance.

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Describe a challenging deal you closed through a partner. How did you overcome obstacles?

Use the STAR method (Situation, Task, Action, Result) to outline a challenging deal where collaboration with a partner was essential. Detail the specific actions you took to address difficulties, emphasizing your problem-solving skills and results achieved.

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How do you prioritize and manage your time when engaging with multiple partners?

Discuss specific tools or methods you use, like project management software or prioritization frameworks, to ensure every partner receives attention. Provide examples of how you successfully balanced multiple partner relationships while delivering results.

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What do you consider the most critical factors for maintaining strong relationships with partners?

Emphasize the importance of communication, transparency, and trust. Share instances where you proactively address partner concerns and foster relationships through regular updates and support.

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How do you stay informed about industry trends and competitor offerings?

Share the resources you rely on, including industry publications, networking events, webinars, and competitive analysis tools. Highlight how staying informed has helped shape your strategic decisions in channel development.

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What strategies would you implement to improve sales performance through the partner network?

Outline innovative strategies like targeted marketing campaigns, incentives for partner sales teams, and collaborative product training sessions. Provide insights gained from previous experiences where similar strategies yielded positive results.

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Tell me about a time when you had to pivot your strategy with a partner mid-project. What happened?

Use this question to highlight your flexibility and adaptability. Share a specific scenario where external factors required you to adjust your strategy and how you managed the conversation and final outcome.

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Why do you want to work for Omilia as the Director of Channel Development?

Express genuine enthusiasm for Omilia’s innovative technology and cultural values. Tie in your personal career goals with Omilia’s mission, demonstrating how your vision aligns with the company's trajectory.

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A visionary combination of technology and art that started from a small garage in 2002, Omilia is now home to solution architects, engineers, developers, linguists, and individuals who share one goal - to deliver unfeigned human experience through...

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Full-time, remote
DATE POSTED
March 27, 2025

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