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Sales Development Representative - job 1 of 3

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

OPENGOV & SALE DEVELOPMENT 


Providing special opportunities for

  • Career Launches

  • Fresh Starts

  • Dream Chasers

"Success is not just about the destination, but the person you become along the way."

YES, at OpenGov we are aspirational. We believe in our continuous future and longevity to powering more effective and accountable government. We embrace the discomfort of growth, create opportunity in the market, and believe our individualistic potential as well as our customer's potential is limitless. We have accomplished feats never thought possible and our successes have been born from our big and growing aspirations.

OpenGov is the game-changing, cloud-based software company on a mission to revolutionize antiquated and disjointed government operations. “Mic drop.” The work we do is meaningful and makes an impact on the communities we live in! We're not your average company. We are setting the new benchmark for customer value and delight and are a vibrant and dynamic team of trailblazers, dedicated to empowering the public sector with cutting-edge solutions. Our modern approach transforms the way governments work, making them more efficient, transparent, and engaging for individuals like you.

As part of our SDR team, you won't just be achieving targets - you'll be part of a team that's shattering records, kicking down doors, and accelerating market change. In the past year, we've achieved record-breaking numbers, consistently exceeding our performance goals across the board. By joining us, you'll be part of a company that isn't just succeeding - it's thriving. Be at the forefront of our one-of-a-kind mission, master your sales talents, and use amazing tools like Salesforce.com, LinkedIn Sales Navigator, and Outreach to reach out to potential customers and show them the value OpenGov brings.

  • Are you ready to take action and make a “buzz”? Maybe this is your calling

  • Are you interested in purpose-driven ventures that drive real change on a big scale? Maybe this is your stage. 

  • Do you value perspective, authenticity, a fun team, and receptive and approachable coaches? Maybe this is just your joyful road to financial happiness and lifelong learning. 

  • Are you interested in becoming the best version of yourself and achieving that potential you may have never seen possible? Find it here.

  • Do you want to utilize your tech-savvy abilities, feel valued for your understanding of it and how it works, and help people all at the same time? We do too.

We have all the tools and insights to enable your success, including a best-in-class sales development academy that is set up to launch careers. We expect 60-70% of our Account Executive, Customer Success, and Sales Engineering roles to be filled by our SDR team. We truly have built one of the greatest SDR programs ever in SaaS and have headed it with Krystelle Asaker, aka Kiki. She is a truly amazing and progressive sales leader focused on driving her team’s personal growth and our diversity efforts across the company.

Come join us and help "raise the bar" in more than doubling our revenues in the next two years!

Sales Development Responsibilities:

  • You'll embark on an onboarding process that will equip you with superpowers, including mastering the art of customer conversations, understanding how our products can improve lives and save governments money, overcoming objections like a pro, and gaining in-depth knowledge of our offerings based on the successful experiences of past SDRs.

  • Be a prospecting powerhouse! Use your ninja-like skills to make strategic cold calls, craft compelling emails, and leverage social media to identify and connect with potential leads in the public sector.

  • Master the art of communication! Engage with prospects as a growing pro, building authentic connections and showcasing how OpenGov's innovative solutions can solve their real-world challenges.

  • Uncover hidden insights! Dive deep into research, uncovering the decision-makers and influencers within target accounts, and navigate complex organizational structures with ease.

  • Supercharge collaboration! Partner with our rockstar Account Executives to create mind-blowing prospecting strategies, craft irresistible messages, and launch jaw-dropping campaigns.

  • Become a record-breaking guru! Keep a meticulous record of your superhero prospecting activities and customer interactions in our cutting-edge CRM systems.

  • Chase greatness! Exceed monthly and quarterly targets, channeling your inner superhero to generate a steady stream of qualified leads and appointment-setting triumphs.

  • Stay ahead of the game! Embrace a learning mindset, constantly leveling up your product knowledge and staying up-to-date with the latest industry trends to dominate the sales battlefield.

Sales Development Qualifications: 

  • Ideally, you have 6 months to 3 years of experience working on a sales team, and if it was in a technology environment, that's even more impressive!

