Revenue Operations Analyst Manager (Remote)

The Revenue Operations Analyst Manager at Percona is responsible for driving revenue growth through strategic analysis and reporting. You will create and maintain dashboards in Salesforce to monitor key performance indicators, conduct detailed analyses to forecast revenue, and identify growth opportunities. Collaborating with Finance, Sales, and Customer Success, you will also optimize quota-setting and territory planning while overseeing Salesforce administration to enhance data governance.

To be considered for the Revenue Operations Analyst Manager role at Percona, candidates typically need at least 5 years of experience in revenue or sales operations, preferably in a SaaS context. Strong expertise in Salesforce administration, advanced Excel skills, and familiarity with BI tools like Tableau or Looker are essential. A bachelor's degree in Business or Finance is required, while an MBA and experience with subscription-based revenue models are advantageous.

The Revenue Operations Analyst Manager at Percona plays a critical role in revenue enablement by designing comprehensive training programs and documentation aimed at driving Salesforce adoption. This includes supporting the pricing strategy and structuring deals for complex enterprise contracts, ensuring that sales and customer success teams are equipped with the necessary tools and knowledge to maximize their potential.

In the Revenue Operations Analyst Manager role at Percona, you will primarily work with Salesforce for customer relationship management, along with tools like HubSpot for marketing automation. Your day-to-day tasks will also utilize advanced Excel functionalities and BI tools like Tableau or Looker to create insightful reports and dashboards, facilitating data-driven decision-making across the organization.

Percona fosters a dynamic, remote-first culture where collaboration and innovation are highly valued. As a Revenue Operations Analyst Manager, you will be part of a globally dispersed team that encourages open communication and the sharing of ideas. The company provides generous benefits, including flexible work hours, support for professional development, and initiatives that promote work-life balance and social responsibility, making it a great place for passionate individuals to thrive.

As a prospective Revenue Operations Analyst Manager, it's crucial to highlight your focus on metrics such as pipeline health, win/loss rates, ARR/MRR, and churn. When discussing this in an interview, explain how these metrics help identify trends and ultimately enable better forecasting and strategic decision-making.

In interviews, discuss your hands-on experience with Salesforce, particularly in areas like data administration and workflow automation. Providing examples of how you've built dashboards or implemented processes that improved data accuracy and influenced revenue growth will demonstrate your technical competence and problem-solving skills.

It's essential to explain your approach to prioritizing tasks based on impact and alignment with organizational goals. Discuss methodologies such as Agile or other frameworks you've used, and how you would communicate changes and updates to cross-functional teams effectively.

Discuss your analytical skills and strategic mindset by sharing specific methodologies you've used to analyze data, such as cohort analysis or customer segmentation. Emphasize how these approaches have informed decisions about sales tactics or operational improvements in past roles.

Explain your approach to data governance, including enforcing data quality practices, routine audits, and training initiatives for team members. This assurance of data accuracy is crucial for informed decision-making and operational success within revenue operations.

Use the STAR (Situation, Task, Action, Result) method to share a specific example of process improvement. Emphasize results, such as increased efficiency or revenue, and the tools you used, such as Salesforce or Excel, to lead the change.

Highlight your mentoring philosophy by explaining how you've employed technology to facilitate virtual training sessions, created comprehensive documentation, and encouraged regular check-ins to foster skill development and performance within a remote environment.

Discuss specific challenges such as data discrepancies, alignment across departments, or change management. Provide examples of how you've faced these challenges head-on, emphasizing your problem-solving skills and your ability to collaborate with diverse teams.

Illustrate your experience in sales forecasting by discussing specific tools and techniques you've utilized to build forecasts, such as using historical data, market analysis, or customer insights. Describe how you communicate these forecasts effectively to stakeholders.

Interviewers will appreciate your commitment to personal growth. Discuss how you engage with industry blogs, webinars, or professional networks. Mention any relevant certifications you pursue to enhance your knowledge in revenue operations and sales analytics.