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MDPCP Program Manager

Company Description

Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers.

Job Description

The Program Manager, Maryland Primary Care Program is responsible for the ongoing execution of the Maryland Primary Care Program (MDPCP) at Privia. This includes holding total ownership and accountability of program requirements and partnering with clinical leadership and internal teams to manage program performance. Additionally, this role is responsible for maintaining close relationships with the Maryland Department of Health and CMMI contacts to ensure Privia is positioned for success given any future program changes. This role also serves as the main Privia liaison to Chesapeake Regional Information System for our Patients (CRISP), Maryland's Healthcare Information Exchange. The ultimate goal for this individual is to oversee Privia’s success in the Maryland Primary Care Program.

  • Own and hold accountability for the successful day-to-day operations of the Maryland Primary Care Program (MDPCP), including quarterly funds flow, and annual/semi-annual program requirements (i.e. eCQM reporting, financial reporting, care management reporting)
  • In collaboration with the Analytics and Product Teams, manage internal and external reporting needs related to the MDPCP and CRISP
  • Ensure successful completion of annual Patient Family Advisory Council (PFAC) meetings at each MDPCP practice
  • Serve as Privia's CRISP liaison, meeting regularly with CRISP and overseeing recurring processes and ad-hoc issues
  • Develop ongoing and ad hoc internal and external communications and presentation materials related to MDPCP and CRISP
  • Troubleshoot MDPCP and CRISP issues
  • Maintain accurate provider rosters
  • Monitor program changes and present them succinctly to various stakeholders
  • Regularly review data from multiple sources, identifying key trends and action steps
  • Collaborate closely with the Population Health Team, Care Management Team, and Operations Consultants to align priorities and ensure successful operation of the MDPCP program
  • Support the Care Center Transformation team in preparing for POD meetings and Clinical Leadership Summits as it relates to the MDPCP program
  • Serve as an MDPCP/CRISP subject matter expert across internal and external teams, contributing to cross-team projects and leading relevant discussions

Qualifications

  • Bachelor's degree required
  • At least 5 years of progressive experience in a fast-paced healthcare environment
  • Value-based care knowledge, experience with CMS programs is a plus
  • Experience and comfortability working with intricate financial data and foundational Excel formulas and pivot tables
  • Extremely organized and self-sufficient in tracking key deadlines
  • Experience leading cross-team projects and managing multiple priorities
  • Experience working in an EMR
  • Strong attention to detail and ability to interpret and explain complex data
  • Experience with project management tools
  • Strong communication skills with experience presenting clearly to stakeholders at multiple levels
  • Proactive and a self-starter
  • Must comply with HIPAA rules and regulations

The salary range for this role is $71,000.00 - $84,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15% and restricted stock units. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Preferred experience with profession-based telephonic or remote communication ● Must comply with all HIPAA rules and regulations 

 

Technical Requirements (for remote workers only, not applicable for onsite/in office work):

In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.  

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CEO of Privia Health
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Average salary estimate

$77500 / YEARLY (est.)
min
max
$71000K
$84000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About MDPCP Program Manager, Privia Health

Are you ready to take on a pivotal role as the MDPCP Program Manager at Privia Health? This remote position is your chance to shine in a healthcare environment that champions innovation and high-value care. At Privia Health, we’re a technology-driven company that collaborates with medical groups and health systems to improve patient experiences and optimize practices. In this role, you'll own the day-to-day operations of the Maryland Primary Care Program (MDPCP), ensuring all program requirements are met while partnering with our clinical leadership. Building strong relationships with stakeholders, including the Maryland Department of Health and CMMI, will be crucial for success. You’ll collaborate closely with the Analytics and Product Teams to address internal and external reporting needs, while managing the quarterly funds flow and eCQM reporting. Your exceptional organizational skills will come in handy as you lead the logistics for Patient Family Advisory Council meetings and communicate updates clearly to all involved. Embrace the opportunity to troubleshoot any MDPCP and CRISP-related issues and maintain accurate provider rosters. If you have a knack for data, your ability to identify trends and prioritize tasks will be invaluable. With a bachelor's degree and at least 5 years in healthcare, you’ll be armed with a solid foundation to excel in this role. Join us at Privia Health and be part of a mission that truly makes a difference.

Frequently Asked Questions (FAQs) for MDPCP Program Manager Role at Privia Health
What qualifications do I need to become an MDPCP Program Manager at Privia Health?

To be considered for the MDPCP Program Manager position at Privia Health, you should hold a bachelor's degree and possess at least five years of progressive experience in a fast-paced healthcare environment. Familiarity with value-based care models and experience with CMS programs are advantageous. Additionally, a thorough understanding of financial data analysis using Excel, combined with excellent organizational skills, is essential.

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What are the main responsibilities of an MDPCP Program Manager at Privia Health?