  • You're not just good but you are charging towards greatness! Whether it's in B2B, SaaS, tech recruitment, finance, budgeting, or accounting, will make you an invaluable asset to our team.

  • You've crushed targets, left them in your dust, and have a track record of quantifiable wins.

  • You have confidence and pride in your ability to win hearts and have intelligent conversations with anyone over the phone. Your ability to influence and persuade is evident in your messaging and engagements.

  • You're powered by ambition! Your drive to achieve goals and deliver exceptional customer experiences is second to none.

  • If you've had prior experience with cold calling, have attended a sales Bootcamp, or are someone that chooses to pick up the phone and call people, that's a huge plus and will give you a head start in joining our heroic team.

  • You've got a keen eye for tech tools! Familiarity with CRM systems (e.g., Salesforce) and sales prospecting tools gives you an edge, but if not, no worries—we'll help you level up!

  • You're an individual with a mission! While knowledge of the public sector is cool, it's not a deal-breaker. What matters is your hunger to make a positive impact and shake up the government game.

  • We'll need excellent references from you, so make sure they're recent and relevant to showcase your awesomeness.

Ready to join this phenomenal revolution? Apply now and help us keep OpenGov growing, unique, and refreshingly spunky.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families.

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

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CEO of OpenGov
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What You Should Know About Sales Development Representative, OpenGov

As a Sales Development Representative at OpenGov in Atlanta, you are stepping into a dynamic role that is not just about sales; it's about making a difference in the public sector. OpenGov leads the way in AI-powered software, transforming the way local governments operate and serve their communities. In this position, you’ll dive headfirst into prospecting, using your skills to connect with potential customers in meaningful ways. Your mission is clear: engage and inspire decision-makers with OpenGov’s innovative solutions that enhance efficiency and accountability in governance. You’ll be equipped with incredible tools like Salesforce.com, LinkedIn Sales Navigator, and Outreach to help you reach your targets. Think of this as your launchpad for a remarkable career, where exceeding goals means you're not just hitting numbers, but also contributing to a larger mission that resonates with citizens across 2,000 communities nationwide. You’ll collaborate closely with Account Executives, devise compelling outreach strategies, and keep meticulous records of your progress. Your journey into sales mastery will be supported by a robust development program that prioritizes career growth. If you're enthusiastic, ambitious, and ready to break barriers while helping public services become more effective, then joining OpenGov as a Sales Development Representative is your chance to shine and transform government operations for the better.

Frequently Asked Questions (FAQs) for Sales Development Representative Role at OpenGov
What are the main responsibilities of a Sales Development Representative at OpenGov?

As a Sales Development Representative at OpenGov, your primary responsibilities include prospecting potential clients in the public sector through cold calls, emails, and social media engagement. You'll need to build authentic relationships with prospects, understand their challenges, and demonstrate how OpenGov's solutions can address their needs. You'll also collaborate with Account Executives to craft targeted campaigns and maintain thorough records of your outreach efforts. Continuous learning about our products and the industry landscape will empower you to exceed your targets and drive meaningful change.

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What qualifications are required for the Sales Development Representative role at OpenGov?

To qualify for the Sales Development Representative position at OpenGov, candidates should ideally have 6 months to 3 years of relevant sales experience, preferably in a technology-related field. A proven track record of achieving sales targets and strong communication skills are essential. While familiarity with CRM systems like Salesforce is beneficial, it is not mandatory as training will be provided. A genuine passion for public service and the drive to positively impact government operations will set you apart.

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How does OpenGov support the growth of its Sales Development Representatives?

OpenGov is committed to the professional development of its Sales Development Representatives through a comprehensive sales training academy. This academy is designed to hone your sales skills, provide insights into our products, and equip you with successful strategies used by past SDRs. Additionally, OpenGov promotes a culture of collaboration where team members can learn from one another and from leadership, ensuring you'll grow as both a sales professional and an individual.

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What tools and resources will a Sales Development Representative have at OpenGov?

