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Social Media Manager - TrainingPeaks

Company Information

We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music. 

We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed.

General Summary

As Social Media Manager you will be equal parts storyteller, copywriter, and producer. Your mission is to grow our reach, engage our audience, and spread our message leveraging all social media platforms. This position will be responsible for implementing our social media and advocacy strategies and will also be directly responsible for sourcing, creating, scheduling, and analyzing posts across various social media networks. This position works closely with the Marketing, Sales, and Product Teams and reports to the Manager of Content on the Brand Marketing.

You are a continuous learner with a hunger for knowledge. You approach challenges as opportunities to improve. You value team members’ input from all levels and you actively seek ways to support your colleagues.

Core Functions: 

  • Work closely with the marketing leads and other key stakeholders to create social media campaigns that support our Brand, Growth, and Product marketing strategies.
  • Source and create creative, topical, on-brand content from industry leaders, partners, influencers, and existing in-house content sources.
  • Demonstrate mastery of the TrainingPeaks voice, tone, and visual style by ensuring all social media content adheres to brand guidelines.
  • Identify opportunities to work with social media influencers, build influencer marketing strategies and campaigns, and collaborate with influencers to activate their networks.
  • Create compelling visuals, video, audio, etc. for all posts. 
  • Manage our content calendar and post to social channels daily.
  • Track and analyze social media and advocacy analytics and utilize the data to gain insights and positively affect future outcomes.
  • Grow our social media following across all channels with hyper-targeted followers.
  • Stay up-to-date on social media trends and best practices.
  • Identify opportunities to engage with potential customers.
  • Drive organic engagement and traffic to our marketing website. 
  • Engage with influencers and partners to help grow and maintain relationships.
  • Create and manage a community of super users.
  • Monitor all social channels and respond appropriately to customer feedback.
  • Work with internal stakeholders to identify coaches for testimonials and/or case studies.
  • Actively seek out opportunities for photo or video shoots to fill the content library with non-stock assets.
  • Actively seek out opportunities to create (video) content with existing customers and influencers.
  • Work closely with other members of the marketing team to bring these to life. 
  • Coach and mentor junior team members who are actively involved in social media as part of their role.

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Required Qualifications:

  • A passion for social media marketing and analytics.
  • Minimum 3 years of social media marketing experience.
  • Experience using major social media platforms in a business setting.
  • Experience using social media analysis tools.
  • Experience with social media advertising and brand advocacy programs.
  • Excellent writing, editing, and communication skills.
  • Positive attitude and customer-oriented.
  • Basic creative skills with Adobe Creative Suite, Figma, or similar products. 
  • Familiarity with social media management tools (Later, Buffer, etc.).

Desired Qualifications: 

  • Deep understanding of endurance sports.
  • Experience using our products and services.
  • Bachelor's degree in marketing, business, or related field.

Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply.

Benefits

Compensation:

Peaksware/TrainingPeaks is committed to fair and equitable compensation practices. The annual compensation range for this role in Colorado is $58,477 - $97,461. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.

This role is eligible for variable compensation, including bonus.

Benefits and Perks

Health

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Paid Parental Leave
  • Teladoc
  • Employee Assistance Program (EAP)
  • Additional coverage options such as accident and critical illness insurance and hospital indemnity

Disability and Life

  • Company-paid Short Term Disability
  • Company-paid Long Term Disability
  • Company-paid Basic Life Insurance and AD&D
  • Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child

Additional

  • 401(K)
  • 401(K) Matching
  • Pet Insurance
  • 9 paid holidays annually and unlimited Flexible Time Off (FTO)
  • Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
  • Access to the Performance and Recovery Center (PARC), our on-site fitness facility
  • Employee only access to on-site locker rooms and showers
  • Employee only access to secure, indoor bike storage
  • Access to our onsite Music Studio
  • An assortment of “grab’n go” fruit and snacks as well as on tap cold brew, kombucha, and beer.
  • Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas.
  • Access to e-bikes available exclusively to Peaksware employees
  • Significant investment in resources for employee growth and development
  • Corporate discounts on select gym memberships and top brand gear
  • Flexible work schedule in a culture of trust

Please contact careers@peaksware.com if you require a reasonable accommodation to review our website or to apply online.

Work Environment:

This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

All employees must comply with all safety policies, practices and procedures.  Report all unsafe activities to your manager and/or Human Resources.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

To view the Peaksware Privacy Policy, click here. By submitting an application, you acknowledge and agree to the Peaksware Privacy Policy.

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Average salary estimate

$77969 / YEARLY (est.)
min
max
$58477K
$97461K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Social Media Manager - TrainingPeaks, Peaksware

At TrainingPeaks, we're on the lookout for a dynamic Social Media Manager to join our vibrant team! If you have a passion for storytelling and you're well-versed in the art of social media, we want you to help us connect with athletes, coaches, and music educators across the globe. As the Social Media Manager, you'll have the exciting opportunity to grow our online presence by crafting engaging content that resonates with our audience. Collaborating closely with the Marketing, Sales, and Product Teams, you'll be central to developing campaigns that reflect our brand's voice. Your mission? To create captivating posts, harness the power of influencers, and drive engagement with our community. We value creativity and innovation, so you'll have the chance to experiment with various formats, from eye-catching visuals to compelling videos. With your analytical mindset, you’ll track social media metrics and leverage insights to enhance our strategies. We’re not just about qualifications; we love a candidate who is genuinely enthusiastic about social media and eager to learn. Here at TrainingPeaks, we believe in equal opportunities, and we welcome diverse applicants who can bring fresh perspectives to our team. So, if you want to help us champion better training experiences for everyone, come join us at TrainingPeaks!

