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Sr. Manager, Sales Strategy & Operations, SMB

About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

The Sales Strategy & Operations (SS&O) team guides and deploys critical business decisions across the advertising sales organization through strategy, analytics and operations. Team members are experts in business strategy and operations and analytical and strategic thinking. They are pragmatic and results-oriented.

 

What you’ll do:

  • Lead a team of high-performing global Sales Strategy & Operations managers focused on Small & Medium Businesses (SMBs) across four key regions: North America, Europe, LATAM & APAC.
  • Work directly with key Global SMB sales leaders on critical strategic, organizational and operational projects designed to increase revenue, sales productivity and operational efficiency, including VP of Global SMB & Channel Sales.
  • Structure and execute strategic initiatives by developing work plans, gathering and synthesizing relevant data, leading analyses and developing final recommendations.
  • Analyze and determine key insights from key business drivers, trends and operating metrics. Translate data into insights and action, and communicate recommendations to sales leadership and the broader organization.
  • Take advantage of large amounts of structured data to understand how our customers interact with our product and service offerings.
  • Work with and influence cross-functional teams including Marketing, Measurement, Product and Finance.
  • Proactively identify and redefine processes and systems that improve and scale our business.
  • Partner directly with and oversee Sales Strategy & Operations counterparts within our operating Vendor-partner teams.
  • Support company-level strategy-setting and planning efforts.

 

What we’re looking for:

  • 10+ years of professional experience in strategy & operations in highly analytical environments such as management consulting, investment banking, corporate strategy or technology/media companies along with proven ability to lead and manage others.
  • Proven ability to successfully lead team and self in a complex, fast-paced environment, planning and managing at both the strategic and operational level. Organized, detail-oriented and strategically focused.
  • A strong track record of identifying key questions, connecting the dots, performing analyses independently, and communicating complex findings (written & verbal) to executive level audiences in a clear and concise way.
  • Experience working with senior stakeholders and influencing cross-functional teams to drive outcomes.
  • Strong data analytics skills (SQL, Tableau) and experience working with large data sets. Ability to visualize complex data sets that provide insights and clearly inform areas of action.
  • Understanding of sales and digital advertising platforms plus experience with Small & Medium Business (SMB) segment preferred.
  • Experience managing a global/large-scale team via outsourced vendor operations a plus.
  • Bachelor’s degree in a relevant field such as business, economics, statistics, or a related field or equivalent experience.

 

Relocation Statement:

  •  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

 

In-Office Requirement Statement:

  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore needs to be within a commutable distance from the San Francisco office.

#LI-KP3

#LI-HYBRID

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only
$151,634$312,188 USD

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
 

Average salary estimate

$231911 / YEARLY (est.)
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$151634K
$312188K

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What You Should Know About Sr. Manager, Sales Strategy & Operations, SMB, Pinterest

Join Pinterest as a Sr. Manager, Sales Strategy & Operations, SMB, and immerse yourself in an environment where creativity meets cutting-edge analytics. In this role, you’ll lead a talented global team focused on supporting Small & Medium Businesses across regions like North America, Europe, LATAM, and APAC. You will collaborate directly with influential leaders in the SMB sales sector, like the VP of Global SMB & Channel Sales, to drive initiatives that enhance revenue, sales productivity, and operational efficiency. Your analytical prowess will shine as you develop strategic initiatives, distilling complex data into actionable insights that will inform our sales leadership and broader organization. You'll closely monitor market trends and customer interactions, using your findings to redefine processes and inform key business strategies. If you're someone who thrives in dynamic settings and enjoys working closely with cross-functional teams while managing a high-performing group, this role is for you! Plus, with our PinFlex working model, you have the flexibility to find the work-life balance you crave, making it an ideal time to consider shaping your future with us at Pinterest, the home of inspiration.

Frequently Asked Questions (FAQs) for Sr. Manager, Sales Strategy & Operations, SMB Role at Pinterest
What are the responsibilities of the Sr. Manager, Sales Strategy & Operations, SMB at Pinterest?