As an MDPCP Program Manager at Privia Health, your primary responsibilities include overseeing the daily operations of the Maryland Primary Care Program. This involves managing all program requirements, ensuring accurate reporting, serving as the liaison to CRISP, and maintaining relationships with health department contacts. You’ll also lead internal communications and presentations, as well as troubleshoot program-related issues.

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How does the MDPCP Program Manager role at Privia Health contribute to patient care?

The MDPCP Program Manager at Privia Health plays a vital role in enhancing patient care by ensuring the Maryland Primary Care Program effectively meets its goals. By managing operational workflows, overseeing program requirements, and facilitating communication among stakeholders, you help ensure that physicians deliver high-value, patient-centered care in both virtual and in-person settings.

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What skills are essential for success as an MDPCP Program Manager at Privia Health?

Successful candidates for the MDPCP Program Manager position at Privia Health should possess strong analytical skills, a keen attention to detail, and superb communication abilities. The role requires the capacity to manage complex financial data, present findings to diverse stakeholders, and prioritize tasks effectively. Experience with project management tools and EMR systems is also beneficial.

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Is the MDPCP Program Manager position at Privia Health remote, and what are the technical requirements?

Yes, the MDPCP Program Manager position at Privia Health is fully remote. Candidates must ensure they have a minimum internet speed of 5 MBPS for downloads and 3 MBPS for uploads. This technical requirement is crucial for supporting our teams and the patients we serve effectively.

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Common Interview Questions for MDPCP Program Manager
How do you prioritize tasks when managing multiple projects as an MDPCP Program Manager?

To effectively prioritize tasks as an MDPCP Program Manager, I assess the urgency and importance of each task, leveraging tools like Gantt charts or project management software to visualize deadlines and workloads. I regularly communicate with my team to align priorities and ensure everyone is on the same page, making adjustments as needed to meet program and organizational goals.

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Can you describe your experience working with healthcare data?

In my previous roles, I've worked extensively with healthcare data, analyzing eCQM reporting, financial metrics, and patient care statistics. My background involves using Excel for data management, enabling me to interpret complex information and identify trends that can drive program improvements, especially in a value-based care context.

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How would you approach building relationships with external stakeholders as an MDPCP Program Manager?

Building relationships with external stakeholders requires a proactive approach, starting with understanding their needs and concerns. I plan to schedule regular check-ins to keep lines of communication open, provide updates on program developments, and show appreciation for their collaboration. Trust is essential, so I always strive to deliver transparent and honest interactions.

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What strategies would you use to ensure effective communication within the MDPCP team?

To foster effective communication within the MDPCP team, I would implement regular meetings to discuss updates, challenges, and goals. I also advocate for using collaborative tools like Slack or Microsoft Teams to facilitate real-time communication. Encouraging feedback and suggestions during team discussions helps create an inclusive environment where everyone feels valued.

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How do you stay informed about changes in healthcare policies affecting the MDPCP?

Staying informed about healthcare policies is crucial in my role. I regularly review updates from reputable resources, subscribe to industry newsletters, and participate in relevant webinars. Networking with colleagues and attending industry conferences also provides insights into upcoming changes, allowing me to anticipate the impact on the MDPCP.

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What is your experience with project management tools?

I have considerable experience with project management tools like Trello, Asana, and Microsoft Project. These platforms help me plan, track, and manage the various tasks associated with the MDPCP effectively. They also allow me to collaborate seamlessly with team members and ensure we meet our objectives within the timeline.

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Describe a time you successfully led a cross-functional team project.

In my last position, I led a project that involved multiple departments to improve patient care workflows. I facilitated weekly meetings to monitor progress, encouraged team input, and handled any roadblocks promptly. As a result, we implemented significant changes to our processes, leading to improved patient satisfaction scores and streamlined operations.

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How do you interpret and present complex data to stakeholders?

When interpreting and presenting complex data to stakeholders, I focus on clarity and simplicity. I distill the information into key takeaways, using visuals like charts and graphs to convey trends effectively. My goal is to ensure that stakeholders can easily grasp the data's implications and understand how it relates to our programs and objectives.

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What role does compliance play in your work as an MDPCP Program Manager?

Compliance is critical in my role as an MDPCP Program Manager, especially regarding adhering to HIPAA regulations. I ensure that all processes and communications involving patient data meet legal and ethical standards. I also conduct regular training sessions with our team to maintain awareness of compliance requirements and foster a culture of accountability.

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Why do you want to work as an MDPCP Program Manager at Privia Health?

I am drawn to the mission of Privia Health, which focuses on enhancing patient care through innovative solutions and collaboration. The opportunity to lead the MDPCP and make a positive impact on healthcare delivery truly excites me. I admire Privia's commitment to creating a diverse and inclusive work environment, and I am eager to contribute my skills and experience to a company that aligns with my values.

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Changing Healthcare to what it Ought to Be!

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Full-time, remote
DATE POSTED
March 19, 2025

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