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SVP, Marketing

Pager Health is a connected health platform company that enables healthcare enterprises to deliver high-engagement, intelligent health experiences for their patients, members and teams through integrated technology, AI and concierge services. Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 28 million individuals across the United States and Latin America.  

We believe that healthcare should work for everyone.  We believe that it’s too important to be as cumbersome and difficult as it is.  And we believe that there is a better way to deliver a simplified, more meaningful healthcare experience for all – one that we’re determined to enable.

 

Pager Health is a tech-enabled, care navigation solution that delivers a “doctor in your family” healthcare experience by making it simple for consumers to connect with the trusted experts they need to make the right healthcare decisions. Through our AI-enabled digital platform, and URAC accredited clinical services, Pager Health brings consumers, nurses, doctors and other members of the care team together through text, voice and video chat, all in one place. We partner with healthcare organizations to deliver seamless, tech-enabled services and solutions for a consumer experience that leads to better decisions, outcomes and healthier lives. Started in 2014 and based in New York City, Pager Health is led by seasoned technology and healthcare entrepreneurs to redefine the way that consumers interact with their healthcare. 

Pager Health is hiring a VP of Marketing to join our growing team! You’ll be a key member of our leadership team and will set the company’s unique mission, vision, positioning and value proposition in a simple way. We are looking for a strong strategic thought partner and an internal leader, who excels at tactical execution and delivery of business outcomes. 

RESPONSIBILITIES 

  • Amplify the Pager Health brand as the leader in digital care navigation to healthcare business executives (e.g., payer CIOs, Sales, Clinical, Digital leads, et. al) 
  • Accountable for all account-based B2B and B2C/engagement marketing activities, budget, tactics and staff management 
  • Collaborate with Sales and lead generation resources to drive qualified account leads  
  • Work with Product, BD teams to establish Pager Health key product marketing and go-to-market messaging and collaterals 
  • Deploy messages across leading paid, earned owned and social channels  
  • Partner with leading industry consultants, analysts, agencies and thought leaders to engage key business audiences 
  • Partner with customers to produce, distribute and promote white-papers and case studies about the value of the Pager Health solution 
  • Ensure strong Pager Health presence at leading healthcare industry events, conferences, trade shows etc. to gain exposure and generate new business opportunities  

IDEAL CANDIDATE 

  • Ability to develop and execute scalable marketing strategies that drive client acquisition, engagement and retention  
  • Experience leading and mentoring marketing teams, fostering cross-functional collaboration with sales, product, and client success 
  • Experience in launching new healthcare technologies (prefer experience with AI powered health tech) marketing positioning and competitive differentiation 
  • Ability to define clear value propositions and create compelling messaging that resonates with various healthcare stakeholders 
  • Expertise in mapping and optimizing user journeys, from engagement to retention 
  • Sales enablement: Developing materials, case studies and training for sales teams to effectively communicate the product value 
  • Demand Gen: Experience in SEO, SEM and paid media, email marketing, and ABM strategies 
  • Proficiency in analytics tools to track KPIs, measure campaigns and iterate on strategies and insights 
  • Strong grasp of CAC and ROI-driven marketing tactics  
  • Bachelor’s Degree (Master’s Degree preferred) in Marketing (or related field) and/or equivalent professional experience 
  • Minimum 10 years of experience in progressively more responsible marketing strategy and execution positions, preferably in technology, start-ups, or SaaS organizations 
  • 5+ years' experience in B2B / Enterprise digital marketing 
  • Experience and relationships with leading healthcare industry agencies, media, consultants and thought leaders 
  • Healthcare experience is required 
  • Agency experience is a plus 

For Colorado, Nevada, New York, and Washington DC-based employment: In accordance with the Pay Transparency laws the salary range for this position is $260,000 to $300,000. The compensation package may include commissions, stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, New York, and Washington DC.

 

At Pager Health, you will work alongside passionate, talented and mission-driven professionals – people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.  

You will be encouraged to shape your job, stretch your skills and drive the company’s future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people’s lives.    

At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to security@pager.com.

Pager Health is committed to protecting the privacy and security of your personal information

 

Average salary estimate

$280000 / YEARLY (est.)
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$260000K
$300000K

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What You Should Know About SVP, Marketing, Pager Health

Are you ready to take on a leadership role that shapes the future of healthcare marketing? Pager Health is searching for a dynamic SVP, Marketing to join our fully remote team. As an industry pioneer in connected health solutions, we’re not just focused on enabling healthcare enterprises but are dedicated to ensuring that healthcare works for everyone. In this pivotal role at Pager Health, you’ll amplify our brand as the leader in digital care navigation, connecting with healthcare executives and driving our unique mission of simplifying healthcare experiences. Your responsibilities will span account-based marketing and relationship-building efforts that engage clients and foster long-term partnerships. You will work closely with our sales, product, and client success teams, ensuring that our marketing strategies resonate across various channels to attract and retain clients effectively. The ideal candidate will possess a solid background in healthcare technology marketing, with hands-on experience in launching innovative AI-powered solutions. Your exceptional analytical skills will help you evaluate campaign performance and optimize our marketing strategies for maximum impact. If you're a strong collaborator ready to guide a talented team, shape marketing strategies, and make a meaningful impact on people’s lives, we want to hear from you! At Pager Health, you will have the opportunity to innovate and be part of a passionate team dedicated to improving healthcare for millions. Let’s redefine care together!

