Sr. Director, Product Management - job 1 of 2

The Senior Director of Product Management at Onbe is responsible for developing and implementing a comprehensive product strategy and roadmap. This includes leading a team of product managers, collaborating with cross-functional teams to deliver high-quality products, engaging with customers to align product offerings with their needs, and conducting market research to guide product development. You will also establish success metrics to ensure alignment with business goals and drive new growth opportunities.

Candidates for the Senior Director, Product Management role at Onbe should possess a Bachelor's Degree in Finance, Business, or a related field, along with at least 7 years of relevant product management experience. A minimum of 5 years in a leadership capacity managing high-performing teams is also essential. Familiarity with Agile methodologies, B2B engagements, and experience in FinTech or payments is preferred. An MBA or equivalent experience can give candidates an additional edge.

At Onbe, diversity and inclusion are fundamental to our ethos. As a Senior Director in Product Management, you will help foster an environment where diverse perspectives are celebrated. We encourage all employees to bring their authentic selves to work and contribute to our culture of equality. Through various internal initiatives, we prioritize mental wellness, community outreach, and continuous evolution in our approach to inclusion to ensure everyone feels valued.

The trajectory for the Senior Director, Product Management position at Onbe is focused on leadership development and strategic influence. You will have the opportunity to oversee product innovation initiatives and mentor a growing team, positioning yourself for further advancement within the company. Onbe seeks to reward exceptional talent through ongoing career development opportunities and by encouraging the exploration of new leadership roles within the organization.

As a Senior Director, Product Management at Onbe, expect a collaborative and dynamic work environment that embraces innovation. With a hybrid model, you’ll enjoy both remote flexibility and in-office engagement, building strong relationships with your team. Continuous improvement and fostering a culture of learning are core values at Onbe. Here, you will find an energetic atmosphere where hard work and creativity flourish.

In discussing your product management background, focus on specific projects where you've successfully developed and launched products. Highlight your experience with Agile methodologies, emphasizing how you've led cross-functional teams to achieve product milestones. Speak about metrics that demonstrate your success in meeting market needs and aligning product strategies with business goals.

When creating a product strategy, I begin with extensive market research and gathering customer feedback to identify pain points and opportunities. I collaborate closely with stakeholders across the organization to align our product vision with the company’s goals. Establishing success metrics enables us to evaluate product performance continually, and fostering open communication ensures that we adapt the strategy as needed.

In a past role, I led my team during the launch of a payment processing solution. To ensure success, I organized regular check-ins and encouraged cross-departmental collaboration. By establishing clear communication and responsibilities, we addressed potential roadblocks promptly, resulting in a successful launch that exceeded adoption expectations. Sharing such examples demonstrates my leadership style and ability to navigate challenges.

My experience with Agile methodologies spans several years, where I've relied on iterative development processes to refine product offerings. This includes using scrums, sprints, and retrospectives to foster continuous improvement. I embrace flexibility and responsiveness to change, allowing my teams to adapt their strategies based on user feedback and market dynamics, which is essential for a fast-paced environment like Onbe.

I believe a customer-centric approach is key in product development. I would integrate customer feedback mechanisms and maintain open channels of communication. Regularly conducting customer advisory councils allows us to gain insights directly from users while ensuring that their needs and preferences inform our product strategies at every stage.

I stay informed on FinTech trends by attending industry conferences, participating in online webinars, and following leading publications and thought leaders. I also engage with professional networks and forums, allowing me to share insights and best practices with peers, ultimately ensuring that my product strategies remain relevant and innovative.

Throughout my career, I have emphasized the importance of cross-functional collaboration. For instance, while developing a new payment solution, I worked closely with UX designers, engineers, and marketing teams. This collaboration allowed us to create a product that not only met technical specifications but also delighted users, ultimately driving higher adoption rates. Highlighting such experiences shows your commitment to teamwork and synergy.

Key metrics for evaluating product success include user adoption rates, customer satisfaction scores, and churn rates. I also consider financial metrics like revenue growth and cost savings associated with the product. Establishing these metrics early on helps maintain focus on delivering value and contributes to strategic decisions for future product iterations.

Managing competing priorities involves a thorough assessment of both short-term and long-term goals over multiple projects. I employ frameworks like the RICE scoring model to prioritize features based on reach, impact, confidence, and effort. Regularly reviewing feedback from stakeholders and customers ensures that we remain agile while aligning our roadmap with business objectives.

Crucial leadership qualities include the ability to inspire and guide teams, effective communication skills, and a strong focus on mentorship and talent development. A successful leader in this role should also possess strategic thinking to drive product vision and creativity in problem-solving, embracing diverse perspectives to foster innovation. By articulating these qualities, you can demonstrate your alignment with Onbe’s culture and values.