Revenue Associate (Atlanta)

As a Revenue Associate at Pipe, your key responsibilities will include engaging with our partners’ merchants and direct customers to understand their needs and demonstrate how our financial solutions can meet their objectives. You'll manage the entire sales cycle, ensuring prospects are qualified and activated efficiently while also providing them with guidance throughout the process. Additionally, you'll collaborate closely with Customer Success and Customer Service teams to enhance customer satisfaction.

To qualify for the Revenue Associate position at Pipe, candidates should be based in Atlanta and able to be in the office three days a week. A bachelor's degree or at least two years of relevant experience in sales or customer-facing roles is required, preferably in fintech, credit, or financial services. Strong communication skills and familiarity with CRM software, especially Salesforce, are also essential.

At Pipe, we believe in the continuous growth of our employees. Revenue Associates receive extensive training and mentorship to develop their sales skills and deepen their understanding of our products. We also encourage feedback to help shape our offerings based on market needs, actively involving you in the evolution of our services.

The work environment at Pipe is dynamic and supportive. As a remote-first company, we encourage a flexible work-life balance while maintaining an Atlanta presence for collaborative work three days a week. You’ll be joining a team that values authenticity, humility, and excellence, where your contributions will genuinely make a difference.

The annual base salary for the Revenue Associate role at Pipe is structured competitively across different career levels, starting from $65,000 with an additional variable incentive of up to $40,000. This ensures that you are compensated well for your contributions and have significant earning potential based on your performance.

When answering this question, describe specific experiences you've had managing sales cycles, including how you approached prospecting, lead qualification, and closing deals. Use examples where you successfully navigated challenges and how those experiences would translate to the Revenue Associate role at Pipe.

Discuss the importance of active listening and how you approach customer interactions. Share examples of how you've built trust in past roles, emphasizing your ability to empathize with clients and provide tailored solutions to their needs.

Share specific strategies you’ve employed in the past, such as setting clear goals, using CRM tools effectively, and regularly analyzing your performance metrics. Explain how you plan to employ these strategies in your role at Pipe.

Use a specific scenario to illustrate your negotiation skills. Detail the challenge, the tactics you employed, and the positive outcome that resulted. Highlight your ability to remain calm under pressure and focus on win-win situations.

In your response, explain what drew you to Pipe, such as the company’s innovative approach to financial solutions, its culture of collaboration, and how you align with its values. Express your enthusiasm for contributing to the team's success.

Illustrate your receptive attitude towards feedback by citing examples where receiving constructive criticism has led to your growth. Discuss how you view feedback as a learning opportunity and actively work on areas for improvement.

Discuss your understanding of the role of technology, including CRM systems and data analytics in sales. Highlight how technology can enhance customer engagement and streamline sales processes, specifically in the context of the Revenue Associate role.

Describe your systematic approach to time management and task prioritization. Mention tools or techniques you use to ensure that each client receives the attention they need while balancing competing deadlines.

Reflect on what drives you in a sales position, whether it’s achieving targets, building relationships, or problem solving for clients. Share how these motivators compel you to contribute to Pipe’s vision.

Outline a strategic approach to onboarding, including conducting needs assessments, setting expectations, and providing continuous support. Emphasize your commitment to ensuring partners feel confident and equipped to succeed with Pipe's offerings.