Lead Product Designer

The Lead Product Designer at Pigment is responsible for leading the entire design process, from problem definition to production delivery. This involves conducting user research, creating user journey maps, and formulating insights that inform the design scope. You will transform complex requirements into user-friendly experiences, oversee usability testing, and collaborate with product managers to align the product roadmap with user-centric designs.

Candidates for the Lead Product Designer role at Pigment should have at least 8 years of experience in product design, specifically with complex B2B software. A strong portfolio that showcases innovative, user-centric designs is essential. Moreover, proficiency in HTML, CSS, Javascript, and React is vital for effective collaboration with engineering teams, alongside a deep understanding of design best practices in agile environments.

Yes, mentoring experience is crucial for the Lead Product Designer position at Pigment. You will be tasked with guiding and reviewing the work of other designers on your team. Your ability to mentor is instrumental in fostering a high-quality design culture and ensuring that all team outputs meet Pigment's exceptional standards.

As the Lead Product Designer at Pigment, you will be involved in various high-impact and strategic initiatives relevant to our Enterprise Performance Management platform. This includes conceptualizing innovative design solutions, developing user interfaces, and expanding the platform's features to enhance user engagement and satisfaction.

The work culture at Pigment is collaborative, innovative, and inclusive. As a Lead Product Designer, you will be encouraged to introduce new methodologies and advocate for design best practices across the organization. With a commitment to diversity and teamwork, Pigment fosters an environment where creativity thrives and design excellence is a shared goal.

In articulating my design process, I emphasize user research and engagement as foundational steps. I start by defining the problem and understanding user needs, followed by creating user journey maps. I then iterate on design concepts, continuously gathering feedback from users and stakeholders to refine the solutions before moving towards production.

When receiving feedback from non-design stakeholders, I focus on facilitating open discussions to understand their perspectives. I believe in presenting design rationales clearly and adapting designs based on valuable insights while ensuring the core user experience remains intact.

I believe in setting clear standards and expectations from the outset. This includes regular design reviews and collaborative sessions where team members can share feedback and ideas. Creating an environment that fosters mentorship and encourages continuous learning also helps maintain high standards.

In a fast-paced environment, I prioritize projects based on user needs, business objectives, and feedback from product managers. Using methods like impact vs. effort assessments and maintaining an agile mindset enables me to allocate resources efficiently and adapt to changing priorities.

In my previous role, I conducted usability testing after developing an initial prototype of a feature. By observing users interact with the interface, I was able to identify pain points and areas for improvement, which informed subsequent design iterations, ultimately enhancing the user experience significantly.

Balancing creativity with user-centric design is achieved through a process of iterative design. I encourage creativity during brainstorming sessions while consistently referring back to user data and feedback to ensure that the innovative concepts align with user needs and real-world usage.

I have extensive experience collaborating with cross-functional teams, including engineers, product managers, and marketing specialists. Open communication channels, respect for diverse perspectives, and regular check-ins have proven to be effective strategies for successful collaboration and project outcomes.

I stay updated on design trends by following industry leaders and attending design webinars. I aim to incorporate relevant trends in a way that enhances user experience and aligns with Pigment’s brand identity, ensuring any new style or method remains functional and user-focused.

I regularly use tools such as Sketch, Figma, and Adobe XD for design work, complemented by InVision or Marvel for prototyping. These tools allow for effective collaboration with team members and facilitate quick iterations based on feedback.

Storytelling plays a crucial role in my design presentations, as it helps convey the rationale behind my design choices effectively. By framing my designs within a narrative context, I can engage stakeholders emotionally, making it easier for them to understand the user’s journey and the value our solutions deliver.