The Sr. Manager, Sales Strategy & Operations, SMB at Pinterest is responsible for leading a high-performing team and driving key strategic initiatives to enhance revenue and operational efficiency across the SMB space. This includes collaborating with global sales leaders, structuring strategic initiatives, analyzing business trends, and providing actionable insights to sales leadership.

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What qualifications are needed for the Sr. Manager, Sales Strategy & Operations, SMB position at Pinterest?

Candidates for the Sr. Manager, Sales Strategy & Operations, SMB role at Pinterest should have over 10 years of experience in strategy and operations, particularly in analytical environments. A strong background in leading teams, the ability to manage complex projects, skills in data analytics (like SQL and Tableau), and experience working with sales and digital advertising platforms are essential.

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How does the Sr. Manager, Sales Strategy & Operations, SMB at Pinterest contribute to the company’s success?

In this role, the Sr. Manager, Sales Strategy & Operations, SMB contributes to Pinterest’s success by enhancing sales productivity and operational efficiency through strategic project management. By analyzing data and market trends, they help shape high-level decisions that directly influence company growth in the SMB sector.

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What is the working model for the Sr. Manager, Sales Strategy & Operations, SMB position at Pinterest?

Pinterest offers a flexible working model known as PinFlex for the Sr. Manager, Sales Strategy & Operations, SMB role. While the position allows for remote work, there is an expectation for in-person collaboration in San Francisco once or twice a quarter, promoting both flexibility and connection among team members.

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What type of team will the Sr. Manager, Sales Strategy & Operations, SMB be leading at Pinterest?

The Sr. Manager, Sales Strategy & Operations, SMB will lead a global team of high-performing professionals focused on small and medium businesses. This diverse team works across key regions, providing a collaborative atmosphere and a breadth of perspectives aimed at driving innovation and results.

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Common Interview Questions for Sr. Manager, Sales Strategy & Operations, SMB
Can you describe your experience in managing sales strategy and operations?

In responding to this question, highlight specific roles you've held that involved strategic oversight. Discuss how you balanced operational demands with strategic goals, and provide examples of successful initiatives you've implemented.

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How do you analyze complex data sets to derive actionable insights?

Discuss your methods for data analysis, including tools like SQL or Tableau you’ve used. Share an example of a complex data project where you were able to translate data into clear, actionable insights for an audience.

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Can you give an example of a strategic initiative you led that resulted in improved sales performance?

Prepare a success story where a strategic initiative you implemented led to measurable sales improvement. Explain the problem, your approach, and the outcomes.

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How do you prioritize tasks in a fast-paced environment?

Provide a clear strategy that you use for prioritizing tasks. Mention tools or methods that help you stay organized and ensure that urgent and important tasks are addressed promptly.

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What strategies do you use when working with cross-functional teams?

Discuss your collaboration style with cross-functional teams. Provide examples of how you’ve effectively communicated and worked alongside teams from different functions to achieve a common goal.

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Describe your leadership style and how you manage your team.

Articulate your leadership philosophy. Discuss how you empower team members, address challenges, and foster an environment that encourages growth and productivity.

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How do you assess the effectiveness of a sales strategy?

Explain the metrics and KPIs you consider when evaluating sales strategies. Give an example of how you assessed strategy effectiveness in a past role and the adjustments you made based on your findings.

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What role do you play in strategy setting and planning for a sales organization?

Discuss your involvement in strategic planning processes, including how you contribute insights from data analyses and team feedback to shape strategic direction.

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How do you handle conflicts within your team?

Share your approach to conflict resolution. Illustrate your ability to mediate issues and foster an environment of open communication to prevent conflicts.

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What excites you about working for Pinterest as a Sr. Manager, Sales Strategy & Operations, SMB?

Express your enthusiasm for Pinterest's mission and culture. Share how your personal values align with the company's goals and how you envision contributing to its success.

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Our mission is to bring everyone the inspiration to create a life they love.

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DATE POSTED
March 19, 2025

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