Frequently Asked Questions (FAQs) for SVP, Marketing Role at Pager Health
What are the primary responsibilities of the SVP, Marketing at Pager Health?

The SVP, Marketing at Pager Health is responsible for amplifying the brand within the healthcare industry, managing all B2B and B2C marketing activities, and collaborating with sales to drive lead generation. This role also includes establishing product messaging and overseeing marketing budget management to achieve successful business outcomes.

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What qualifications are necessary for the SVP, Marketing position at Pager Health?

To qualify for the SVP, Marketing role at Pager Health, candidates should possess a Bachelor's degree in Marketing or a related field, alongside a minimum of 10 years of progressive marketing experience. Experience in healthcare marketing, specifically with AI-powered technologies, is essential, as is a background in B2B strategies within digital marketing.

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How does Pager Health support its marketing strategies for the SVP role?

As SVP, Marketing, you will collaborate with various teams—including sales and product development—to create compelling marketing collateral and messages that resonate with key stakeholders. You will leverage partnerships with industry consultants and utilize data to optimize engagement strategies across multiple channels.

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What are the expected outcomes associated with the SVP, Marketing role at Pager Health?

The expected outcomes for the SVP, Marketing at Pager Health include driving client acquisition and retention, enhancing the company's market presence, and developing scalable marketing strategies that build lasting relationships with clients in the healthcare sector. Success in this role will contribute directly to expanding Pager Health's reach and impact.

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What kind of work environment can one expect at Pager Health in the SVP, Marketing role?

Pager Health offers a dynamic and remote-first work environment where innovation thrives. As SVP, Marketing, you’ll work with a passionate, diverse team dedicated to solving healthcare challenges. You’ll have the autonomy to shape your role and contribute to a mission-driven culture devoted to improving healthcare for everyone.

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Common Interview Questions for SVP, Marketing
What marketing strategies do you believe are most effective in the healthcare industry?

When discussing marketing strategies for the healthcare industry, focus on the importance of account-based marketing and targeted engagement techniques. Highlight your experience in utilizing digital platforms, content marketing, and analytics to reach diverse healthcare stakeholders effectively.

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How do you measure the success of a marketing campaign?

To measure campaign success, it's essential to set clear KPIs such as engagement rates, lead generation, conversion rates, and ROI. Discuss your experience with analytics tools to analyze data and summarize campaign performance while iterating based on insights gained.

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What experience do you have in building and mentoring marketing teams?

Emphasize your leadership experience and your approach to fostering collaboration and professional development within your teams. Share examples of successful campaigns developed by your teams and how you've created an environment of open communication and innovation.

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Can you describe your experience with AI in healthcare marketing?

Discuss specific projects or campaigns where you integrated AI solutions into marketing strategies, including their impact on client engagement and operational efficiency. Showcase your understanding of how AI can enhance patient experiences and streamline healthcare processes.

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What steps would you take to optimize user journeys in healthcare marketing?

Detail your methodology for mapping user journeys, from awareness to retention. Discuss how you would analyze user interactions and feedback to refine engagement strategies that resonate with healthcare stakeholders and enhance their experience.

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How do you handle competition in the healthcare marketing space?

Explain your approach to conducting market research to understand competitive landscapes. Discuss how you position the brand by clearly defining the unique value propositions and messaging that differentiate Pager Health from competitors in the market.

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What role does collaboration play in your marketing strategy?

Highlight the importance of cross-functional collaboration, especially with sales and product teams. Share how you’ve fostered partnerships within organizations to ensure that marketing strategies align with business goals and deliver substantial results.

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How would you develop thought leadership content in healthcare marketing?

Describe your process for identifying relevant topics, collaborating with industry experts, and generating insightful content that positions the brand as a leader in the healthcare space. Discuss success stories of campaigns leveraging thought leadership.

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What is your approach to budget management in a marketing role?

Discuss your experience in effectively allocating marketing budgets to various campaigns based on data-driven insights. Share examples of successfully balancing cost-effectiveness with high-impact initiatives, ensuring a positive ROI for every marketing effort.

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Why do you want to work as SVP, Marketing at Pager Health?

Express your enthusiasm for Pager Health’s mission to simplify healthcare. Discuss your alignment with their values and how your expertise in healthcare marketing can contribute to meaningful change in the industry. Highlight your desire to be part of a mission-driven team.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 28, 2025

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