Medical Assistant- Hackensack Float

Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) provides comprehensive reproductive and sexual health care, abortion services, education and information to women, men and teens at 17 health centers throughout 18 counties in New Jersey.

Pay: $22.15 per hour

Hours: 35 hr work week, Non-Exempt

Schedule: Full Time, 5-day work week

Schedule Requirement: Must be able to work on Saturdays**

Position: Medical Assistant Northern Float - Floating between Hackensack, Englewood, Morristown & Elizabeth

Benefits:

-Medical , Vision & Dental

-HSA, HRA & FSA Accounts

-401k w/ a Generous Employer Match!

-Medical Discounts

-AD&D & LTD Plans Paid 100%

-Life Insurance

-Tuition Reimbursement

-PTO Time

-Holidays Off with Pay

-Student Loan Forgiveness

-Mileage Reimbursement

-NJ Family & Medical Leave

-Flexible Schedule & Hours

-Career Development

-Supportive Work Culture

-Paid Training!

Job Description:

JOB REQUIREMENTS:

1. Minimum Education: High School Diploma or equivalent required (ex: GED)

2. Work Experience: 1-year experience in a health care, customer service, or social services environment in a similar role

3. CPR certification, preferred

4. Certification as a Medical Assistant, preferred

5. EMR/EHR experience is a plus

6. Other Requirements: Ability to read, write and speak in English, Bilingual in Spanish desirable

ESSENTIAL JOB FUNCTIONS:

Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.

The Medical Assistant performs a wide range of duties, including, but not limited to the following:

1. Provides high quality patient care (including safety, information, referral):

• Assists customers with completion of social and medical history on clinical forms.

• Documents, accesses and arranges patient information in various records (charts, electronic database)

• Performs vital signs and routine lab testing in accordance with training and educational background.

2. Provides excellent customer service:

• Communicates information about Planned Parenthood philosophy, services and family planning methods to clients and community members.

• Works with clients in a friendly & compassionate manner to ensure a warm and welcoming health center environment.

• Contacts clients and answers telephone, providing general information, schedules and reschedules appointments, makes referrals and follows up with clients requesting additional information.

• Remains flexible and available to extend/change scheduled hours and work locations, as needed, to meet the needs of customers.

3. Ensures efficient & effective patient flow (including process improvements):

• Performs routine clinical duties, which include preparing exam rooms, cleaning exam rooms between patients and at end of clinical session; preparing patient charts with proper forms; pulls and files patient charts and lab work, and handling routine cash flow and office procedures.

• Works with Center Manager and other staff to facilitate patient flow during clinical sessions.

4. Ensures a safe and effective clinic environment (equipment, supplies, etc.):

• Ensures adequate supplies are stocked in exam rooms & laboratory; assists with inventory monitoring and ordering supplies.

• Assists in emergency situations, as trained, and when needed.

• Participates in quality and risk management improvement activities in keeping with OSHA, CLIA, Agency Medical Standards and Guidelines (MSGs), SecuReach, and other required activities.

5. Participates in the Affiliate’s efforts related to revenue cycle, which include but are not limited to:

• Coding properly; achieving goals for productivity; meeting or exceeding revenue targets; and expense management as budgeted.

6. Demonstrates commitment to established Workplace Values: Trustworthy; Effective Communication:

Respectful; Supportive; Collaborative; Excellence. Practices behaviors that effectively demonstrate the Affiliate’s Workplace Values and supports goal to co-create a great workplace.

7. Works collaboratively with all team members to create a great workplace:

• Provides support to patients by assisting during examinations, refers complex medical/social history findings to nurse or clinician, assists clinical staff in follow-up of abnormal findings and reinforces clinician instructions.

• Participates in monthly staff and other meetings and attends in-service sessions.

8. Participates in all training and education requirements to stay current in:

• Daily tasks, license requirements (if appropriate), technology trainings (ex: NextGen, SecuReach, etc.) updates in MSGs, required trainings (ex: CAL, policy reviews, etc.), and others as appropriate.

9. Performs other duties as assigned in support of mission and as required to ensure delivery of consistent high quality services.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:

1. Commitment and demonstration of excellent internal and external customer service.

2. Attention to detail; ability to follow processes and procedures from beginning to end.

3. Recognized excellence in interpersonal and relationship building skills.

4. Ability to work collaboratively with staff throughout the agency to effect change.

5. Strong operational and organizational skills; ability to balance priorities, make effective decisions, and contribute as a team player within the organization.

6. Excellent written and verbal communication skills. Able to communicate information in an organized and clear manner.

7. Able to demonstrate behaviors that represent the Affiliate’s Workplace Values.

8. Able to maintain and demonstrate strict confidentiality of all information.

9. Entrepreneurial spirit, intellectual curiosity, high energy, positive attitude and diplomatic.

10. Commitment to reflect quality assurance and risk management in daily tasks.

11. Has computer skills and ability to learn/operate software programs.

12. Maintains professional appearance and demonstrates professional attitude at all times.

13. Ability to work flexible schedules and maintain punctual attendance.

14. Able to work under pressure, remain calm, prioritize, and meet deadlines.

15. Ability to relate to diverse communities.

16. Ability to remain open and non-judgmental towards colleagues and customers.

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically.  This job description is not a contract.

NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT:

Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law.  PPNCSNJ will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.

PPNCSNJ is an Equal Opportunity Employer.