Frequently Asked Questions (FAQs) for Social Media Manager - TrainingPeaks Role at Peaksware
What responsibilities does a Social Media Manager have at TrainingPeaks?

As the Social Media Manager at TrainingPeaks, your primary responsibilities will include creating and managing social media campaigns that align with our brand and product marketing strategies. You'll be tasked with sourcing and producing engaging content, overseeing our daily social media posts, and analyzing performance metrics to refine our approach. Engaging with influencers and fostering online communities will also be key parts of your role, contributing to our growth and visibility.

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What qualifications are needed for the Social Media Manager position at TrainingPeaks?

For the Social Media Manager role at TrainingPeaks, you should have a passion for social media, backed by a minimum of three years of relevant experience. Familiarity with major social media platforms and analytics tools is crucial. Additionally, strong communication skills and a talent for creative content creation are essential. A Bachelor's degree in marketing or a related field is preferred but not mandatory, as we value experience and enthusiasm.

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How does TrainingPeaks support the professional growth of the Social Media Manager?

At TrainingPeaks, we are deeply committed to the professional growth of our employees, including our Social Media Manager. We provide significant resources for ongoing development, encourage participation in training and workshops, and offer mentorship opportunities. Our company culture promotes continuous learning, ensuring that team members can develop their skills and advance their careers while working with us.

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What type of content will the Social Media Manager create for TrainingPeaks?

As a Social Media Manager at TrainingPeaks, you'll be responsible for creating a variety of content, such as promotional posts, engaging visuals, informative videos, and written articles. You'll curate content from industry influencers and thought leaders, ensuring it aligns with our brand's voice. The goal is to foster community engagement while delivering useful information to our target audience in the sports and education sectors.

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What kind of work culture can a Social Media Manager expect at TrainingPeaks?

The work culture at TrainingPeaks is inclusive, supportive, and collaborative. As a Social Media Manager, you'll be part of a vibrant team where ideas are valued, and input is encouraged. We promote flexibility and trust, allowing employees to thrive in their roles while balancing their work-life demands. Our commitment to diversity ensures that everyone feels welcomed and valued for their unique contributions.

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Common Interview Questions for Social Media Manager - TrainingPeaks
How do you develop a social media strategy for TrainingPeaks?

To develop a social media strategy, start by identifying the target audience and understanding their preferences. Then, analyze current trends, select appropriate platforms, and outline your content themes. Collaborate with marketing stakeholders to align campaigns with brand goals, and establish key performance metrics to gauge success.

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Can you provide an example of a successful social media campaign you've managed?

When asked this question, choose a campaign where you clearly outline your objectives, the strategies you implemented, and the results you achieved. Highlight how you used analytics to inform your decisions and how the campaign aligned with the brand's messaging, ensuring to mention any metrics demonstrating success.

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What tools do you use for social media management and analysis?

Explain that you frequently use social media management tools like Buffer or Later for scheduling posts and managing content calendars. For analytics, reference tools such as Hootsuite or Google Analytics to track engagement and gather insights about your audience's behavior, allowing for data-driven decision-making.

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How do you engage with your audience on social media?

Engaging with the audience requires authenticity and responsiveness. Share examples of how you interact through comments, direct messages, and polls. Emphasize the importance of listening to audience feedback and creating content that reflects their interests, which can foster community building.

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What should you consider when creating content for TrainingPeaks’ audience?

Consider the audience’s needs, preferences, and pain points. Ensure that the content is not only informative but also aligns with TrainingPeaks’ values. Adhering to brand guidelines, creating diverse formats, and maintaining a consistent voice are essential for keeping the audience engaged and informed.

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How do you stay updated on trends in social media?

Regularly reading industry blogs, attending webinars, and participating in social media marketing groups on platforms like LinkedIn can keep you informed about the latest trends. Sharing insights with your team and experimenting with new tools or formats can also be valuable methods to remain at the forefront of changes in the social media landscape.

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What role does collaboration play in your social media strategy?

Collaboration is crucial in ensuring cohesive messaging and maximizing resource use. Explain how you work with marketing, sales, and product teams to align goals, share insights, and create comprehensive campaigns that engage audiences effectively. Mention the benefits of building relationships with influencers as part of this collaborative effort.

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How do you measure the success of your social media campaigns?

Success can be measured through key performance indicators (KPIs) such as engagement rates, follower growth, and conversion metrics. Discuss your approach to tracking these indicators over time and how you use the data to adapt strategies and improve future campaigns.

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How do you handle negative comments or feedback on social media?

Address negative comments with professionalism and empathy. Outline your approach of responding promptly, acknowledging the concern, and offering a solution if possible. Highlight how turning a negative experience into a positive one can strengthen your brand's reputation and customer loyalty.

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Why do you want to work for TrainingPeaks as a Social Media Manager?

Express your alignment with TrainingPeaks’ mission and values. Share your enthusiasm for their focus on supporting athletes and educators, and how your skills and passion for social media marketing can contribute to the brand's growth and community-building efforts. Personalize your answer by mentioning specific aspects of the company that resonate with you.

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We provide funding, guidance, accountability and best practices to a growing portfolio of companies that connect performers, instructors and creators through content and software platforms to help people achieve their best through deliberate pract...

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DATE POSTED
March 22, 2025

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