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Business Analysis Advisor

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analysis Advisor within PNC's Retail Product Management & Development organization, you can sit in Pittsburgh, PA.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

  • Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
  • Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.
  • Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams on  complex business requirements.
  • Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model

Competencies

Analytical Thinking, Business Assessment, Business Process Modeling, Consulting, Effectiveness Measurement, Information Capture, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Average salary estimate

$85000 / YEARLY (est.)
min
max
$75000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Analysis Advisor, PNC

Discover an amazing opportunity to join PNC as a Business Analysis Advisor in beautiful Pittsburgh, PA! At PNC, we believe our people are our greatest asset, and we're dedicated to fostering an inclusive workplace culture where everyone feels valued. In this role, you’ll dive into the exciting world of business requirements research and analysis, working closely with both clients and technology teams. Your insights will help in the development and assessment of sophisticated processes and workflows that drive project success. Not only will you mentor and lead fellow associates in best practices, but you’ll also be the go-to person for translating business needs into actionable insights. By collaborating with stakeholders and utilizing your expertise in analytical thinking, you will help shape our product management strategies. If you’re passionate about enhancing customer experiences and have a knack for managing risk, you’re exactly who we’re looking for. With a rewarding career path ahead, PNC values your contributions and is invested in your future growth. Plus, enjoy an extensive benefits package that takes care of your health and well-being, and provides you with the time off you deserve. Ready for a challenge that makes a difference? Join PNC as a Business Analysis Advisor and contribute to our mission of supporting our customers with tailored solutions.

Frequently Asked Questions (FAQs) for Business Analysis Advisor Role at PNC
What are the responsibilities of a Business Analysis Advisor at PNC?

As a Business Analysis Advisor at PNC, you will oversee research and collection of business requirements, manage complex processes, and engage with stakeholders to solve business challenges. Your role involves leading project management activities and ensuring effective communication among various teams, thereby driving successful outcomes.

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What qualifications are needed for the Business Analysis Advisor position at PNC?

To qualify for the Business Analysis Advisor position at PNC, candidates should have a Bachelor's degree and at least 3 years of relevant experience in business analysis. While certification is not required, it can enhance your role. A strong foundation in data analytics, project management, and business processes is essential for success.

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Can I work remotely as a Business Analysis Advisor at PNC?

The Business Analysis Advisor position at PNC is primarily based in Pittsburgh, PA. While PNC promotes a flexible work environment, this specific role requires in-office collaboration with teams and stakeholders within the Pittsburgh location.

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How does PNC support employee career development for Business Analysis Advisors?

PNC is deeply committed to the growth of its employees, including Business Analysis Advisors. You will have the opportunity to lead and mentor peers and participate in professional development programs that enhance your skills and promote career progression within the company.

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What benefits do Business Analysis Advisors receive at PNC?

At PNC, Business Analysis Advisors enjoy a comprehensive benefits package, which includes health coverage, retirement plans, paid time off, and various wellness programs. The company prioritizes employee well-being and provides options for continuous learning and development.

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Common Interview Questions for Business Analysis Advisor
What methods do you use to gather business requirements?

When answering this question, share your systematic approach to gathering business requirements, including techniques like interviews, surveys, and workshops. Discuss how you engage stakeholders to ensure that all necessary information is captured and translated into actionable tasks.

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How do you prioritize tasks in a business analysis project?

For this question, explain your process of evaluating task importance based on project goals, deadlines, and stakeholder input. Mention tools or frameworks you use to prioritize effectively while keeping the lines of communication open with your team to adjust as needed.

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Can you describe a challenging project and how you handled it?

Here, succinctly outline the project, its challenges, and your approach to overcoming obstacles. Focus on your problem-solving skills, how you involved team members, and the positive outcome that resulted from your efforts.

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How do you ensure stakeholder alignment during a project?

Describe your strategies for stakeholder engagement, including regular check-ins, updates, and feedback loops. Emphasize the importance of clear communication and how it helps to meet or exceed project expectations.

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What tools do you find most helpful for business process modeling?

Mention specific tools or software you’ve utilized for business process modeling. Discuss how they aid in visualization, documentation, and communication with stakeholders to create a shared understanding of processes.

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How do you stay current with industry trends relevant to business analysis?

Talk about your commitment to continuous learning through professional organizations, workshops, or relevant certifications. Share resources like blogs, podcasts, or webinars that you find useful in staying updated on best practices and industry advancements.

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How do you approach risk management in business analysis projects?

Explain your process for identifying potential risks, assessing their impact, and planning responses. Discuss the collaboration with stakeholders to ensure that everyone is aware of and prepared for potential challenges in the project.

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What role does data analytics play in your work as a Business Analysis Advisor?

Highlight the importance of data analytics in informing decisions, identifying trends, and supporting process improvements. Discuss any specific metrics or KPIs you analyze to track project performance and outcomes.

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Why do you believe customer focus is vital in business analysis?

Here, express your belief that understanding customer needs drives the success of any project. Share examples of how you’ve incorporated customer feedback into analysis to improve solutions and enhance satisfaction.

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What is your experience with mentoring or coaching junior business analysts?

Discuss your approach to mentoring, emphasizing the importance of knowledge transfer, supporting professional growth, and providing constructive feedback. Share specific examples where your mentorship has positively impacted the development of junior team members.

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DATE POSTED
April 22, 2025

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