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Strategic Account Manager - job 2 of 8

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

The  Strategic Account Manager partners with our customers to secure their entire digital experience. You’re motivated by the desire to solve critical challenges facing our customer’s secure environment, so you’re prepared to connect them with a solution for every stage of threat prevention.  This role is a significant driver of company revenue and growth. You’re responsible for leading and driving new engagements within our largest revenue producing clients. As an experienced and dynamic sales professional, you’re 

We know the SASE opportunity is massive. Our solutions are best-in-breed and customers need a trusted cybersecurity partner. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

  • You will own revenue expansion within Palo Alto Networks’ largest clients
  • You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
  • Your consultative selling experience will identify business challenges and create solutions for our customers
  • Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
  • Create clear goals and complete accurate forecasting through developing a detailed territory plan
  • Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
  • Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
  • Travel as necessary within your territory, and to company-wide meetings

Qualifications

Your Experience

  • Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry -  SASE technology is preferred
  • Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
  • Technical aptitude for understanding how technology products and solutions solve business problems
  • Identifies problems, reviews data, determines the root causes, and provides scalable solutions
  • Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
  • Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
  • Ability to take a holistic approach to problem solving by understanding the bigger picture, and considering complex interrelationships and outcomes
  • Excellent time management skills, and work with high levels of autonomy and self-direction

Additional Information

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. 

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Motor-Vehicle Requirement: 
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so.  If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license. 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Account Manager, Palo Alto Networks

As a Strategic Account Manager at Palo Alto Networks in Ontario, CA, you will play a pivotal role in securing and enhancing our clients' entire digital experience. With a strong commitment to solving critical challenges in the cybersecurity domain, you'll lead engagements with our largest revenue-generating clients. Your expertise in consultative selling will allow you to navigate complex sales cycles effectively, helping customers to adopt best-in-breed solutions from our portfolio. You'll have the autonomy to create a detailed territory plan that outlines clear goals and accurate forecasting, while leveraging your understanding of the competitive landscape to position Palo Alto Networks' offerings. We believe that every team member's unique contributions are vital to our collective success, and you'll be backed by a dynamic team that values ongoing learning and collaboration. Whether you're engaging with clients to create tailored solutions or staying updated on industry trends, your role will be essential in driving revenue growth and enabling critical transformations within the cybersecurity field. This is an exciting opportunity to protect the digital way of life for our clients while advancing your career within a supportive and innovative organization.

Frequently Asked Questions (FAQs) for Strategic Account Manager Role at Palo Alto Networks
What are the primary responsibilities of a Strategic Account Manager at Palo Alto Networks?

As a Strategic Account Manager at Palo Alto Networks, you will own revenue expansion within our largest clients, drive complex sales cycles, and develop solutions tailored to their business needs. Your role involves leveraging consultative selling techniques to identify challenges and provide recommendations that fit our clients' cybersecurity requirements.

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What qualifications are required for a Strategic Account Manager position at Palo Alto Networks?

To qualify for the Strategic Account Manager role at Palo Alto Networks, candidates should have experience with SaaS-based architectures, particularly in networking or security, and a demonstrated history in consultative sales techniques. Technical aptitude and proven ability to manage the full sales cycle are also essential.

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What kind of experience is preferred for a Strategic Account Manager at Palo Alto Networks?

Preferred candidates for the Strategic Account Manager position at Palo Alto Networks will have sales experience with complex solutions and a solid understanding of SASE technology. Familiarity with the cybersecurity landscape and the ability to build relationships with channel partners are also beneficial for success in this role.

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How does a Strategic Account Manager contribute to Palo Alto Networks' mission?

In the role of Strategic Account Manager, you will directly contribute to Palo Alto Networks' mission of protecting the digital way of life by partnering with top clients to enhance their security posture. Your efforts in driving engagement, diagnosing security challenges, and implementing innovative solutions are critical to shaping the future of cybersecurity.

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Is travel required for the Strategic Account Manager position at Palo Alto Networks?

Yes, the Strategic Account Manager role at Palo Alto Networks may require travel to meet with clients and attend company-wide meetings. This is an essential part of building strong relationships with customers and ensuring you understand their unique challenges in securing their digital environments.

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Common Interview Questions for Strategic Account Manager
Can you describe your experience with consultative selling as a Strategic Account Manager?

When answering this question, share specific examples of situations where you identified a client's needs and crafted solutions that added value. Highlight your ability to foster relationships and provide insights that align with their business objectives.

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How do you stay updated with industry trends in cybersecurity?

Discuss your approach to continuous learning. Mention resources you follow, such as industry publications, webinars, and professional networks, and provide an example of how staying informed benefited your sales strategy in the past.

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What strategies do you use to manage and prioritize your sales pipeline?

Explain your organization techniques effectively. You might mention using CRM tools, setting specific goals, and focusing on high-value opportunities while remaining adaptable to shifting priorities in the sales landscape.

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How do you handle objections from potential clients?

Share your approach to understanding the client's concerns. Discuss how you listen actively, address their objections with relevant data or solutions, and highlight successful outcomes from past experiences.

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What is your understanding of the SASE model?

The SASE model integrates networking and security as a service. Explain its relevance in today's cybersecurity landscape and your experience in implementing such technology in previous roles, emphasizing its benefits for clients.

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Describe a time when you successfully drove revenue growth in a challenging sales environment.

Share a concrete example where your actions led to measurable results. Discuss the strategies you employed to navigate challenges, such as understanding customer needs and leveraging internal resources at Palo Alto Networks.

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What role does collaboration play in your sales process?

Illustrate how you work with internal teams, such as technical staff or channel partners, to create tailored solutions for clients. Emphasize how collaboration enhances the value proposition and leads to customer satisfaction.

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How do you approach complex sales cycles?

Discuss your methodical approach to breaking down a complex sale into manageable steps. Mention your tactics for engaging multiple stakeholders and ensuring clarity throughout the sales process.

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What metrics do you consider when forecasting sales?

Explain which metrics you find most relevant for accurate forecasting, such as previous sales performance and market trends. Share how you use this data to create realistic and achievable goals.

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How do you adapt your sales strategy to different types of clients?

Describe your ability to assess the client's unique context and tailor your approach accordingly. Provide examples of different types of clients you've worked with and how you adjusted your strategy to suit their specific needs.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
March 26, 2025

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