Sales Development Representatives at OpenGov have access to cutting-edge tools that enhance their productivity and effectiveness. You will utilize platforms such as Salesforce.com for customer relationship management, LinkedIn Sales Navigator for lead generation, and Outreach for efficient communication. These resources, combined with comprehensive performance data and market insights, empower you to strategically target and engage with potential clients in the public sector.

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What impact does a Sales Development Representative have on OpenGov's mission?

A Sales Development Representative at OpenGov plays a crucial role in driving the company's mission of empowering local governments through innovative software solutions. By successfully connecting with potential clients and facilitating discussions about how our technology can improve public services, you directly contribute to making government processes more efficient and accountable. Your efforts help pave the way for transforming communities and making a tangible difference in the way public entities operate.

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Common Interview Questions for Sales Development Representative
What experience do you have that makes you a good fit for the Sales Development Representative position at OpenGov?

When answering this question, reflect on your previous sales roles and highlight specific successes, particularly those aligned with technology or public sector engagements. Mention any relevant experiences with cold calling, nurturing leads, or exceeding sales metrics, as well as your ability to build relationships. Tailor your response to emphasize how your skills can translate to success in the Sales Development Representative role at OpenGov.

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How do you approach prospecting for new clients?

In your response, outline your proactive approach to prospecting, detailing how you research potential leads and tailor your outreach strategies. Discuss techniques such as leveraging social media and CRM tools like Salesforce to identify decision-makers and craft compelling messages. Emphasize the importance of persistence and adapting your strategy based on response data, illustrating how these methods align with OpenGov’s goals.

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Can you give an example of how you overcame an objection from a potential client?

Share a specific example that showcases your problem-solving skills and resilience. Explain the objection you faced, how you listened and understood the prospect’s concerns, and the tailored solution you presented. Emphasize your ability to remain positive and persistent while using the objection as a learning opportunity to build a stronger relationship with the client.

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What strategies do you use to maintain motivation in a sales environment?

Talk about different techniques you leverage to stay motivated, such as setting personal goals, celebrating small wins, or seeking mentorship and support from peers. Highlight the importance of a positive mindset, continuous learning, and how you align your motivations with OpenGov's mission to help foster your drive in the Sales Development Representative role.

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What do you know about OpenGov and why do you want to join as a Sales Development Representative?

In your answer, demonstrate your knowledge about OpenGov’s mission, products, and impact on the public sector. Explain why you resonate with its dedication to improving government operations and how your values align with the company's vision. Express your enthusiasm for being part of a forward-thinking team that drives positive change, emphasizing your eagerness to contribute as a Sales Development Representative.

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How do you stay informed about industry trends and developments?

Discuss your methods for staying updated, such as reading industry publications, participating in webinars, or networking with professionals in the field. Highlight how this knowledge can inform your sales technique and help you provide insightful solutions to clients, particularly in relation to OpenGov's software offerings tailored to the public sector.

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Describe your ideal customer and how you would engage them.

Share a clear picture of your ideal customer, incorporating traits such as their role within a local government, their challenges, and how your approach would align with their needs. Discuss tailored messaging strategies, emphasizing how you would engage them effectively through channels like phone calls, emails, and social media to build that initial connection.

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What do you believe is the key to successfully qualifying leads?

Explain your process of qualifying leads, which could include understanding potential clients' needs, budget, and decision-making processes. Emphasize the importance of asking the right questions and actively listening to discern whether the prospect is a good fit for OpenGov’s offerings, thereby ensuring that you focus your efforts on the most promising opportunities.

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How do you handle stress and pressure in a high-performance sales environment?

Discuss your techniques for managing stress, such as time management, staying organized, and taking breaks to recharge. Explain how a high-performance environment motivates you, and share examples illustrating your ability to thrive under pressure while still achieving your goals as a Sales Development Representative.

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What would you do in your first 30 days as a Sales Development Representative at OpenGov?

Outline a plan for your first month, which should include setting learning objectives, familiarizing yourself with OpenGov’s product offerings, shadowing experienced team members, and starting to build your prospecting pipeline. Emphasize your intention to seek feedback and incorporate it as you ramp up your efforts to contribute to OpenGov's sales success.

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Powering more Effective and Accountable Government

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DATE POSTED
March 25, 2025

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